Jeff Belzer's Lakeville

Trisha was enthusiastic and responsive to our questions about the vehicle. Tim, the finance person, was excellent to work with and Hunter, the delivery person, was great at telling us about the vehicle as about the vehicle. Tim, the finance person, was excellent to work with and Hunter, the delivery person, was great at telling us about the vehicle as well before we left the dealership. The reason for 4 stars is related to an issue with some body molding and their response to my inquiry about fixing it. I am not sure how thorough the certified pre-owned vehicle inspection was as the door molding was falling off after we drove the car home. After inspecting it closer in the daylight, you could see it had obvious visible damage previously even though it may not have been loose or falling off at the time of the inspection. I realize it is a used vehicle and when we did the test drive it was not like this, at least we did not notice it at that time. When asked about the possibility of getting this corrected, Trisha's response was that it is a used vehicle and certification covers mechanical repairs only, not aesthetics and she could ask what the pricing would be to fix it. I got an estimate to fix the molding for under $80.00 from a body shop nearby me. I believe the dealership missed an opportunity to show they truly care about the customers they serve for minimal cost. More

It was a great experience. No sales pressure!They It was a great experience. No sales pressure! They worked well as a team. I web chatted with Trisha ahead if time reducing our down time and increa It was a great experience. No sales pressure! They worked well as a team. I web chatted with Trisha ahead if time reducing our down time and increasing our drive time. More

My wife and I needed help leasing a new vehicle and had the pleasure of working with John Meyer. This was the first time we’ve leased a a vehicle and John made sure that all of our questions were answered the pleasure of working with John Meyer. This was the first time we’ve leased a a vehicle and John made sure that all of our questions were answered and that we had a friendly helpful experience from the moment we arrived. More

We felt that the services John and Kenzie offered were professional and friendly. John worked hard to find a vehicle that would satisfy both my self and my my wife. Kenzie did an outstanding job of maki professional and friendly. John worked hard to find a vehicle that would satisfy both my self and my my wife. Kenzie did an outstanding job of making sure we knew how different things worked on the car ans spoke from experience. More

Ryan was very nice to work with. He was easy to make conversation with, especially driving with him from New Prague to Lakeville. Jessica in Finance was also very nice. Thank you both. conversation with, especially driving with him from New Prague to Lakeville. Jessica in Finance was also very nice. Thank you both. More

Brandyn was amazing through the whole process. Very knowledgeable, helpful and patient. Made the process very smooth and easy. Wouldn’t have wanted anyone else helping me! knowledgeable, helpful and patient. Made the process very smooth and easy. Wouldn’t have wanted anyone else helping me! More

Pickup was covered with mud when I looked at it, told lot manager had taken it home and that was why it was so muddy. Should have had them wash it before deciding to buy it, cant believe I was so stupid. The manager had taken it home and that was why it was so muddy. Should have had them wash it before deciding to buy it, cant believe I was so stupid. The paint on the rear fender skirts is completely sand blasted off, and I did not see it with all mud on it, along with all the many other scratches and chips under the mud. Also both interior lights under rear seats were hanging down, one I put back in place the other has a broken bracket and I am being told to take it to another dealer for repair? This make me wonder how good of a certification inspection was done over all . Myself and the salesman failed to notice passenger floor mat was missing and the one sent for replacement came dirty and covered with some kind of sticky substance, Also right front tire was low on air so salesman had it filled, it has now leaked down requiring more air, so I will have to have it repaired. Overall salesman was very knowledgeable about pickup and its features and answered all my questions, to bad I wasn't more careful after seeing how dirty truck was and how long it had been on the lot. More

Very good salesperson we dealt with. Up front with everything we ask.Did explained everything we needed to know. Made a point to talk to both of us . everything we ask.Did explained everything we needed to know. Made a point to talk to both of us . More

Great experience purchasing my vehicle. Jordan was very friendly and went out of his way to assist with minor issues as they came up. Michael was great in going out of his way to get the best financing pos friendly and went out of his way to assist with minor issues as they came up. Michael was great in going out of his way to get the best financing possible. Highly recommended dealership and representatives! More

Bob was great! Awesome experience for me !! Great staff-Hopper and Casey were enjoyable to be around . Everyone was professional and had a great attitude- would definitely recommend this place staff-Hopper and Casey were enjoyable to be around . Everyone was professional and had a great attitude- would definitely recommend this place More