Jeff Belzer's Lakeville - Service Center

service This is a top notch place, i would recommend it to everyone. Thank you Mr. Krohn. Service was fast, and they kept me informed the entire time. This is a top notch place, i would recommend it to everyone. Thank you Mr. Krohn. Service was fast, and they kept me informed the entire time. More

Fell Short of expectations I called service because the rear wiper on my Tahoe was not working. While it was in I also wanted an oil change and tire rotation. I explained to I called service because the rear wiper on my Tahoe was not working. While it was in I also wanted an oil change and tire rotation. I explained to the person I spoke to that I would need a loaner while my vehicle was being worked on because I may need to travel to local sites for my job and was told that would not be an issue. I show up first thing in the morning to drop my car off and I am told that they do not have any record of a loaner being requested, they have no loaners and will not have any available for over a week and a half. That if I need a loaner then I will need to reschedule the appointment. I didn't want to reschedule so I settled for a ride from shuttle. Waited 20 minutes for shuttle to come get me. Luckily I was able to reschedule my local travel for a different day. When my Tahoe was done I was on the phone so got a voicemail that it was done. About 15 minutes later I received another phone call that my vehicle was undrivable as there was an issue discovered in the fuel system and they would need it for a couple more days. Luckily I questioned this only to find out that they were calling the wrong person. A simple mistake I will admit but really shot my blood pressure up. More

Car for 16 year old. Got a great car for my 16 year old son. I like the fact that the dealer did an inspection and would list what was fixed AND what still needed to be f Got a great car for my 16 year old son. I like the fact that the dealer did an inspection and would list what was fixed AND what still needed to be fixed. I knew exactly what I was buying. More

Don't under stand Have a dodge ram and had a $1,000.00 brake job done and they squeal with 9,000 miles on it. I had 90,000 on factory brakes and did not make one sound. Have a dodge ram and had a $1,000.00 brake job done and they squeal with 9,000 miles on it. I had 90,000 on factory brakes and did not make one sound. I have call the service rep. And leave messages and never get called back. They still have not got back to me on my rust warranty. I liked to buy and liked there service but something happened lately and am changing my mind about them. Brian grundhauser is great but he must not work there anymore thats to bad. It's hard to talk you up if you can't follow thru on the finish. More

Friendly, Fast Service I had a very enjoyable experience buying my 2011 F150 from Bill Blanchard. From the moment I step on the lot to test drive the truck to all the fol I had a very enjoyable experience buying my 2011 F150 from Bill Blanchard. From the moment I step on the lot to test drive the truck to all the follow up phone calls before deciding to buy the truck. I have to admit if Bill hadn't been so up front and honest about the truck and overall friendly I would have not purchased the truck. I have been looking for the last 2 yrs off and on for a truck and have run into many salesman I didn't remotely trust or found them lying right to my face. My experience at Jeff Belzers was very enjoyable and I hope to continue our relationship many years to come. More

Three strikes and you are out Bought our first Kia here through consumer reports forta loupe great car but it was a2door, we are seniors and found it heavy and would close on our l Bought our first Kia here through consumer reports forta loupe great car but it was a2door, we are seniors and found it heavy and would close on our legs. Received a email saying now's the time to trade. Ended up with the stripped down forta sales man kept coming in with higher Payment than we could afford, finally got the payment we could afford. But when we got to finance it was higher (should have walked away we had spent 5hrs there). Accessory sales told us the hitch on the koup wouldn't fit this car (had hitch installed elsewhere for less and they fit. Them all) The car didn't have cruise control called salesman was told they could put factory cruise control in, so I didn't return the car in the 3 day period (should have) the service department installed lever under turn signal lever very awkward to use can't see the light when it's on. Had my free first oil change discovered when I had it changed locally they never changed it you could see the panel under motor had never been removed and the oil was filthy. .transmission slips occasionally and doesn't always shift right. Made appointment to have it checked and their 34point oil change and Tire rotation. I zeroed mileage indicators. They said they test drove it didn't find anything wrong. Indicator should 1tenth of a mile radio was on loud and car smelt like a cigarette. I asked for the sheet that tells you the condition of components (break filters etc)tech said can't find it I'll get another, few items were checked but nothing about filters etc. Now my blue tooth doesn't work right and control's on steering wheel. More

Jeff Belzer's has always treated me very well. Friendly employees, great service, pleasant experience allways! The overall experience that I have always had is amazing, Cody is an awesome employee Friendly employees, great service, pleasant experience allways! The overall experience that I have always had is amazing, Cody is an awesome employee and I enjoy it when I deal with him. More

Bought a truck in need of repair Bought a truck with a crack in the front bumper. I called the dealership shortly after noticing the problem and they told me it would be fixed under t Bought a truck with a crack in the front bumper. I called the dealership shortly after noticing the problem and they told me it would be fixed under their dollar. I live an hour away and I wasn't able to get there right away. When I did make the trip they made me pay for the repair! I was whisked through there so quickly I didn't even have time to process. After some thought I called to discuss and I was told I couldn't get a refund because I didn't still have the correspondence and the pictures I sent when I noticed the problem because my phone did a factory reset a week earlier. Shouldn't the salesperson or office have record of this? They were calling me to get the vehicle in for repair after all?! More

Poor service scheduling I called my old dealer in New Prague which is now part of Belzer group. They couldn't find the antifreeze leak on my 2015 ram 3500. 6.4ltr. so I thou I called my old dealer in New Prague which is now part of Belzer group. They couldn't find the antifreeze leak on my 2015 ram 3500. 6.4ltr. so I thought I would try their Lakeville store and they couldn't even scheduled me for 8 days. it seems like their customer service is very apathetic to their customer needs, stating that about all they could do was pressure test the system and check for antifreeze in the oil. I suggested how about they fix the problem. did not install any confidence that they would fix my vehicle and not waste anymore of my time. I've heard Jeff belzers had service related issues before now I can confirm that. More