Jeff Belzer's New Prague

Buying a new truck My experience was great when looking for a new car. Dennis helped me find a new truck, for a great price I may add, and I instantly loved it when we w My experience was great when looking for a new car. Dennis helped me find a new truck, for a great price I may add, and I instantly loved it when we went for a test drive. The workers in finance got my lease situated and worked hard to get me a great deal on a payment. This is the only dealership I will buy from! More

Great customer service ! Did a great job with getting me in the car I wanted! Very nice and did all he could to make sure I drove away with a Jeep Grand Cherokee. ! Did a great job with getting me in the car I wanted! Very nice and did all he could to make sure I drove away with a Jeep Grand Cherokee. More

buying a new car It was a very pleasant experience, a good treatment and the best wishes Julio Martinez offered us and above all patience to choose the best one. I wou It was a very pleasant experience, a good treatment and the best wishes Julio Martinez offered us and above all patience to choose the best one. I would definitely recommend it More

Easy to work with I had a quick and clean transaction. They were flexible and helpful as I was working through the details with my credit union. No regrets. I had a quick and clean transaction. They were flexible and helpful as I was working through the details with my credit union. No regrets. More

Helpful and Kind! I worked with Jack in Sales and Matt in Finance, they were both great, funny, and professional. Jack did everything he could to make me satisfied and I worked with Jack in Sales and Matt in Finance, they were both great, funny, and professional. Jack did everything he could to make me satisfied and left happy. I wouldn't imagine my experience with anyone else! Pa More

New car for Kris!! My husband and I went to Jeff Belzers "just to look around" and ended up leasing a Jeep Renegade! Everyone that was involved in our experience did a f My husband and I went to Jeff Belzers "just to look around" and ended up leasing a Jeep Renegade! Everyone that was involved in our experience did a fantastic job!Everyone was very patient and it seemed to me that they went above and beyond.So, thanks everybody especially Jack Yanisch. More

Very disappointing I had scheduled a maintenance appointment to address two safety recall notices on my vehicle. At the time I scheduled the appointment, I was told that I had scheduled a maintenance appointment to address two safety recall notices on my vehicle. At the time I scheduled the appointment, I was told that the work would take an hour and a half. Because this is our only vehicle and I do not live in New Prague, I had planned to wait at the dealership until the work was done. When I arrived at 8 a.m. with my vehicle, I was then told that the work would really take three hours, not one and a half. Having been misled once about the time needed for this visit, I accepted a ride home from a courteous and efficient employee, anticipating that the vehicle would still be done by about 11:00. We had scheduled using the vehicle that afternoon for business-related activities. By 1:15, I began calling the dealership to find out the status of my vehicle. I was never able to speak an employee in the service department, but rather my repeated calls always defaulted to voice mail. Finally, at about 2:30, I was informed that the vehicle was ready--six and a half hours later, not three as I was told, and surely not the one and a half I was originally told. I requested an immediate pick-up to be taken back to the dealership. I live twenty minutes from the dealership. A bit over an hour later someone finally came for me. By that time of course our planned business activities for the afternoon had been totally disrupted. There are no imaginable circumstances in which we will ever deal with Jeff Belzer Ford again. We will never use the service department. In addition, we had been anticipating purchasing a 2018 or 2019 Ford Explorer after the holidays; Jeff Belzer Ford has lost that sale. More

Smooth experience I found the dealership to have great prices. I appreciated them getting me a list of things to be completed beforehand so that I could basically stop I found the dealership to have great prices. I appreciated them getting me a list of things to be completed beforehand so that I could basically stop in and be down the road in a short, painless amount of time. More

Excellent Experience! I recently purchased an F150 from Belzers through sales consultant Scott Cameron. Every phase of the process was handled with honesty. Scott took the I recently purchased an F150 from Belzers through sales consultant Scott Cameron. Every phase of the process was handled with honesty. Scott took the time to explain their pricing process and didnt try to oversell me on things I didnt need. I was initially interested in buying from Belzers based on price, but that was only a small component of my eventual satisfaction. Bob Shoemaker did an exemplary job of explaining the technical features and benefits of my Ford. He also communicated with my after the sale to help troubleshoot issues I was having with the Ford App. I highly recommend the dealership and Scott Cameron/Bob Shoemaker andwill definitely consider buying future vehicles from them. More

Comfortable and rewarding Our sales person (Jack) and finance worker (Matthew) did everything in their power and control to put us into our newer truck. You guys rock! !!!! Our sales person (Jack) and finance worker (Matthew) did everything in their power and control to put us into our newer truck. You guys rock! !!!! More