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Jeff Haas Mazda

Houston, TX

4.7
686 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts. We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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16711 Katy Freeway

Houston, TX

77094

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Showing 686 reviews

December 20, 2025

I can’t say enough about the folks at Jeff Haas Mazda. They offer something way more than cars. They offer mobility. No matter what your mechanical issues may be and they are few with Mazda, they always t More

by MazdaFan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Jeff Haas Mazda responded

Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experiences with the team at Jeff Haas Mazda. Providing exceptional service and ensuring our customers feel supported is our top priority. We look forward to assisting you again in the future, and we appreciate your recommendation! Sincerely, The Jeff Haas Mazda Team

December 20, 2025

Great experience with Jeff Mazda: fair price, good discount, honest dealer, smooth process, very happy with my new car. More

by yurabronnikov369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Britton Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We're delighted to hear that you had a great experience with Jeff Haas Mazda. It's fantastic to know you found our pricing fair and enjoyed a smooth process. We're glad you're happy with your new car and appreciate your kind words about our honesty. We look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team

December 13, 2025

Happy with my choices and enjoying my new car. Kennith was very personable and patient. More

by SugarLand Senior
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We're delighted to hear that you're happy with your new car and that Kenneth provided you with a personable and patient experience. At Jeff Haas Mazda, we strive to make every visit enjoyable, and it's great to know we succeeded with you. We look forward to seeing you again soon! Sincerely, The Jeff Haas Mazda Team

December 04, 2025

Cuong Nguyen displayed extremely dishonest sales practices during my visit. He attempted to get me to sign for a vehicle at a price significantly higher than what we had agreed upon. It felt as thou More

by Ty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cuong Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2025 -

Jeff Haas Mazda responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 02, 2025

Charles was very helpful and knowledgeable thru my whole experience with the purchase of my Mazda 5 from the beginning to the end. Will definitely recommend him to family and friends. More

by Daniaddi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Silmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candis May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javi
Dec 02, 2025 -

Jeff Haas Mazda responded

Thank you for your feedback! We are happy to hear that Charles provided you with such a helpful and knowledgeable experience during your purchase of the Mazda 5. Your recommendation means a lot to us at Jeff Haas Mazda. We look forward to assisting you and your family and friends in the future. Sincerely, The Jeff Haas Mazda Team

December 02, 2025

Juana was an exception sales person. She was very knowledgeable about the CX-90. I will definitely use her again. More

by Kellyb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Jarillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Juana Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Johnson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2025 -

Jeff Haas Mazda responded

Thank you, Kelly! We appreciate your feedback about Juana and are glad to hear she was able to provide you with exceptional service regarding the Mazda CX-90. We look forward to seeing you again at Jeff Haas Mazda for your future needs. Sincerely, The Jeff Haas Mazda Team

November 29, 2025

Dealership was clean and comfortable waiting area. Repairs performed in agreeable time and fashion. Staff was courteous and professional. More

by jmunsch
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Troublefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We’re thrilled to hear that you found Jeff Haas Mazda to be clean and comfortable and that our team provided courteous and professional service. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. Looking forward to seeing you again in the future! Sincerely, The Jeff Haas Mazda Team

November 29, 2025

Good service finished my vehicle on time and updated me the status of my suv during the service. My advisor is excellent and I always look for her. More

by gresper54
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yajaira Lopez
Nov 30, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review! We're thrilled to hear that you received good service and timely updates on your SUV. It's great to know that your advisor provided excellent support. We appreciate your trust in Jeff Haas Mazda, and we look forward to seeing you again for your next service! Sincerely, The Jeff Haas Mazda Team

November 21, 2025

That's the dealership everyone like to deal with. Smooth transaction and no hidden fee. More

by cissy zhao
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juana Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review, Cissy! We’re thrilled to hear that your experience at Jeff Haas Mazda was smooth and transparent. We appreciate your support and hope to see you again soon! Sincerely, The Jeff Haas Mazda Team

November 15, 2025

Kenneth was very helpful and helped work make a deal possible to walk out the same day More

by taylort61401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Younghi Song
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Jeff Haas Mazda responded

Thank you for your wonderful review, Taylor! We're thrilled to hear that Kenneth was able to assist you in making a deal and that you walked out satisfied the same day. At Jeff Haas Mazda, we strive to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back in the future! Sincerely, The Jeff Haas Mazda Team

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