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Jeff Haas Mazda

Houston, TX

4.1
620 Reviews
At Jeff Haas Mazda, every employee takes immense pride in serving our customers. We are committed to ensuring that your experience with us is enjoyable. That’s why many customers choose Jeff Haas Mazda for their needs, whether it’s for new Mazdas, used cars, service, or parts. We are honored to have received the highest levels of customer satisfaction awards, including the Gold Cup and the President’s Club awards, presented by Mazda of America to the top dealerships. These awards are based on customer testimonials regarding their experiences with sales, service, and overall satisfaction at Jeff Haas Mazda—an accomplishment unmatched by any other Mazda dealer in the Houston area.
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16711 Katy Freeway

Houston, TX

77094

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Showing 620 reviews

December 01, 2021

Beautiful showroom (it’s Christmas now!), friendly sales staff, happy to please, and very courteous I was in direct contact with several how we’re not my sales person and was treated as if I were the most More

by kathe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Gaitan
November 27, 2021

Bait and switch! Car listed on website for $24998, after the test drive they started trying to manipulate us. First they tacked on $1300 because the car was "certified" and came with an extra warranty. Th More

by Daniel Jones
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Edward
November 05, 2021

I recently had a bad experience with customer service in honoring a deal that they are no longer available (It was available at the time I purchased my car, of course). It was rejected by new person in char More

by Huy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sutoyo Sugiharto
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

As you heard of the chip shortage and low inventory going on right now. Helping you out with pricing isn't negotiable. Making a car purchase is a big decision. I the store a few times already and was really More

by CX5cars
Recommend Dealer
No
Employees Worked With
Charles Silmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Jarillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2021

Everything is great at Jeff haas Mazda because of Mr. Mohammad Rahal. I bought 6 cars from this dealer because of Mr. Mohammad and not just that, every time I have a service for my car he comes and greet More

by Pierre Makdissi
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

George, manager and the staff made buying our daughters first car a pleasure! Thank you for helping us make her Christmas amazing!! Emily and Nigil More

by ethoash13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Abdala
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2020

This is one of the best Associates you have working in the service! I've been coming to Jeff Haas Mazda since I bought my 1st Mazda over 25 years ago! Alan was my Service Advisor than and has kept me comi More

by willhou713
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Hempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2020

I scheduled appointment to test drive specific car that was "just sold" before I came but they forgot to notify me about it... They were happy that I came anyway because they had other interesting cars... More

by torunczyk354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Maxa
May 22, 2020

Love this place I was looking for a car for my college daughter that is stylish and safe. The new building was so beautiful and the salesman Mohammed was excellent. H More

by Alfie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamad Rahhal
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2020

We went to check out a car for our son when we got there the car has been wrecked however we were not told we try to negotiate and the only thing we were told is enjoy another car at a different dealership More

by dgcollins974
Recommend Dealer
No
Employees Worked With
Larry Bennett
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Jeff Haas Mazda responded

Hello Sorry about your experience. I am sure it was upsetting to you. If you could share some information with me I would love to get to the bottom of this. I need your email address or phone number to look you up . I need to know the employees that were involved with treating any Jeff Haas Mazda customer that way. THIS is not the way we want to do business and this will not be tolerated. Please call me or email me. Todd Crabtree 713-397-9189 cell 713-932-6004 woek toddc@jeffhaasmazda.com

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