Jenkins Hyundai of Ocala

Very good experience with the service department. Very professional and good communication. The waiting area is well stocked with drinks; clean restrooms; tables and chairs; sofas; there is a camera Very professional and good communication. The waiting area is well stocked with drinks; clean restrooms; tables and chairs; sofas; there is a camera view of the service tech area, so you can see what is going on with your vehicle More

Everyone is always great in all ways. I've never had a bad experience with anyone here I've never had a bad experience with anyone here More

Jenkins Hyundai has been nothing but exceptional in their service towards me. No haggling back and forth and straight to the point was how I was treated. It was very nice to be treated with such understandin service towards me. No haggling back and forth and straight to the point was how I was treated. It was very nice to be treated with such understanding and respect. More

We came looking for an Ioniq 5 or a Tucson. Timothy met us in the lobby, owned our goals, answered our questions and prepared vehicles for us to see and test drive. Close coordination of the Timothy met us in the lobby, owned our goals, answered our questions and prepared vehicles for us to see and test drive. Close coordination of the sales and management team was evident when Jeremy stuck his head in to check on our process and let us know there was a new Ioniq 5 available for test driving. Timothy introduced us to the Ioniq first and then a Tucson Limited to confirm that the Ioniq was what we should buy. Excellent, thoughtful customer care. Good communication and well expedited work between staff. Only the over-market pricing hurt, hence the four stars fore Jenkins and not high flying five stars. More

I would recommend anyone looking for a used or new car to let this dealer have a shot at earning your business. We were treated extremely well and enjoyed the top notch experience we received. Kind regar let this dealer have a shot at earning your business. We were treated extremely well and enjoyed the top notch experience we received. Kind regards, GregMcDowell More

No wait time. Was told status of vehicle. Really appreciate the Multi-Point Inspection Report. Everyone super friendly. Exceptional waiting area. Really appreciate Was told status of vehicle. Really appreciate the Multi-Point Inspection Report. Everyone super friendly. Exceptional waiting area. Really appreciate the Multi-Point Inspection Report. More

By Far One Of The Most Unprofessional Establishments I Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicl Have Done Business With. I Recently Purchased A 2015 Genesis From Them. I Live Approximately 3½ hours Away From Them But My Fiancee Found This Vehicle That She Was Extremely Interested In Through Online Advertising. Through Frequent Communication, And Being Perfectly Clear On The Distance We Will Be Traveling Proceeded With All Proper Steps To Expedite This Purchase. Without Going In Length Of Process Was Approved With Set Amount Of Financing With All Particulars Set, And Appointment Made Sales Team Emphasized That Vehicle Was In Fact Ready For Delivery Ahead Of Time So We Took The Drive Up Early To Pick It Up. Once There Not Only Did They Attempt To Inflate Price, APR, And Down Payment, But The Car Had No Sunroof. It Was Parked Under Awning So That It Wouldn't Get Rained In. They Assured It Would Be Ready Within 2 Days, So Paperwork Was Finalized After Adamancy Of Them Holding True To Pre Set Agreement. 2 Days Turned Into 10 With A Poor Attempt Of Various Excuses. We Actually Had To Drive Up A 3rd Time Insisting On A Loaner Vehicle Because Of Not Only The Fact Of Them Not Having A Definitive Answer To When We Will Actually Possess Our Car, But Apparently Being Billed During Said Period. Once Delivery Was Finally Made Unfortunately I Received A Flat Tire A Couple Days Later, Broken Down On Side Of Highway To Realize It Had Rim Locks Which I Frantically Searched Every Inch Looking For Wheel Lock Key To No Avail. We Paid For The Tow And Immediately Contacted The Sales Representative To Notify Of Incident In Hope Of Some Type Of Assistance To Be Told Not Their Problem Have It Towed ONCE AGAIN To A Hyundai Dealership For Them To Take Care Of. All Of This Unnecessary Expense To An Unfortunate Situation Due To Their Negligence Of Doing Proper Inventory Of Vehicles Necessary Equipment. Their Are Also Other Distasteful Occurrences With This Process That As Being Noted Would Be Unnecessarily Lengthy Of This Review. As Long As My Negative Review Is At Least Voiced With Basic In-depth Accurate Reason For Said Accusation. I See This Business Has Some Decent Reviews, But Highly Recommend Someone Adhere To This Statement And Proceed With Caution So That The Next Person Doesn't Have The Same Misfortune. More

My experience yesterday was great except for the billing portion. My initial bill included charges I was not responsible for. This was corrected prior to my paying, but it was an extra hassell. portion. My initial bill included charges I was not responsible for. This was corrected prior to my paying, but it was an extra hassell. More

Timothy worked with me to get the deal done. Patrick took me the paper worked and got me out the door. Overall good experience. Patrick took me the paper worked and got me out the door. Overall good experience. More

The salesman Franklin was fantastic his knowledge of the vehicles is amazing top notch, Jason was very easy to work with certainly an asset to the dealership. It just seemed to take way too much time in the vehicles is amazing top notch, Jason was very easy to work with certainly an asset to the dealership. It just seemed to take way too much time in the finance department. Christine was very pleasant and very professional I guess it just takes a lot of paperwork to buy a car in Florida, I have bought many cars in Vermont it didn’t seem we ever had to sign so many papers. Overall very satisfied and would not hesitate to send business your way. Steve Peryea More