Jenkins Hyundai of Ocala

Very upset with how things were handled. Was told one thing, then when you step into the finance office it's something else. I did not want to sign the documents, but ended up being double t Was told one thing, then when you step into the finance office it's something else. I did not want to sign the documents, but ended up being double team by finance rep. and sales rep manager stating that I agreed to the total, (which I did,) and I know I added things, but I still feel that predelivery service charge and Electronic registration filing fee should of been in the total we agreed too. I was told a total (which included MY trade in), with +++, the last time I knew, that should be tax tag and title. No one said other fees. this ended up giving a panic attack. When I came into the office a couple of days later, at the managers request, because of the survey, I still felt that I was taken. When we disused the the contract she understood the confusion and did state that she has told her sales rep. they needed to say +++ and fees, (in the meeting they had) but it was not told to me. So she said all she could offer me was tinted windows, but my windows were tinted, so she gave me a card for 3 fill ups with gas. :( More

Very patient and friendly with us as we test drove an number of vehicles, looking for the exact vehicle of our choice. Buying an automobile can sometimes be a stressful ordeal, but at Jenkins I felt as t number of vehicles, looking for the exact vehicle of our choice. Buying an automobile can sometimes be a stressful ordeal, but at Jenkins I felt as though everyone we dealt with worked WITH us to make our experience a positive one ( and a great deal). Our sales person Adrian was attentive to our needs and questions. More

Always enjoy working with Carolyn Davis and also Haley Casko. My husband and I like doing business with Jenkins of Ocala the visits are stress free and pleasant. Casko. My husband and I like doing business with Jenkins of Ocala the visits are stress free and pleasant. More

Everyone was very helpful. Very easy to talk with. There was never any pressure like it other dealers. I would recommend friends. Very easy to talk with. There was never any pressure like it other dealers. I would recommend friends. More

Because of covid I am extremely uncomfortable sitting in waiting rooms. I would like to thank the staff for their compassion and getting me in and out as quickly as possible. waiting rooms. I would like to thank the staff for their compassion and getting me in and out as quickly as possible. More

Professional and knowledgeable staff helped get us the right vehicle. Best dealership in Florida. Highly recommend Jenkins Ocala right vehicle. Best dealership in Florida. Highly recommend Jenkins Ocala More

This was my second time doing business with Jenkins Hyundai of Ocala & this visit was even more pleasant & stress free than the first. My salesperson (Patrick), educated me during my visit & really as Hyundai of Ocala & this visit was even more pleasant & stress free than the first. My salesperson (Patrick), educated me during my visit & really assisted me in my decision. More

Everyone at the dealership was extremely helpful and professional. Our sales person, Ian, helped make buying this car an exceptionally pleasant experience. professional. Our sales person, Ian, helped make buying this car an exceptionally pleasant experience. More

Convenient amenities and quality service. Attention to detail. Waiting area was clean and lend itself to social distancing. Attention to detail. Waiting area was clean and lend itself to social distancing. More

Had a good salesperson and good finance person. Gave me a great deal. Happy happy Gave me a great deal. Happy happy More