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Jenkins Hyundai of Ocala

Ocala, FL

4.6
5,211 Reviews
Jenkins Hyundai in Ocala, Florida is proud to be an automotive leader in our community. Since opening our doors in Ocala over 10 years ago, Jenkins Hyundai has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Hyundai or a full range of pre-owned vehicles including certified pre-owned Hyundai's we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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1602 SW College Rd

Ocala, FL

34471

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Showing 5,211 reviews

February 03, 2023

traded 2022 palisade the same day we bought 2023 calligraphy white with tan interior why asking for so many words? More

by AMVAN4450
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haley Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Valila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Zecco
Feb 06, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your response about our service! We appreciate your loyalty. If you have any questions, concerns, or comments please reach out to us!

February 03, 2023

Stop salespeople from asking g service customers how old their car is. Left a bad taste towards deskership More

by bmkanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gfh
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

I'm sorry that your experience was less than excellent. I would like to thank you for taking the time to complete the survey and telling us about your experience. I would also like to speak with you, at your convenience, regarding your visit to get better insight. Please reach out to me via phone or email. Thank you in advance. Adam Dolin Customer Relations Manager Adam_Dolin@jenkinscars.com

February 02, 2023

I am always met with pleasant employees who do their best to answer all of my questions. More

by RONNASCH
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Saucedo
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for your response about our service! We appreciate your loyalty. If you have any questions, concerns, or comments please reach out to us!

February 02, 2023

I inquired about a car via Cars. com and received a response in less than 5 minutes. A day later I drove 150 miles to see the car, purchased and drove home. Working with Carolyn Dav More

by dstimax
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carolyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

February 02, 2023

OH BOY WHERE DO I START I GUESS BECAUSE I'M A WOMEN YOU THOUGHT YOU COULD TRY AND TAKE ADVANTAGE OF ME. FIRST OF ALL YOU NEVER SAID YOU WHERE RUNNING MY CREDIT. AND WHEN I ASKED YOU SAID IT WAS A SOFT RUN. More

by kstuart65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carl Haehner
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we provide you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Adam Dolin, Customer Relations Manager, 352-620-2264 X 3482.

February 02, 2023

Courtney Winters, Service Department, is amazing with customers and customer service! She is detailed, attentive, and courteous. We come down all the way from High Springs, FL for any service and purchas More

by joletvelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Winters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review!

February 02, 2023

Easy to work with. No surpirses and got a great car at a fair price. More

by TREVEKINSEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kia Hudson
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our goal! We are glad to know you are impressed with our facility. Thank you for your business!

February 02, 2023

Awesome experience! The staff goes above and beyond for their customers. I would do business with them again. Thank you! More

by jansevilla78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Minner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salina Pistone, Kia Hudson
Feb 03, 2023 -

Jenkins Hyundai of Ocala responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

February 01, 2023

Rocky and Marcus are amazing, very patient with us. we initially came in to buy a used car and after some information given to us about your vehicles we decided to go with a new car. I spoke with Adam More

by JEANDOE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cote Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus Jurado
Feb 01, 2023 -

Jenkins Hyundai of Ocala responded

Thank you for taking the time to tell us about your experience! We value your business and loyalty. If you ever have a question, concern, or comment, please do not hesitate to contact us!

January 31, 2023

Very professional and trustworthy transaction. Everything was very transparent and quick. No any hassle. Overall good. More

by ashokdev
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Agee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Minner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Elias
Feb 01, 2023 -

Jenkins Hyundai of Ocala responded

Customer satisfaction is our top priority! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

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