Jenkins Kia of Gainesville

Melissa OShea Is always so friendly and makes sure i get out in a timely fashion. She knows what she is talking about when anything needs to be completed with your car. out in a timely fashion. She knows what she is talking about when anything needs to be completed with your car. More

I cannot express how wonderful the people were. My overall experience was great. Scotty and Brian answered any questions I had without any hesitation. I was able to walk away with a brand new car. Go overall experience was great. Scotty and Brian answered any questions I had without any hesitation. I was able to walk away with a brand new car. Go visit Jenkins Kia of Gainesville you will not be disappointed. More

My visits to Jenkins KIA of Gainesville are always amazing. They are thorough and I never feel that I am being taken advantage of. Melissa is absolutely incredible and always so sweet and informative. amazing. They are thorough and I never feel that I am being taken advantage of. Melissa is absolutely incredible and always so sweet and informative. She is always looking out for your best interest and I just feel like she and I have been friends forever, that's just how she makes you feel. She's THE BEST! More

Joseph was friendly and helpful, nice young man you have working for you!!! Will recommend the service department for anyone that owns a Kia soul working for you!!! Will recommend the service department for anyone that owns a Kia soul More

All the staff was friendly and helpful. The Staff stayed within my budget. I drove off in a 2020 Kia Soul. I will definitely recommend the establishment to family and friends. within my budget. I drove off in a 2020 Kia Soul. I will definitely recommend the establishment to family and friends. More

No complaints my service was complete in the promised time and Melissa was awesome as usual! Thank you for your exceptional customer service we will be back soon. time and Melissa was awesome as usual! Thank you for your exceptional customer service we will be back soon. More

Service was easily scheduled, well-coordinated on arrival, completed more quickly than stated, and above all, executed with courtesy. We were allowed the choice of two areas for waiting, one, a huge arrival, completed more quickly than stated, and above all, executed with courtesy. We were allowed the choice of two areas for waiting, one, a huge area with widely spaced seating! As seniors, we were far more comfortable with this choice. More

***BEWARE $5,500 IN BS FEES ON ALL THEIR VEHICLES *** Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Pr Don't waste your time with this dealer. They advertise a nice price, but once they work up your final Out The Door price they load on the BS fees! Prior to driving hours to their dealership I spoke with Olga (cust serv. Rep) and questioned her on the fees to be assured they weren't trying to sneak any in there and waste my time. She insisted that they only had a standard dealer fee and there weren't any other fees outside of small doc and title. Well, that was so far from the truth. Went onsite to test drive the car and when I told them I wanted it BAM there is was in black and white $5,500 in BS fees $3,995 for reconditioning and $1,395 for the "protection package". Needless to say I was furious! After getting up and leaving w/ my family the manager called me and offered me another price which was still thousands higher then other vehicles I found. Being so disappointed I contacted the GM asked him if he could explain to me in detail why and how do they think this is good customer service and of course I got a BS response and another offer to buy the car which was still way over priced. DO YOURSELF A FAVOR, GO ESLE WHERE AND SAVE YOURSELF THE HASSLE! Ended up buying the same year, make, ,trim and model with 15k less miles for thousands less at another dealer. More

I had my heart set on a specific car, and I had previously done business with the Ocala jenkins. The car I wanted was at the gainesville location and I was told it would be "no problem at all" to g previously done business with the Ocala jenkins. The car I wanted was at the gainesville location and I was told it would be "no problem at all" to get it at the price and rate I wanted. When I got to Ocala, they quoted me an outrageous amount and would NOT budge. I promptly left and drove at 7pm an hour away to the gainesville location and wow, I'm so glad that I did. Every person I interacted with from start to finish was incredible. They were patient, kind and spoke to me like I was a human being. I got the car I wanted at the price I wanted, and my payments were lower than my previous car payments! The whole transaction was so smooth and i can't say enough good things about Jenkins of Gainesville. If I ever need another car I won't hesitate to make the drive! Thank you Demetrius, Scotty and Johnny for making this the best car buying experience I've ever had. More

Quick service in and out and trying to get into a new 20 optima and working on it thank you for the service keep updated optima and working on it thank you for the service keep updated More