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Jenkins Kia of Ocala
Ocala, FL
2,382 Reviews
Head to Jenkins Kia of Ocala to buy or lease a new Kia or for your Kia service needs. Come to our Kia dealership in Ocala, FL, today and see our new and used Kia models for sale!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,382 reviews
May 04, 2026
We recently had the pleasure of working with Mackenzie when purchasing our new Telluride and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel wel when purchasing our new Telluride and we couldn’t be happier with the experience! From the moment we stepped into the dealership, he made us feel welcome, listened to what we were looking for, and guided us through every step of the process with patience, professionalism, and genuine enthusiasm. Mackenzie was incredibly knowledgeable about the Telluride lineup and took the time to explain all the features, options, and packages in a way that made everything clear and easy to understand. There was never any pressure—just honest, helpful advice and a sincere desire to help us find the perfect car. More
by PL
Employees Worked With
April 28, 2026
Jenkins Kia consistently delivers professional, friendly customer service. The team is knowledgeable, efficient and always make the experience smooth and stress-free. Mrs. Evangeline Martin customer service. The team is knowledgeable, efficient and always make the experience smooth and stress-free. Mrs. Evangeline Martin More
by N/A
April 27, 2026
I had the best salesman, David Siddall. I was very relaxed and knew I would be taken care of. I felt like I made a new friend along with my new vehicle. The whole team was very professional I was very relaxed and knew I would be taken care of. I felt like I made a new friend along with my new vehicle. The whole team was very professional More
by eleanorhoffmann
Employees Worked With
April 16, 2026
This review would be zero if I could. I was told my car repair was delayed 2 hours because the tech who recommended the service on my previous visit was given the work even though he was I was told my car repair was delayed 2 hours because the tech who recommended the service on my previous visit was given the work even though he was delayed an hour and a half on another repair. I was told that’s how they “get paid.” They didn’t care that making me 2 hours longer mattered so long as their tech “got paid.” What is the point of making an appointment?? Additionally while waiting there, it was like sitting in a bar. All the customer service people have no qualms about cackling, screwing off, talking about their weekends and other personal things very loudly for all the people waiting for service to hear and listen to. Very unprofessional and low class not to mention it’s no wonder why service is delayed. Buyer Beware— Reminder to everyone that they are getting paid sales commission for recommending service which means…,can you really trust if service is truly needed More
by Jasonbourne69
April 14, 2026
Bought a 2026 K4 Hatchback 3/14/2026. Was suppose to pick up car on 3/16/2026. Was told car was there 3/15/2026 and cameras would be installed 3/16/2026 and they would call when done. We Was suppose to pick up car on 3/16/2026. Was told car was there 3/15/2026 and cameras would be installed 3/16/2026 and they would call when done. We had to call there 3/16/2026 late in the day and ask about progress of car. We were told the car was not there. After several heated discussions we were told car was there and cameras would now be installed 3/17/2026. Got the car. Took car an washed it 4/10/2026 and found a rust spot where hatch closes to the body. Took car back and was given a paint pen and was told we would need to do the repair ourselves. They never looked at the blemish in the paint one time and kept saying we don’t warranty a scratch. Explained to them it is not a scratch but a blemish in the paint which they could see if they would have bothered to look at it. Will never buy a car from them again and we have contacted an attorney. They love you all the time trying to sell you a car. Then when you buy it they want nothing to do with you and beg you to leave a good review for them. Glad I left none at that time. Horrible place to do business with. Will not make that mistake again. More
by Hotdog_66
Employees Worked With
April 12, 2026
Good service Clean, efficient. Staff very friendly, good communication. Everything went very smooth. Thank you Staff very friendly, good communication. Everything went very smooth. Thank you More
by Beverlybrack
Employees Worked With
April 12, 2026
Very please with my salesperson who took the time to explain the car, the cost of the be hole and worked with your mgt team to get the price of the Sportage I leased explain the car, the cost of the be hole and worked with your mgt team to get the price of the Sportage I leased More
by jjvaracchi
Employees Worked With
April 11, 2026
Alway pleased with the professional service and with the timely manner in which service is completed. timely manner in which service is completed. More
by pheebee2u
Employees Worked With
April 11, 2026
Really nice dealership with many amenities, however some areas need refresh and better maintenance. I E playground room is lacking most of the items and could use repairs areas need refresh and better maintenance. I E playground room is lacking most of the items and could use repairs More
by Adrian Nykiel
Employees Worked With
