Jenkins Nissan of Leesburg

Kasey and Jeff were very helpful with getting us a fair deal for the vehicle we were looking at deal for the vehicle we were looking at More

Salesperson was attentive to what I was looking for (Aiden) but after selecting a car, the price was $9k higher than the online price. I negotiated down by $4k but then once in finance office, another (Aiden) but after selecting a car, the price was $9k higher than the online price. I negotiated down by $4k but then once in finance office, another $3k of fees/warranties were added back on. After a few days to think about it, I am pretty sure they removed items from the initial quote sheet (as they wouldn’t show them to me to compare) and I still ended up paying the higher price in the end. Once all paperwork was signed, I went to leave and was only given a single key fob, when I asked earlier if there was two I was told yes. When I went o go leave with the car, they key fob signal a bad battery, which they did replace. Based on personality and politeness of staff, I would give them 5 star. Now that I realize what they did (and do I take accountability for being naive and falling for it) I do feel taken advantage of, and should’ve walked out without being shown the papers to compare the start & end of negotiations. Lesson learned for sure. I was also told I would receive $50 gift card for test drive, never saw it. Only thing I received after spending $29k (which to some is a lot of $$$) is were Thank You emails. Just pay attention to the numbers and what you are getting when you go. I should’ve walked and didn’t, and hoping the vehicle itself is going to last and worth what I ended up paying in the long run. More

I've been taking my truck here since 2022 and service has ALWAYS been excellent !! I was in an emergency situation and thanks to Johnnie, Darren and his crew they got me in and out same day without an appoi ALWAYS been excellent !! I was in an emergency situation and thanks to Johnnie, Darren and his crew they got me in and out same day without an appointment, all due to a leaking water pump. Big shout out "thank you guys" for your GREAT service. I owe y'all donuts next time i come in, haha thanks again !!! More

Bought a 2021 Kicks here about 3 weeks ago. After maybe ~500 miles, the battery completely died; the car needed a jump every single time. Drove all the way from Daytona to have them check it After maybe ~500 miles, the battery completely died; the car needed a jump every single time. Drove all the way from Daytona to have them check it. They confirmed the battery was bad… but still charged me around $450 to replace it. They also charge a pretty heavy reconditioning fee when you buy a used car, which is part of why I didn’t expect to deal with something like this almost immediately... They kept saying “it’s a used car,” which I get, but charging a reconditioning fee and then having something basic like the battery fail within weeks doesn’t really add up. I get that batteries can fail, but this happening right after purchase and getting zero help with it just way off. Bad business. More

Worst bait and switch experience with the dealership. I an giving 2 start to Dwayne as he was absent the day the dealership played games on me by making my offer wait for one full day giving one excuse a I an giving 2 start to Dwayne as he was absent the day the dealership played games on me by making my offer wait for one full day giving one excuse after other while they waited for another customer that was coming the next day and sold the car to them. While I kept calling to process my file. They even ran my credit score, and said everything is almost done and finance person will call at 7 pm and then next day after another round of calls waiting game I was finally told, some forgot to pick my file and so another buyer got the car. Such made up excuse. Horrible experience and no one other than Dwayne contacted me to give the oops news. Come on have some ethics. More

they did a very good job of getting us information across 3 weekends. We rated against 4 other manufacturers, and chose to go with the nissan. 3 weekends. We rated against 4 other manufacturers, and chose to go with the nissan. More

Worst buying experience I have ever had in my last 4 certified used car purchases in the past 6 years. They sold me a vehicle that according to Nissan corporate NEVER should have sold. This car had 2 St certified used car purchases in the past 6 years. They sold me a vehicle that according to Nissan corporate NEVER should have sold. This car had 2 Stop Sales, but they still sold it and said NOTHING. Sold as a certified preowned. They would NOT repair even though the issue had to do with the stop sale, battery overheating and expanding. Jenkins would NOT return or stop sale the vehicle but told me it was a deal, and I was responsible for paying even though they sold a vehicle in bad faith, knowing it had issues that would cause it NOT to run. More

I looked up a car online and spoke with them the same day. They gave me an online price of 25,495. When I arrived (after driving 40 minutes), they increased the price 10,000. Cole the salesman was great day. They gave me an online price of 25,495. When I arrived (after driving 40 minutes), they increased the price 10,000. Cole the salesman was great. The finance guy admitted it was a bait and switch to get people in. I'm not a fan to say the least. More