Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,572 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,572 reviews
Verified Customer
January 03, 2026
The whole team was great not sure who worked hard for me behind the scenes. But that Deon is amazing and I feel is the face of my car purchase. I’ve been a customer in the past and will be one again behind the scenes. But that Deon is amazing and I feel is the face of my car purchase. I’ve been a customer in the past and will be one again in the future. The dealership feels like home to me and will be my go to everytime More
by Ms.Williams
January 03, 2026
They were great. Our credit isn't the best and we were able to purchase a used 2025 with very few miles on it. We were never pressured or even felt like we were judge Our credit isn't the best and we were able to purchase a used 2025 with very few miles on it. We were never pressured or even felt like we were judged because of our credit situation. More
by claytondame
January 02, 2026
It's all in the survey. I was assured the work recommended would fix my issue, and I spent over $1300 and the original issues I brought are still issues. I would think after I was assured the work recommended would fix my issue, and I spent over $1300 and the original issues I brought are still issues. I would think after the work was done they would have checked to make sure the issues were corrected. I called back 12/26/25 to the number on the receipt, left my complaint, name and phone number. Today is 6 days later and still no call back. More
by wanda.taylor
December 29, 2025
Quick and friendly service with a smile. Many helped me get into a great vehicle for a good price Many helped me get into a great vehicle for a good price More
by j.jomwe
Employees Worked With
Other Employees :
Many
December 26, 2025
Always cool when you call in everybody will handle their business very politely thank you business very politely thank you More
by joycemoblie
Employees Worked With
