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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,655 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,655 reviews
April 22, 2026
Honeslty we went for a chance just a chance that we could turn it around me and my wife have had bad luck lately life's been unfair to us we went there as a recommendation just to look and see if or what we turn it around me and my wife have had bad luck lately life's been unfair to us we went there as a recommendation just to look and see if or what we could do desperately needing a car Joseph spoke to us and we explained he listened we didn't have many options almost none but Joseph and the others did what they could to help us they could only give us one car which was beyond me in belief this car only had 83000 miles good condition and only for near 500$ a month when we didn't have a down payment we put 100$ deposit then they did payments on the down payment to make sure we got that car other car dealerships could learn a thing from them family's need help not everyone is fortunate that doesn't mean a customer shouldn't go empty handed thank you and we will always be customers now they won my loyalty permanently More
by motionless14555
Verified CustomerEmployees Worked With
Joseph Espinosa
April 21, 2026
My experience was normal on the sales floor, the person I dealt made the sales transaction go smoothly and not drawn out, it was a quick yes or no!! Picking up my paperwork went smoothly,they did stick to th dealt made the sales transaction go smoothly and not drawn out, it was a quick yes or no!! Picking up my paperwork went smoothly,they did stick to the commitment of the repair that was needed. When I had to use the service area, they also stayed committed and honest about the repairs that had to be made and completed them and car was returned when they said it was, friendly staff. More
by kt_thompson
Employees Worked With
April 15, 2026
I sent them a message through their website with the vehicles I was interested in. Got a call back a few minutes later to make an appointment to come in. Chris was professional and nice. Gave him what b vehicles I was interested in. Got a call back a few minutes later to make an appointment to come in. Chris was professional and nice. Gave him what budget I was working with and he got me a solid deal. More
by hmpgames
Employees Worked With
Chris Wolfe
April 12, 2026
He was polite not pushy like most car salesman. He was very helpful. Better keep him. Most car salesman don't have good customer service like Luis. My whole experience because of him was smooth. He was very helpful. Better keep him. Most car salesman don't have good customer service like Luis. My whole experience because of him was smooth. More
by vincejevola6868
Employees Worked With
Luis
