Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,475 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,475 reviews
September 17, 2025
Kenneth is the best this is our 2nd visit, and we always prefer to work with him. I have already recommend him to someone. Thanks Kenneth prefer to work with him. I have already recommend him to someone. Thanks Kenneth More
by LaRhonda
Verified CustomerEmployees Worked With
September 09, 2025
Very great customer service. The service person was helpful and took care of service needs plus financial assistance. The service person was helpful and took care of service needs plus financial assistance. More
by WILLIAMHUNT30
Employees Worked With
September 09, 2025
Everyone there is extremely nice, and they have wonderful customer service. I would definitely recommend them. customer service. I would definitely recommend them. More
by CONNIEMOORE030
September 05, 2025
Brought the car in for a recall and when I picked it up, multiple things were stolen from the car. When it was addressed they said “oh so and so quit last week.” And didn’t do a single thing to fix it. multiple things were stolen from the car. When it was addressed they said “oh so and so quit last week.” And didn’t do a single thing to fix it. More
by miriambryant20
Employees Worked With
September 05, 2025
I have had a Wonderful Experience at Jeremy Franklin Mitsubishi. Kenneth was Awesome! I will definitely refer friends or family. Mitsubishi. Kenneth was Awesome! I will definitely refer friends or family. More
by tlmgunnels@yahoo.com
Employees Worked With
September 05, 2025
Brandon was a joy to work with. He was very helpful and listened to exactly what I wanted. He was very helpful and listened to exactly what I wanted. More
by afolken67
September 04, 2025
The service department is impossible to contact. Left voicemails back and forth for a week before finally getting in contact to find out if my car was completed. They completed service on my timing Left voicemails back and forth for a week before finally getting in contact to find out if my car was completed. They completed service on my timing belt (under the hood) and also decided to "inspect" the contents of my center compartment, emptying it. Some items were located in the car, on the floorboards, while others were not. They helped themselves to one of my rear view mirror accessories. When I called to speak with the service manager, I was told they were gone for the weekend and would return the following Monday morning. I waited for 2 weeks with no contact from anyone. I'm extremely disappointed and feel violated. I will not be returning for any further service and will make sure to recommend any other service department so they don't steal anything from anyone I know. More
by Trinity
Employees Worked With
Cal(?) Service Dept
September 03, 2025
I didn't feel pressured over all and the service I received was above and beyond I appreciate you guys... received was above and beyond I appreciate you guys... More
by COCAMOEJOE7012
Employees Worked With
September 03, 2025
Great service Excellent Nice Good guality Friendly Welcome Hospitality Careless Coaching Satisfying Brilliant Wonderful Successful Welcome Hospitality Careless Coaching Satisfying Brilliant Wonderful Successful More
by jameskatlin11
September 02, 2025
Very nice people and worked around my work schedule! Made sure all my issues were taken care of! Made sure all my issues were taken care of! More
by kylieshatswell0830
