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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,472 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,472 reviews

September 05, 2025

Brought the car in for a recall and when I picked it up, multiple things were stolen from the car. When it was addressed they said “oh so and so quit last week.” And didn’t do a single thing to fix it. More

by miriambryant20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Espinosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

I have had a Wonderful Experience at Jeremy Franklin Mitsubishi. Kenneth was Awesome! I will definitely refer friends or family. More

by tlmgunnels@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2025

Brandon was a joy to work with. He was very helpful and listened to exactly what I wanted. More

by afolken67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

The service department is impossible to contact. Left voicemails back and forth for a week before finally getting in contact to find out if my car was completed. They completed service on my timing More

by Trinity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cal(?) Service Dept
September 03, 2025

I didn't feel pressured over all and the service I received was above and beyond I appreciate you guys... More

by COCAMOEJOE7012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

Great service Excellent Nice Good guality Friendly Welcome Hospitality Careless Coaching Satisfying Brilliant Wonderful Successful More

by jameskatlin11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua
September 02, 2025

Very nice people and worked around my work schedule! Made sure all my issues were taken care of! More

by kylieshatswell0830
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Montague 5 stars!
August 31, 2025

Upfront and honest. Great communication Got the vehicle right in and had an answer the same day More

by slarkin1
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 07, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Slarkin1, thank you for sharing your positive experience! Thank you for sharing your experience! We’re happy to hear that our team was able to provide you with upfront, honest service and quick communication. Providing prompt answers and solutions is something we always strive for, and we’re glad we could deliver that for you. We appreciate your trust and look forward to helping you again whenever you need us! Thank you, and have a fantastic day!

August 30, 2025

My car buying experience was hassle free. Unlike other dealerships/car lots, no pressure was applied. I said what I wanted and they did accommodated me where available. Very friendly before a More

by marvinemiller
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Marvinemiller, thank you so much for the positive review! Thank you for taking the time to share such a thoughtful review! We’re glad to hear that your car-buying experience with us was hassle-free and pressure-free. Our goal is always to listen to our customers, meet their needs, and ensure they feel valued not just during the purchase, but also long after. It means a great deal to us that you recognized our commitment. We truly appreciate your trust in us and look forward to being here for you whenever you need us! Thank you, and have a fantastic day!

August 29, 2025

Friendly and fast service Friendly and fast service everyone answered our questions and no pressure More

by shannonmontgomery17
Recommend Dealer
Yes
Employees Worked With
Chris Fry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
Sep 07, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Shannonmontgomery17, we are glad we could help! Thank you for your wonderful feedback! We’re glad to hear our team provided you with friendly, fast service and answered all your questions without any pressure. Creating a comfortable and stress-free experience is always our goal. We truly appreciate your support and look forward to helping you again in the future!

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