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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.5
1,766 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,766 reviews

November 11, 2026

Service was done within the time said and service guys were great. Service was great More

by Shar
Recommend Dealer
Yes
November 10, 2026

The original problem still exists and i'm frustrated with jeremy franklins empathy towards the situation. the problem has now gotten worse. More

by kamkinnaman
Recommend Dealer
No
Employees Worked With
Cal in service. I'll be calling up there later.
November 10, 2026

Very friendly and helpful with everything Went out of there way to make sure that this was the truck I wanted More

by lynchrobert48
Recommend Dealer
Yes
Employees Worked With
Adler
November 09, 2026

The $23000+worthless warranty for my 2018 jeep, had 3mos and already needs $1000 worth of diagnostics and repairs. Not Happy! More

by prsclc2016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2026

I sat in my car in line to be checked in for a while not knowing I was supposed to just walk through the garage to the garage door to get checked in. They weren't friendly and they weren't mean they were ju More

by Coreanmsnrn
Recommend Dealer
Yes
November 08, 2026

Everyone was very helpful. Made buying a great experience. Helped through the process with great communication. More

by MHUBBARDTC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2026

Everyone was friendly and easy to work with they made sure we got exactly what we wanted More

by KEEGANRD34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Keeganrd34, thank you for the wonderful review! We’re glad to hear our team made your experience enjoyable and easy from start to finish. Our goal is always to listen to our customers, understand their needs, and make sure they drive away with exactly what they want. We truly appreciate your business and look forward to serving you again. Enjoy your new vehicle!

November 06, 2026

The technician was dressed up as spiderman for Halloween. He was great! Everyone was great More

by Shar
Recommend Dealer
Yes
Nov 09, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Shar, thank you for the great review! We’re glad you enjoyed your visit and got to experience a little Halloween fun along the way! We’ll be sure to share your kind words with our Spider-Man technician and the rest of the team. We appreciate your business and look forward to seeing you again. Thank you for choosing Jeremy Franklin Automotive!

November 05, 2026

Everything went great. And explained everything that I needed done I appreciate everything they do More

by varonda_taylor
Recommend Dealer
Yes
Employees Worked With
Greg Pollard
Nov 09, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Varonda Taylor, thank you for the kind words! We’re glad everything went smoothly and that our team took the time to explain everything and answer your questions. Honest communication and excellent customer service are always our goal. We truly appreciate your trust and continued business. Thank you for choosing Jeremy Franklin Automotive!

November 05, 2026

Everything went great. He let know what my vehicle needed. I appreciate that Thank you More

by varonda_taylor
Recommend Dealer
Yes
Employees Worked With
Gregory Pollard
Nov 09, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Varonda Taylor, thank you for the kind words! We’re glad everything went smoothly and that our team took the time to explain everything and answer your questions. Honest communication and excellent customer service are always our goal. We truly appreciate your trust and continued business. Thank you for choosing Jeremy Franklin Automotive!

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