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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,402 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,402 reviews

May 10, 2025

There were a few little things I didn't appreciate during my buying experience but nothing that would keep me from coming back. First off, I found out a month after my purchase that my car never had an inspe More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember sales guys name
May 09, 2025

Courteous information Timeliness cost all vary good. Recommend to anyone. Thanks for Great Services. Excellent More

by cecespears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
May 07, 2025

My family and I were in desperate need of a vehicle. We were turned down multiple times from other dealerships. After getting a cosigner were were approved. Our sales Agent was Jesse Hardin and I can't More

by adamcarnahan8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

They have always been extremely friendly. Explains what they are going to do on my vehicle. Prompt and efficient service. More

by d.traylor
Recommend Dealer
Yes
Employees Worked With
Service Department
May 06, 2025

Always experienced Fast and friendly service! No problems getting an appointment and everyone is always so nice. More

by 3divas4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 06, 2025

My experience was good. My car is fixed, so I can't complain Lit, nice, fun More

by jaywillis816
Recommend Dealer
Yes
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Jaywillis816, we appreciate you taking the time to leave us this great review! We're glad to hear your experience was good and that your car is all fixed up. We appreciate you choosing us and look forward to helping you again in the future—stay lit, and drive safe! Thank you, and have a fantastic day!

May 05, 2025

It was nice ce Everything was clean and the attendant was very nice Great job! More

by Sharon GG
Recommend Dealer
Yes
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Sharon Gg, thank you; we appreciate your feedback! Thank you for the kind words! We're so glad you had a nice experience and that everything met your expectations. We'll be sure to pass along your compliments to our team, especially the attendant who helped you. Great customers like you make our day!

May 04, 2025

Very nice people, helped me get down the monthly payment to what I needed. Would recommend to others. More

by Bobby216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Bobby216, we're so glad that we were able to go above and beyond your expectations! Thank you so much for the great review! We're happy to hear our team was able to help you find the right monthly payment—it’s always our goal to make things work for you. We truly appreciate the recommendation and look forward to helping you or your friends anytime! Thank you, and have a fantastic day!

May 03, 2025

They do their job with satisfaction If someone needed a car I would direct them to Jeremy franklin More

by AKINYINYABAR
Recommend Dealer
Yes
Employees Worked With
Greg
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akinyinyabar, we're so glad that we were able to go above and beyond your expectations! Thank you for the great review! We're glad to know you were satisfied with our work, and we truly appreciate your willingness to recommend us to others. It means a lot—hope to see you again down the road!

May 01, 2025

Jesse, our salesman, was very thorough while we signed all the paperwork and Joshua, our financial person worked very hard and did get us a great rate on our loan. Everyone at the dealership was cordial a More

by dougandjoni
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dougandjoni, we are very happy we could provide you with a positive experience! Thank you so much for the thoughtful review! We're glad to hear Jesse took great care of you through the paperwork and that Joshua worked hard to secure a great rate. It’s wonderful to know the whole team made your experience smooth and enjoyable. We truly appreciate your business and hope you love your new vehicle!

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