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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,599 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,599 reviews

February 09, 2026

Attention to detail was noted. All maintenance representatives went above and beyond expectations and made me feel valued as a customer. More

by Marcel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 07, 2026

I was mad they didn't send out my title then I had to wait another couple of days for it anyway More

by alyssa_campos
Recommend Dealer
Yes
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February 07, 2026

Great service prompt and efficient Adhered to my request for further maintenance in the near future More

by Bob Taylor
Recommend Dealer
Yes
Employees Worked With
Service department
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February 05, 2026

I've had some recent credit deliquencies these past 3 years due to a separation with my children's mother. These guys made things so simple for me, giving me finance options with $2500 down, $1000 down a More

by DontBauderMe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

DontbauderMe, thank you so much for sharing your experience, Jason! We truly appreciate you trusting us during such an important moment for you and your family. Our team works hard to be transparent, realistic, and pressure-free while finding financing options that actually make sense for each customer’s situation. We’re thrilled we could help you get into a 2024 model and, most importantly, give you peace of mind knowing your kids are riding in a safe, reliable vehicle. Congratulations on your new vehicle, and thank you again for choosing us. We’re always here if you need anything down the road!

February 04, 2026

Everyone at this dealership was kind and supportive. I haven't had a new car since 2009 and they were able to get me into a 2026 outlander. I am very appreciative. More

by albani.nelson
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Feb 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Albani, thank you so much for taking the time to share your experience! We’re truly grateful for the opportunity to help you into your new 2026 Outlander. What an exciting upgrade after so many years. Our team is proud to provide a kind, supportive, and pressure-free experience, and it means a lot to know that you came through during your visit. Congratulations on your new vehicle, and thank you for choosing us. We’re always here for you if you need anything!

February 04, 2026

Came in after a bad news about my vehicle. Followed the process they have in place and definitely greatful for them being up front and straight with me. More

by jesus.velazcojr99
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Feb 07, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jesus.Velazcorjr99, thank you for taking the time to leave us a review! We know how stressful it can be to receive bad news about a vehicle, and we truly appreciate you trusting our team during that moment. We’re glad our process, honesty, and straightforward approach helped make things clearer and a bit easier for you. If there’s ever anything else we can help with, please don’t hesitate to reach out. We’re always here for you.

February 02, 2026

Oil change and multi-point check was well done -- no issues. However, the visit took nearly two and half hours, which seemed like a long time for an oil change. LI appreciated guidance from the parts de More

by Michael Grimaldi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg in service
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Feb 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mr Grimaldi, thank you for taking the time to share your feedback. We’re glad to hear that your oil change and multi-point inspection were completed well and that our parts department was able to assist you with your key fob concerns. We do apologize for the longer-than-expected wait time during your visit. Your time is important to us, and we’re always working to improve efficiency while still ensuring every vehicle receives thorough, quality service. Your comments help us identify where we can do better. We truly appreciate your business and hope to provide you with an even smoother, faster experience on your next visit. Please don’t hesitate to reach out if there’s anything we can do for you in the future.

January 30, 2026

My appointment was at 9:30 and they was working on my car by 9:30Am More

by none29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Feb 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

None29, thank you for taking the time to leave us a 5-star review! ⭐⭐⭐⭐⭐ We're glad to hear that your appointment started right on time at 9:30 AM. We work hard to respect our customers schedules and provide prompt, efficient service. We truly appreciate your feedback and look forward to assisting you again in the future!

January 30, 2026

They got my car in and out in a reasonable time. They were pleasant and give me an update on their progress More

by CRAIG.TINSLEY
Recommend Dealer
Yes
Employees Worked With
Don't know, service department
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Feb 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Craig. Tinsley, thank you for the great review. We're happy to hear that your vehicle was serviced promptly and that our team kept you informed throughout the process. Providing timely updates and a pleasant experience is very important to us. We truly appreciate your feedback and look forward to taking care of you again in the future!

January 29, 2026

Just had my oil changed it was very quick and everyone was very respectful I came for a oil change the service was quick and everyone there was respectful and inviting More

by MJOHNSON31093
Recommend Dealer
Yes
Employees Worked With
Service department
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Feb 06, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mjohnson31093, we're glad to hear your oil change was quick and that our team made you feel welcomed and respected during your visit. Providing fast, friendly, and inviting service is always our goal. We truly appreciate your feedback and look forward to seeing you again for your next service visit!

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