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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,454 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,454 reviews

August 13, 2025

G West was respectable, honest, ensures integrity, helpful, and timely. I would recomend Jeremy Franklin to friends or anybody because they do above and beyond to get your needs met. I would use Jerem More

by carlamick112233
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : G West
August 13, 2025

Deon made everything go very smooth and I wasnt able to go down to sign papers so he called and explained what I would be signing and made the process very easy More

by 2021cpw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Been in twice for check engine light. 2 oxygen sensors and maybe another issue now. More

by LARDAVMOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lardavmor, thank you for bringing your concerns to our attention. We understand how frustrating repeat visits can be, and our priority is to thoroughly diagnose and repair your vehicle so you can drive with confidence. Our service team will review your vehicle’s history to ensure we address not only the symptoms but also the root cause of the issue. Please reach out to us directly so we can schedule a time to recheck your vehicle and work toward a lasting solution.

August 09, 2025

It’s a great experience they will work with you on trying to get you the right car for you and your family More

by julian.angle69
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Julian.angle69, thank you for sharing your positive experience and for your kind words! We’re happy to hear you had a great experience and that we could help you find the right car for you and your family. Enjoy your new vehicle!

August 09, 2025

The only dealership that I will purchase a vehicle at. We have purchased 3 from them. Jesse Harsin is the very best! Service dept is also amazing! More

by sunnysmith0927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sunnysmith0927, we are very happy to have provided you with such a positive experience! Thank you for your loyalty and kind words! We’re honored to be your go-to dealership and truly appreciate your continued trust over the years. We’ll be sure to share your compliments with Jesse and our service team—they’ll be thrilled to hear it! Enjoy your vehicle, and we look forward to helping you again in the future.

August 08, 2025

They were very polite and courteous and made sure I had everything thing I needed that's a thumbs up for me More

by Queenb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
No one
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Queenb, thank you for your kind review; we are happy to pass along your comments to the team here at Jeremy Franklin Mitsubishi! Thank you, and have a fantastic day!

August 08, 2025

Great job great job great job great job great job great job great job great job great job More

by Bob Taylor
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Fry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
1.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Bob Taylor, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2025

Jesse was amazing to work with! Everyone made the process very quick and easy. A stressful situation made less stressful. More

by jenbic1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jenbic1993, we're happy you found our staff to be so supportive during your experience here at Jeremy Franklin Mitsubishi. Thank you for your kind words! We’re happy to hear Jesse and our team made the process quick, easy, and less stressful for you. We truly appreciate your feedback and hope you enjoy your new vehicle!

August 06, 2025

Jesse was amazing to work with! Everyone made the process very quick and easy. A stressful situation made less stressful. More

by jenbic1993
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jenbic1993, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for sharing your experience! We’re so glad Jesse and our team could make the process quick, easy, and less stressful for you. Enjoy your new vehicle!

August 03, 2025

I didn't have to wait long and the service was good and on time. More

by timothiken1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Timothiken1952, we're so glad that we were able to go above and beyond your expectations! Thank you for your feedback! We’re glad you experienced prompt and timely service. We appreciate your business and look forward to serving you again.

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