Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,654 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership
View Awards

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,654 reviews

April 21, 2026

Dealership always is attentive to my needs and so friendly. I am another satisfied customer. More

by Barbarajcaldwell
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
Report | Print
April 21, 2026

The Experience was Great & Very Friendly The Service the People the Experience were All Above & Beyond More

by ozvb19
Recommend Dealer
Yes
Report | Print
April 21, 2026

Very Good Everyone In The Service Department Was Nice And Friendly Very Helpful So It Was A Good Time For Me I Appreciate It Thanks More

by cheadle54
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
April 21, 2026

My experience was normal on the sales floor, the person I dealt made the sales transaction go smoothly and not drawn out, it was a quick yes or no!! Picking up my paperwork went smoothly,they did stick to th More

by kt_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
April 15, 2026

I sent them a message through their website with the vehicles I was interested in. Got a call back a few minutes later to make an appointment to come in. Chris was professional and nice. Gave him what b More

by hmpgames
Recommend Dealer
Yes
Employees Worked With
Chris Wolfe
Report | Print
Apr 20, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

hmpgames, thank you for sharing your experience! We’re glad to hear our team was able to respond quickly and get you scheduled in without any hassle. That’s exactly the kind of service we aim to provide. It’s great to know Chris took the time to understand your budget and worked to get you a solid deal while keeping the process professional and straightforward. We appreciate your trust in us and your business. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

April 14, 2026

Efficient. Helpful. I loved the video update notification tool. Everyone at the dealership was outstanding! More

by PJ
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
Report | Print
Apr 16, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

PJ, thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We’re glad to hear that you found our team efficient and helpful, and that you enjoyed the video update notifications. It's a tool we’re proud to offer to keep our customers informed every step of the way. Providing outstanding service is always our goal, and it means a lot to know our team delivered on that for you. We look forward to assisting you again in the future!

April 14, 2026

Was having trouble with my heat and they went out of their way to accommodate my needs. More

by HULLABYELGIN
Recommend Dealer
Yes
Report | Print
Apr 16, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hullabyelgin, thank you for sharing your experience! We’re sorry to hear you were having trouble with your heat, but we’re very glad our team was able to step in and take care of you. Going out of our way to accommodate our customers especially when it comes to comfort and safety, is exactly what we strive for every day. We truly appreciate your trust in us and are always here whenever you need anything!

April 12, 2026

He was polite not pushy like most car salesman. He was very helpful. Better keep him. Most car salesman don't have good customer service like Luis. My whole experience because of him was smooth. More

by vincejevola6868
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Apr 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vincejevola6868, thank you so much for the kind words and for taking the time to share your experience! We’re thrilled to hear that Luis made such a positive impact on your visit. Providing a helpful, respectful, and no-pressure experience is exactly what we strive for, and it’s great to know he delivered on that for you. We’re proud to have him on our team and will definitely make sure he sees your feedback! We truly appreciate your business and are glad your entire experience was smooth. If there’s ever anything you need in the future, we’re here for you!

April 12, 2026

Great for first time car buyers Would recommend for anyone trying to get their first car More

by zaidmwalker
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
Report | Print
Apr 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Zaidmwalker, thank you for the great feedback! We’re so glad to hear you had a positive experience, especially as a first-time car buyer; that’s a big milestone, and we’re honored to be part of it. Our team works hard to make the process easy, comfortable, and stress-free for everyone, no matter where they are in their car-buying journey. We truly appreciate your recommendation and look forward to helping you again in the future!

April 10, 2026

The service staff at this dealership is excellent. We’ve never had anything but the best customer service experience. We love Jeremy Franklin Mitsubishi.! More

by JGOOD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
1
2
...
166