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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,572 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,572 reviews

January 08, 2026

They are efficient, nice and excellent people. I'm happy to do business with them. More

by SIDNEYGILLIAM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 05, 2026

It was experienced and went right to the solution. I was in and out in less then 30 minutes. More

by nanw2013
Recommend Dealer
Yes
Employees Worked With
Technicians
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January 03, 2026

The dealership was very helpful in helping me find a car that suited my needs perfectly! More

by dallasgerm
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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January 03, 2026

The whole team was great not sure who worked hard for me behind the scenes. But that Deon is amazing and I feel is the face of my car purchase. I’ve been a customer in the past and will be one again More

by Ms.Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 03, 2026

They were great. Our credit isn't the best and we were able to purchase a used 2025 with very few miles on it. We were never pressured or even felt like we were judge More

by claytondame
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
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January 02, 2026

The staff were friendly and helpful. They diagnosed the problem and completed the repair in a timely manner More

by lakefehling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was excellent
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Jan 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Lakefehling, thank you for taking the time to share your experience with us! We’re glad to hear that our team was friendly and helpful, and that your vehicle was diagnosed and repaired in a timely manner. At Jeremy Franklin Automotive, we work hard to provide efficient, honest, and professional service, and it’s great to know that we came through during your visit. We truly appreciate your business and look forward to assisting you again in the future.

January 02, 2026

It's all in the survey. I was assured the work recommended would fix my issue, and I spent over $1300 and the original issues I brought are still issues. I would think after More

by wanda.taylor
Recommend Dealer
No
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Jan 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Wanda Taylor, thank you for taking the time to share your feedback. We take concerns like this very seriously and would like to clarify our position. When your vehicle was brought in, our service team performed a thorough inspection and recommended repairs based on the symptoms and diagnostic results present at that time. Those recommendations were explained and approved before any work was performed. The repairs completed addressed the specific issues identified during that visit, and the vehicle was tested afterward to confirm proper operation related to the work performed. It’s important to note that vehicles can have multiple or evolving issues, and while a repair may correct the diagnosed concern, it does not always eliminate all symptoms if additional underlying problems are present that were not evident during the initial inspection. We are always willing to re-evaluate a vehicle if concerns persist so we can determine whether a new or unrelated issue has developed. Regarding communication, our records do not reflect an unresolved or unreturned service call, but we apologize if there was any breakdown in communication. That is never our intention, and we strive to follow up promptly with our customers. We encourage you to contact our service management team directly so we can review your visit, address any remaining concerns, and work toward a resolution. Our goal is always to provide transparent service and ensure our customers feel heard and taken care of.

December 29, 2025

Quick and friendly service with a smile. Many helped me get into a great vehicle for a good price More

by j.jomwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Many
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Jan 05, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

J.Jomwe, thank you for your kind words! We’re happy to hear you experienced quick, friendly service and that our team worked together to help you get into a great vehicle at a good price. At Jeremy Franklin Automotive, we pride ourselves on making the car-buying process smooth and welcoming from start to finish. We truly appreciate your business and look forward to serving you again in the future!

December 27, 2025

Great All right The dealership was attentive and knowledgeable. I was informed when my part came in which was under warranty. More

by john.cavin.92
Recommend Dealer
Yes
Employees Worked With
No idea ?????
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Dec 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

John.Cavin.92, thank you so much for the great review! We’re happy to hear that our dealership team was attentive and knowledgeable, and that we kept you informed when your warranty part arrived. Clear communication and taking care of our customers are always top priorities. We truly appreciate your feedback and look forward to assisting you again in the future!

December 26, 2025

Sales man should get a raise and be employee of the year. Outstanding guy. He is the best. More

by torisgma676
Recommend Dealer
Yes
Employees Worked With
Excellent
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Dec 28, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Torisgma676, thank you for the amazing review! We truly appreciate your kind words and are thrilled to hear about your outstanding experience with our salesman. Providing top-notch service is what we strive for, and feedback like this means a lot to our entire team. We’ll be sure to pass along your praise, thank you for choosing us, and we look forward to serving you again in the future!

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