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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.5
1,578 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,578 reviews

January 15, 2026

They are always expecting me and ready to go at my scheduled appointment time. They never overcharge or give me extra work that isn't needed. I trust them and the customer service is out of this world More

by tasg1508
Recommend Dealer
Yes
Employees Worked With
Same gentlemen as always in check in with service department he is always great!
January 13, 2026

Experience was excellent Done ? ? Gentleman was very professional and he went that extra Mike to assist me with my blue tooth and radio More

by scheryl104
Recommend Dealer
Yes
January 13, 2026

Listen to what I had to say Gave advice Was disappointed with Mitsubishi motors Mitsubishi needs more vehicles options Believe that Galant was a good model More

by Mwilliamson53
Recommend Dealer
Yes
Employees Worked With
Rocky mechanic Service mgr Also
January 13, 2026

Kenneth was amazing. I went there with absolutely no hope. I expected to walk away with my old car but it was my last shot and Kenneth. He made me feel very comfortable. More

by hmwilson1976
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
January 10, 2026

Explained the process of buying a car with Pete Franklin. Sales rep was knowledgeable, courteous, and respectful. More

by tonyahiggins10
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin
Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tonyahiggins10, thank you for taking the time to share your experience with us! We’re glad to hear that the car-buying process was clearly explained and that your sales representative provided knowledgeable, courteous, and respectful service while working with Jeremy Franklin. That’s exactly the level of experience we strive to deliver to every customer. We truly appreciate your feedback and look forward to assisting you again in the future. Enjoy your vehicle!

January 10, 2026

Jst good down to earth people, no pressure or anything jst honest people that i trust More

by chrisbranham6619
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Chrisbranham6619, thank you for the kind words! We truly appreciate you taking the time to share your experience. Providing a down-to-earth, no-pressure, and honest environment is very important to us, and it means a lot to know that you have earned our trust. We’re grateful for the opportunity to work with you and look forward to helping you again in the future.

January 08, 2026

They are efficient, nice and excellent people. I'm happy to do business with them. More

by SIDNEYGILLIAM69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sidneygilliam69, thank you for your kind words! We truly appreciate you taking the time to share your experience. Our team takes pride in being efficient, friendly, and providing excellent service, and we’re so glad that came through during your visit. Thank you for choosing Jeremy Franklin Automotive. We look forward to working with you again in the future!

January 05, 2026

It was experienced and went right to the solution. I was in and out in less then 30 minutes. More

by nanw2013
Recommend Dealer
Yes
Employees Worked With
Technicians
Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Nanw2013, thank you for your feedback! We’re happy to hear that your experience was efficient and solution-focused, and that we were able to get you taken care of quickly. Providing fast, professional service is always our goal. We appreciate your trust in us and look forward to assisting you again in the future!

January 03, 2026

The whole team was great not sure who worked hard for me behind the scenes. But that Deon is amazing and I feel is the face of my car purchase. I’ve been a customer in the past and will be one again More

by Ms.Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
3.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ms.Williams, thank you so much for this heartfelt review! We’re truly grateful for your continued trust and loyalty. Our entire team works hard behind the scenes to create a smooth experience, and we’re thrilled to hear that Deon made such a lasting impression. He truly represents the level of care and dedication we strive to provide. Knowing that our dealership feels like home to you means the world to us. We look forward to welcoming you back again and again, and we’ll always be here when you need us.

January 03, 2026

They were great. Our credit isn't the best and we were able to purchase a used 2025 with very few miles on it. We were never pressured or even felt like we were judge More

by claytondame
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Brown
Jan 15, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Claytondame, thank you so much for sharing your experience! We’re truly glad we could help you find a great vehicle and make the process comfortable and stress-free. At our dealership, everyone deserves respect and a no-pressure experience, regardless of their credit situation. We appreciate your trust in us and hope you enjoy your 2025 vehicle. Please don’t hesitate to reach out if we can help with anything in the future!

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