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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,703 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,703 reviews

July 27, 2026

I am always treated very well when my car is serviced. However, this experience was one of my best. The team is so kind and collaborative. More

by halljh12
Recommend Dealer
Yes
Employees Worked With
Greg and Kal
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Jul 29, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Halljh12, thank you so much for your kind words and for trusting us with your vehicle's service! We're thrilled to hear that you've consistently had great experiences with our team, and it's especially rewarding to know this visit was one of your best. Providing friendly, collaborative, and exceptional service is what we strive for every day. We truly appreciate your continued support and look forward to taking care of you and your vehicle for many years to come. Thanks again for choosing Jeremy Franklin Automotive!

July 27, 2026

Very attentive to my questions. Conscience courtesy and very friendly. So thankful for the team More

by TJ
Recommend Dealer
Yes
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Jul 29, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

TJ, thank you so much for your wonderful review! We're delighted to hear that our team was attentive to your questions and provided the courteous, friendly service you deserve. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the entire team. We truly appreciate your trust in Jeremy Franklin Automotive and look forward to serving you again whenever you need us. Thank you for being part of our family!

July 27, 2026

The staff was great, however not very impressed with the fact that I had to replace the 2 front tires in the first week, also had to get the oil changed with in 500 miles, brought it to the service center t More

by shanejohnson100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Shanejohnson100, thank you for taking the time to share your feedback. We're glad to hear that you had a positive experience with our staff, but we're sorry to learn about the issues you've encountered with your vehicle after your purchase. We understand how frustrating it can be to have to replace tires, get an oil change so soon, and make multiple trips to address a check engine light, especially with the drive from Lawrence. Our goal is always to provide dependable vehicles and exceptional customer service, and we regret that we fell short of your expectations. We appreciate you giving our service team the opportunity to address these concerns. If there's anything still unresolved, we'd welcome the chance to speak with you directly and see how we can help. Please don't hesitate to reach out to our management team at your convenience. Thank you again for your honest feedback. It helps us continue improving, and we hope to have the opportunity to restore your confidence in Jeremy Franklin Automotive.

July 25, 2026

I didn't work with the dealership as much as I did their automotive department. It went very well and I was out of there in a timely manner. More

by joltvedt53
Recommend Dealer
Yes
Employees Worked With
Basically with the young man that worked at the desk for the automotive department. He kept me up on how things were going and what problems there were that needed fixing for me to be able to renew my tags. It was very kind and helpful!
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Jul 28, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joltvedt53, thank you for taking the time to share your experience! We're so glad to hear that our Service Department provided you with a timely and positive visit. Keeping our customers informed throughout the process is something we take pride in, and we're happy to know our service advisor kept you updated and helped explain the repairs needed so you could get your tags renewed. We truly appreciate your kind words and your trust in our team. Thank you for choosing Jeremy Franklin Mitsubishi, and we look forward to helping you with all of your automotive needs in the future!

July 24, 2026

Jeremy Franklin Mitsubishi of Greater Kansas City is a good dealership. Efficient and Reliable Service. More

by somolu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Somolu, thank you for your kind words and for taking the time to leave us a review! We're thrilled to hear you found Jeremy Franklin Mitsubishi of Greater Kansas City to be efficient and reliable. Our team is committed to providing every customer with a smooth, hassle-free experience, and it's great to know we delivered. We truly appreciate your support and look forward to serving you again whenever you need us. Thank you for choosing Jeremy Franklin Mitsubishi!

July 22, 2026

Everyone was friendly,polite and helpful with any issues that I needed to be addressed. More

by jackarneata
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baron Raleigh
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Jul 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jackarneata, thank you for taking the time to share your experience! We're so glad to hear that our team was friendly, polite, and helpful in addressing your needs. Providing excellent customer service and making sure every guest feels valued is always our top priority. We truly appreciate your support and look forward to serving you again in the future. Thank you for choosing Jeremy Franklin Mitsubishi of Greater Kansas City!

July 19, 2026

Well knowledge, explain everything to me step-by-step. Make sure I feel comfortable above and beyond best experience I ever had. More

by shannongrant54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Shannongrant54, I'd like to thank you for taking the time to share your experience! We're thrilled to hear that our team took the time to explain everything step by step and made sure you felt comfortable throughout the entire process. Providing a transparent, pressure-free experience and making sure every customer feels informed and confident is exactly what we strive for. We're honored to hear this was the best experience you've ever had, and we truly appreciate your trust in us. Congratulations on your new vehicle, and we look forward to serving you again in the future! Enjoy the ride!

July 18, 2026

Cal answers every question I have. My car is always serviced great and the staff is always kind. More

by verdieJane520
Recommend Dealer
Yes
Employees Worked With
Cal
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Jul 21, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Verdie Jane520, thank you so much for your wonderful review! We're thrilled to hear that Cal takes the time to answer all of your questions and that you've consistently had great experiences with our service department. Providing quality service, clear communication, and a friendly atmosphere is what we strive for every day. We'll be sure to share your kind words with Cal and the rest of our team. We truly appreciate your continued trust in us and look forward to keeping your vehicle running its best for many years to come!

July 18, 2026

Very knowledgeable team very professional easy to talk to It was a rewarding filing as well More

by morrisandy352
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Jul 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Morrisandy352, thank you for your wonderful review! We're so glad to hear you found our team knowledgeable, professional, and easy to talk to. Providing a comfortable, informative, and rewarding experience is exactly what we strive to deliver to every customer. We truly appreciate your kind words and your business, and we look forward to serving you again in the future. Enjoy your new vehicle!

July 15, 2026

It was so easy to get in Anna get my car taking care of. They even went up and above... More

by PATTISCHALL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 16, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Pattischall63, thank you so much for your wonderful review! We're thrilled to hear that Anna made your service experience easy and that our team went above and beyond to take care of both you and your vehicle. Providing exceptional customer service is always our goal, and it's great to know we delivered. We truly appreciate your business and your kind words, and we look forward to helping you with all of your future automotive needs. Thanks again for choosing us!

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