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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,658 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,658 reviews

April 23, 2026

Service rep was very helpful and informative. Pleased with the information that I was provided about the work being done to my vehicle. More

by jake.c.isaacs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jake C. Isaacs, thank you for your kind review! We’re glad to hear that our service representative was helpful and kept you well informed throughout your visit. Providing clear communication and making sure you feel confident in the work being done on your vehicle is very important to us. We truly appreciate your feedback and look forward to assisting you again whenever you need us!

April 23, 2026

They were able to complete all my repairs. Greg was very helpful on the phone and in person. More

by MichelleNelson520
Recommend Dealer
Yes
Employees Worked With
Service department maybe Greg?
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Thank you for your great feedback! We’re glad we were able to complete all of your repairs and get you back on the road. Greg will be happy to hear your kind words. He takes pride in being helpful both over the phone and in person. We appreciate you choosing us for your service needs and look forward to helping you again in the future!

April 23, 2026

Jerrick did a great job, he helped us find a car that met our needs and was patient with us while we discussed our options More

by JOHNCSMITH98
Recommend Dealer
Yes
Employees Worked With
Jerrick
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

John C Smith, thank you for your kind review! We’re so glad to hear that Jerrick took great care of you and helped you find a vehicle that truly fits your needs. His patience and dedication to making sure our customers feel comfortable and confident in their decisions are exactly what we strive for. We appreciate you choosing us and hope you enjoy your new vehicle. We look forward to assisting you again in the future!

April 22, 2026

Honeslty we went for a chance just a chance that we could turn it around me and my wife have had bad luck lately life's been unfair to us we went there as a recommendation just to look and see if or what we More

by motionless14555
Recommend Dealer
Yes
Employees Worked With
Joseph Espinosa
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Apr 27, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Motionless14555, thank you so much for sharing your experience. Your story truly means a lot to our entire team. We’re especially glad to hear that Joseph and the rest of the staff were able to listen, understand your situation, and work hard to find a solution that helped you move forward. We know that life can be challenging at times, and our goal is always to do everything we can to help customers find reliable transportation that makes sense for their circumstances. We sincerely appreciate your trust in us and are honored to have earned your loyalty. We’ll be here for you whenever you need us in the future. Congratulations on your vehicle, and thank you again for allowing us to be part of this moment for you and your family.

April 21, 2026

Dealership always is attentive to my needs and so friendly. I am another satisfied customer. More

by Barbarajcaldwell
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Apr 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Barbara Caldwell, thank you for your kind words and continued trust in our dealership! We’re thrilled to hear that our team has been attentive to your needs and consistently provides a friendly experience. It means a lot to us to have you as a satisfied customer, and we look forward to continuing to serve you in the future. Please don’t hesitate to reach out if there’s ever anything more we can do for you!

April 21, 2026

The Experience was Great & Very Friendly The Service the People the Experience were All Above & Beyond More

by ozvb19
Recommend Dealer
Yes
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Apr 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ozvb19, thank you so much for the great feedback! We’re glad to hear that your experience with our team was friendly and that everything from the service to the people went above and beyond your expectations. That’s exactly what we strive for with every customer. We truly appreciate your support and look forward to helping you again in the future!

April 21, 2026

Very Good Everyone In The Service Department Was Nice And Friendly Very Helpful So It Was A Good Time For Me I Appreciate It Thanks More

by cheadle54
Recommend Dealer
Yes
Employees Worked With
Service Department
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Apr 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Cheadle54, thank you for your kind words! We’re so glad to hear that everyone in our service department was nice, friendly, and helpful during your visit. It’s great to know you had a positive experience. We truly appreciate you taking the time to share it. Thanks again for your support, and we look forward to assisting you next time!

April 21, 2026

My experience was normal on the sales floor, the person I dealt made the sales transaction go smoothly and not drawn out, it was a quick yes or no!! Picking up my paperwork went smoothly,they did stick to th More

by kt_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

KT Thompson, thank you for taking the time to share your experience with us! We’re glad to hear that your sales process was smooth and straightforward, and that everything from paperwork to delivery was handled efficiently. It’s especially great to know our team followed through on the repair commitments and that our service department kept you informed while completing the work on time. Providing honest communication and dependable service is something we take pride in. We truly appreciate your business and your feedback, and we’re here whenever you need us in the future!

April 15, 2026

I sent them a message through their website with the vehicles I was interested in. Got a call back a few minutes later to make an appointment to come in. Chris was professional and nice. Gave him what b More

by hmpgames
Recommend Dealer
Yes
Employees Worked With
Chris Wolfe
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Apr 20, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

hmpgames, thank you for sharing your experience! We’re glad to hear our team was able to respond quickly and get you scheduled in without any hassle. That’s exactly the kind of service we aim to provide. It’s great to know Chris took the time to understand your budget and worked to get you a solid deal while keeping the process professional and straightforward. We appreciate your trust in us and your business. Enjoy your new vehicle, and please don’t hesitate to reach out if there’s anything more we can do for you!

April 14, 2026

Efficient. Helpful. I loved the video update notification tool. Everyone at the dealership was outstanding! More

by PJ
Recommend Dealer
Yes
Employees Worked With
Cal Jenkins
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Apr 16, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

PJ, thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We’re glad to hear that you found our team efficient and helpful, and that you enjoyed the video update notifications. It's a tool we’re proud to offer to keep our customers informed every step of the way. Providing outstanding service is always our goal, and it means a lot to know our team delivered on that for you. We look forward to assisting you again in the future!

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