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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,192 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,192 reviews
June 15, 2024
Prompt attention, no need of long time appointments! It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. It was an excellent service. Thanks for the excellent attention. Perhaps needs some coffee services while waiting. More
by rcastillo1197
Verified CustomerEmployees Worked With
Service attention
Helpful June 15, 2024
I purchased my vehicle from Jeremy Franklin Mitsubishi. Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s w Chris and Deon assisted in making that process a breeze. When I stop by for service oil change appointments, I am always blown away by everyone’s willingness to serve. Whether it be grabbing us some water helping me reconnect my phone or just chatting to see how we’re doing. Their customer service is second to none. I highly recommend this business. Thank you all!!! -Amanda More
by Park.amanda486
Employees Worked With
Chris, Deon, Brandon, Will
June 15, 2024
It didn’t take long for the oil filter change. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. I had made an appointment earlier but I called to reschedule for later in the day and they were able to accommodate me. More
by ross.g
Employees Worked With
June 10, 2024
MOST OF MY EXPERIENCES HAVE BEEN VERY ENJOYABLE INFORMATIVE AND POSITIVE THEIR CUSTOMER SERVICE IS AWESOME INFORMATIVE AND POSITIVE THEIR CUSTOMER SERVICE IS AWESOME More
by jenkinscarl124
Employees Worked With
June 08, 2024
I need my sales tax added in with my car payment they said they would help me out said they would help me out More
by TODDTOMLINSON14
June 08, 2024
Had a very good experience with Jeremy Franklin Jesse Harding helped me find a 2021 Outlander in my price range and was able to get me financed in a few hours Harding helped me find a 2021 Outlander in my price range and was able to get me financed in a few hours More
by langjd1967
June 06, 2024
Sold me a car with active recall, insist there is nothing wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed wrong with the transmission yet it is getting worse, sold me a warranty that I didn’t agree to, laughed at me when I called with my concerns, rushed through paperwork signing which didn’t allow us to read anything, said they would send someone to replace my windshield and they never did. This has been an all around NIGHTMARE!! We will never be back, and they need to fix my car!! More
by ericarenefugitt
June 05, 2024
Everyone was very professional and patient. They got me in the car of my dreams and the payment I could actually afford. I was excited and I am a Franklin customer for Life. Thanks guys keep up They got me in the car of my dreams and the payment I could actually afford. I was excited and I am a Franklin customer for Life. Thanks guys keep up the good work. More
by ebonyev06
