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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,582 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,582 reviews
January 22, 2026
I would never buy a vehicle from this Dealership again. The sales department did not listen to my wants and needs. The Sales Departments goal was for me to drive off of the lot with the a vehicle. They wer The sales department did not listen to my wants and needs. The Sales Departments goal was for me to drive off of the lot with the a vehicle. They were not honest about the price, the mileage and return policy. I continue to go back (even though it a good distance from my home) because of the fantastic service department. I would recommend the Service Department to all my friends and family. More
by adchurch
Verified CustomerEmployees Worked With
January 22, 2026
Had a great experience. Manny was so nice and patient and explained everything to me so that I could understand exactly what I was purchasing. Manny was so nice and patient and explained everything to me so that I could understand exactly what I was purchasing. More
by timakahart
January 21, 2026
Pretty standard, but no negative experiences. Normal wait time, friendly associates, usually will apply a discount and provide me with a cheaper rate without me needing to show a coupon or ask. Normal wait time, friendly associates, usually will apply a discount and provide me with a cheaper rate without me needing to show a coupon or ask. More
by mccoyshannen
January 20, 2026
Went to the dealership located in Blue Springs Great experience from the start. Made us feel welcomed as soon as we walked in the door. Looked at multiple vehicle’s but never once felt pressured to purc experience from the start. Made us feel welcomed as soon as we walked in the door. Looked at multiple vehicle’s but never once felt pressured to purchase from them. They made car buying easy and the shortest time I’ve ever spent in a dealership. Definitely will buy from them again. More
by FUNATION8278
Employees Worked With
January 15, 2026
They are always expecting me and ready to go at my scheduled appointment time. They never overcharge or give me extra work that isn't needed. I trust them and the customer service is out of this world scheduled appointment time. They never overcharge or give me extra work that isn't needed. I trust them and the customer service is out of this world -everyone's happy to be there and you can tell. More
by tasg1508
Employees Worked With
Same gentlemen as always in check in with service department he is always great!
January 13, 2026
Listen to what I had to say Gave advice Was disappointed with Mitsubishi motors Mitsubishi needs more vehicles options Believe that Galant was a good model with Mitsubishi motors Mitsubishi needs more vehicles options Believe that Galant was a good model More
by Mwilliamson53
Employees Worked With
Rocky mechanic
Service mgr Also
January 13, 2026
Kenneth was amazing. I went there with absolutely no hope. I expected to walk away with my old car but it was my last shot and Kenneth. He made me feel very comfortable. I went there with absolutely no hope. I expected to walk away with my old car but it was my last shot and Kenneth. He made me feel very comfortable. He was amazing. He needs a raise More
by hmwilson1976
