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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

4.6
1,478 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,478 reviews

September 25, 2025

In the know very friendly and hard working The service team is professional and keep my Vehicle running smoothly and safe year to year More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
The service manager Cal Jenkins
September 24, 2025

Kenneth and Joseph are amazing. They succeeded where other dealerships failed. To me, that translates to caring about the customer, and their effort/work ethic. Unfortunately, those More

by b.valdez74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph- 5 stars
September 24, 2025

Dealership was very accommodating well knowledgeable about the Auto industry. Great customer service, very professional and explaining what to expect with purchasing a new car. More

by tonyahiggins10
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
September 18, 2025

Bought my second Mitsubishi from this dealership in 2020. Thoroughly satisfied with my buying experience. Service department rocks! Highly recommend! More

by kcangeles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Thank you for your continued trust and loyalty! We’re honored that you chose us again for your Mitsubishi purchase and are so glad to hear you’ve had great experiences with both our sales and service teams. Your recommendation means the world to us, and we look forward to serving you for many more years to come!

September 17, 2025

Kenneth is the best this is our 2nd visit, and we always prefer to work with him. I have already recommend him to someone. Thanks Kenneth More

by LaRhonda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Larhonda, thank you for your continued trust in us and for choosing to work with Kenneth again! We’re thrilled to hear he’s provided you with such a positive experience, and we truly appreciate your recommendation. Kenneth and our team look forward to assisting you on future visits.

September 09, 2025

Everyone there is extremely nice, and they have wonderful customer service. I would definitely recommend them. More

by CONNIEMOORE030
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

ConnieMoore030, thank you for your kind words! We’re happy to hear that our team’s friendliness and customer service made such a positive impression. Your recommendation means a lot to us, and we look forward to serving you again in the future!

September 09, 2025

Very great customer service. The service person was helpful and took care of service needs plus financial assistance. More

by WILLIAMHUNT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

William Hunt30, thank you for taking the time to share your experience! We’re glad to hear our service team was able to assist with both your vehicle needs and financial assistance. Providing great customer service is always our goal, and we truly appreciate you choosing us. We look forward to serving you again in the future!

September 05, 2025

Brandon was a joy to work with. He was very helpful and listened to exactly what I wanted. More

by afolken67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Afolken67, thank you for sharing your experience! We’re so glad to hear Brandon made the process enjoyable and took the time to listen to your needs. We’ll be sure to share your kind words with him, and we look forward to helping you again in the future!

September 05, 2025

Brought the car in for a recall and when I picked it up, multiple things were stolen from the car. When it was addressed they said “oh so and so quit last week.” And didn’t do a single thing to fix it. More

by miriambryant20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Espinosa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Miriam Bryant20, we take situations like this extremely seriously. The security of our customers’ vehicles is always a top priority, and we do not tolerate any misconduct from our team. We understand how upsetting this experience must have been, and we sincerely apologize for the frustration it caused. We encourage you to contact our management team directly so we can work with you to address your concerns and make this right.

September 05, 2025

I have had a Wonderful Experience at Jeremy Franklin Mitsubishi. Kenneth was Awesome! I will definitely refer friends or family. More

by tlmgunnels@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tim, thank you for sharing your wonderful experience! We’re thrilled to hear that Kenneth made such a positive impact, and we truly appreciate your willingness to refer friends and family. We look forward to assisting you again in the future!

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