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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
4.5
1,737 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,737 reviews

September 28, 2026

My experience with Jeremy Franklin was quick and easy. My salesperson made it easy to understand More

by matthewmajor214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Franklin
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September 27, 2026

I am so grateful to have walked in and get the help and car that I need. The customer service from Jesse was amazing I highly recommend working with him , he is reliable quick and very fun to talk to. Prai More

by Arealiti22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 26, 2026

Courteous and fast The waiting area was very clean the people were friendly and I just overall enjoyed the experience and they seem very professional More

by lisajsmith51
Recommend Dealer
Yes
Employees Worked With
Service
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September 22, 2026

Bought a car last October, it had some major issues but you guys fixed it!! And let me borrow the loaner while my car was being worked on!! Thank you More

by LANGANDI18
Recommend Dealer
Yes
Employees Worked With
Cal
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September 21, 2026

I'm so happy I purchased my vehicle at Jeremy Franklin Mitsubishi, I feel like they truly care about their customers! Much appreciated!! More

by ashley.d.heard
Recommend Dealer
Yes
Employees Worked With
Cal in service
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Ashley Heard, thank you so much for the wonderful review! We’re thrilled you’re so happy with your vehicle and felt genuinely cared for throughout your experience with us. At Jeremy Franklin Mitsubishi, our customers come first, and we truly appreciate the opportunity to earn your business. Congratulations on your new vehicle, and thank you for choosing Jeremy Franklin Mitsubishi! We look forward to taking care of you for many years to come!

September 20, 2026

Always an easy experience Workers are nice, waiting area is clean, and service is relatively fast More

by josh@joshuamartinson.com
Recommend Dealer
Yes
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Joshua Martinson, thank you for sharing your experience! We’re glad to hear that your visits with us are always easy and that you appreciate our friendly team, clean waiting area, and efficient service. We work hard to make every service visit as convenient and comfortable as possible. We truly appreciate your continued business and look forward to caring for you again!

September 20, 2026

Took over 2 hours to get a MO state safety inspection done. Was much faster a couple years ago, but otherwise fine. More

by josh@joshuamartinson.com
Recommend Dealer
Yes
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mr. Martinson, thank you for sharing your feedback. We’re glad to hear that, aside from the wait time, everything else with your visit was fine. We do understand that a two-hour wait can be frustrating, and we apologize for the inconvenience. That said, Missouri state safety inspections must follow required state procedures, and the inspection is only one part of the service department’s workload. Wait times can vary based on the number of vehicles being serviced, technician availability, and the vehicle's condition when it arrives. We always want to ensure inspections are performed properly rather than rushed simply to reduce wait time. We appreciate your business and your feedback, and we’ll continue working to improve our efficiency while making sure every inspection is completed correctly and in accordance with Missouri requirements.

September 20, 2026

Great people, very professional and down to earth. Answered my questions very timely. My go to dealership for my family in the future More

by WREAVESJR1963
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was very professional
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Wreavesjr1963, thank you so much for the outstanding review! We’re thrilled to hear that our team was professional, down-to-earth, and responsive to your questions. Earning your trust and becoming your go-to dealership for your family means a great deal to us. We truly appreciate your business and look forward to taking care of you and your family for many years to come!

September 19, 2026

Fast easy and very nice Fast easy and nice the people took really good care of me and finish really quickly More

by jasonledkins5
Recommend Dealer
Yes
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Sep 23, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jasonledkins5, thank you for the great review! We’re happy to hear that your experience was fast, easy, and pleasant from start to finish. Our team works hard to care for every customer and make the process as smooth and efficient as possible. We truly appreciate your business and look forward to seeing you again!

September 18, 2026

Amazing and great customer service. Will be coming back with more customers and friends. Thank you More

by stephanieedward024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 25, 2026 -

Jeremy Franklin Mitsubishi of Kansas City responded

Stephanieeward024, thank you so much for the amazing review! We truly appreciate your kind words and are thrilled to hear you had such a great experience with our team. Your willingness to recommend us to your friends and family means a lot to us. We look forward to welcoming you and your referrals back to Jeremy Franklin Automotive in the future. Thank you for your business and your trust!

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