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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,658 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,658 reviews
November 04, 2016
Love my truck Deion was friendly and knowledgeable. Jeremy Franklin helped me purchase the truck of my dreams. This dealership is great except for detail shop. Deion was friendly and knowledgeable. Jeremy Franklin helped me purchase the truck of my dreams. This dealership is great except for detail shop. I am currently looking for an explorer for my wife at Jeremy Franklin dealership. More
by Jbbs1965
Employees Worked With
Deion and Brandon
November 03, 2016
Excellent customer service! Jesse and Tj were awesome! Jesse was working with other customers and Tj stepped in to help out and ensure we didn't have to wait. Both of them had GR Jesse and Tj were awesome! Jesse was working with other customers and Tj stepped in to help out and ensure we didn't have to wait. Both of them had GREAT attitudes and made sure we got into the car I wanted! More
by TGregory
Employees Worked With
Jesse Hardin and Tj Clark
November 03, 2016
Filthy, horrible service, lazy They would not look at the car I wanted kept trying to up sell me because I was approved. Try to sale me a used car with problems (Ac) for the same p They would not look at the car I wanted kept trying to up sell me because I was approved. Try to sale me a used car with problems (Ac) for the same price as new cars. The inside of the sales floor was disgusting sticky, colony of arts everywhere. Sales man was lazy didn't want to look up the Car I was interested in and was told I had to choice between the two cars he pointed out. After I had enough and left they are still running my credit for cars on there lot after I told them I went somewhere else to purchase my new car. I was there on the 1st told them on the 2nd I bought a Ford and still getting papers in the mailed stating they ran my credit on the 23rd. Worse then a used car lot More
by Dustin Osban
Employees Worked With
Kenneth
October 29, 2016
THE SHEIK EXPERIENCE SHEIK was really helpful and informative. I was able to get my payments where I needed them. Thanks Sheik. I would recommend this dealership to all fa SHEIK was really helpful and informative. I was able to get my payments where I needed them. Thanks Sheik. I would recommend this dealership to all family and friends ... More
by KylaC2020
Employees Worked With
SHEIK obaya
October 28, 2016
excellent service Perfect customer service provided by my sales associate. Very welcoming staff that were knowledgeable about exactly what would be a good fit for me. E Perfect customer service provided by my sales associate. Very welcoming staff that were knowledgeable about exactly what would be a good fit for me. Everything was explained to my understanding,all questions answered, and sale done in a timely manner. All expectations exceeded. I will definitely make recommendations to this very friendly establishment and to sales representative Branson Brown. More
by kelise fuselier
Employees Worked With
Branson Brown
October 28, 2016
Very satified I have been taken my car to Jeremy Franklin for 3 years now and never had a problem. If I did the service manager, Jim Honeycutt always make sure I am I have been taken my car to Jeremy Franklin for 3 years now and never had a problem. If I did the service manager, Jim Honeycutt always make sure I am satisfied with the service. More
by reecaB
Employees Worked With
Jim Honeycutt
October 24, 2016
Great experience My husband and I were thrilled with the level of service and attention we received. We had our two children with us when we purchased a car, so as any My husband and I were thrilled with the level of service and attention we received. We had our two children with us when we purchased a car, so as anyone with children knows that can be a hassle and a headache. The salesperson, Kenneth, was fantastic and was trying to help us entertain our children while we made a decision. Once we decided to go ahead and purchase a vehicle, Kenneth and the financing team worked hard to get our payments where we wanted them. We are excited to be in a new (used) 2015 Outlander. The only complaint we had was not being told in advance that the tax title and registration wouldn't be covered with our financing. It wasn't until we were in signing papers that we were told these items wouldn't be included. Otherwise the service was excellent. More
by blake08
Employees Worked With
Kenneth Anonye, and the Finance Manager
October 21, 2016
Another Sheik Experience He's awesome and we love him for helping us getting a new car. My kids will love the new car so thank you sheik for helping us. He's awesome and we love him for helping us getting a new car. My kids will love the new car so thank you sheik for helping us. More
by Ashley Colon
Employees Worked With
Sheik
October 20, 2016
Excellent My exspeince with Jeremy franklin was the most amazing experience I had very polite friendly strong customer service skills I would definitely recomme My exspeince with Jeremy franklin was the most amazing experience I had very polite friendly strong customer service skills I would definitely recommend anyone here 😄😄 More
by Reese#39
Employees Worked With
Jesse Hardin
October 18, 2016
MY purchase of 2016 Mitsubishi Outlander This is the third vehicle purchased from this dealership, that should tell you something about what I think of this dealership. I like the consistenc This is the third vehicle purchased from this dealership, that should tell you something about what I think of this dealership. I like the consistency of the salesmen and the finance personnel. Naturally on each of my purchases I have had the same salesperson, Jesse. I don't know that much about cars, but I know I can rely on Jesse. Jesse is very knowledgeable about the Mitsubishi products. He is honest and upfront, and to me that is what is most important when trying to make such a huge financial investment/purchase. I have always gotten all my regular maintenance work at Franklin also, and their service staff is wonderful. They look for ways to save, and I also go on their website to see if they have coupons I can use. More
by bmckelv
Employees Worked With
Jesse Hardin, Finance Manager, Joshua,
