Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.5
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Contact Dealership
View Awards

6300 E 87th St

Kansas City, MO

64138

Directions

By Type

Showing 1,644 reviews

August 03, 2025

I didn't have to wait long and the service was good and on time. More

by timothiken1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Spikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Timothiken1952, we're so glad that we were able to go above and beyond your expectations! Thank you for your feedback! We’re glad you experienced prompt and timely service. We appreciate your business and look forward to serving you again.

August 02, 2025

Mr Willis is the best sales person I've encountered in my fifty years of buying cars. More

by darcelle.knox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Darcelle Knox, we are so happy to read such a great review about Jeremy Franklin Mitsubishi! We’re thrilled to hear that Mr. Willis provided such a great experience—he truly is a valuable part of our team. We appreciate your trust and look forward to serving you for many years to come!

July 30, 2025

Nick was my salesman and i rate him 5 Nick was my sales man, he was professional and knowledgeable More

by ADSEXTON60
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Espinosa
Report | Print
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Adsexton60, thank you for taking the time to share your experience! We're so glad to hear that Nick provided you with professional and knowledgeable service. He takes great pride in helping customers find the right vehicle with confidence. We appreciate your 5-star rating and look forward to serving you again in the future! Thank you, and have a fantastic day!

July 30, 2025

I bought a car with Jeremy Franklin 3 years ago, I just bought my second car and I know my next car will be purchased at this dealership. They are straight shooters, and genuinely care about what is best f More

by rm17brewer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Espinosa
Report | Print
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Rm17brewer, thanks for your praise and kind comments about our team and for your incredible review and continued loyalty! We're honored that you chose Jeremy Franklin Automotive not just once, but twice—and that you already know where you'll be going for your next vehicle. Jesse Hardin is truly one of a kind, and we're proud to have him on our team. It's wonderful to hear that he made such a positive impact and earned your trust and friendship. Your words mean a lot, especially coming from someone with so much car-buying experience. We’ll be here when you're ready for the next one—and always happy to help!

July 30, 2025

Very nice people great service very knowledgeable about the cars and trucks very grateful to have chosen them More

by waynecoleman1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Waynecoleman1972, thank you for the high star rating! Thank you so much for the kind words! We're thrilled to hear that you had a great experience with our team and that you found everyone to be knowledgeable and helpful. We're grateful you chose us and appreciate the opportunity to earn your business. Enjoy your new vehicle, and don't hesitate to reach out if you ever need anything!

July 29, 2025

Appointment was set pretty easily. The service people tried their best accommodated my request to get fine quickly More

by no25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

No25, thank you for the high star rating! Thank you for your review! We're glad to hear that setting up your appointment was easy and that our service team did their best to accommodate your request and get you taken care of quickly. We appreciate your feedback and look forward to serving you again in the future! Thank you, and have a fantastic day!

July 28, 2025

Quick and easy Reliable and efficient made it stress free for me It was good More

by traviscurry2022
Recommend Dealer
Yes
Report | Print
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Traviscurry2022, we are glad we could help! Thank you for your review! We're so glad to hear your experience was quick, easy, and stress-free. Providing reliable and efficient service is what we aim for, and we're happy we could deliver that for you. We appreciate your business and hope to see you again!

July 27, 2025

My visit was just ok. Attendant let me know i may have vehicle recalls and I appreciate that More

by Dave Wibbenmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Dave Wibbenmeyer, we're glad you had such a wonderful experience with us! Thank you for sharing your feedback. While we're glad to hear our team was able to inform you about possible recalls—that’s an important part of keeping your vehicle safe—we're always striving to provide more than just an "okay" experience. If there’s anything we can do to improve your next visit, we’d love the opportunity. We appreciate your business and look forward to serving you better in the future! Thank you, and have a fantastic day!

July 24, 2025

Very prompt and professional. Staff were very friendly, service area was very clean, all questions were answered. More

by SMDIAS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shop manager
Report | Print
Jul 27, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Smdias57, thank you for your great review! We're glad to hear that you had a prompt and professional experience with our team. We take pride in maintaining a clean and welcoming environment, and it's wonderful to know our staff was friendly and informative throughout your visit. We appreciate you choosing Jeremy Franklin Automotive and look forward to serving you again!

July 20, 2025

Great! Service Dept did a good job. I was satisfied with their review of future service needs. More

by sutherlandderrick2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
IDK
Report | Print
Jul 22, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sutherlandderrick2, thank you so much for the positive review! Thank you for the great feedback! We're glad to hear our Service Department took good care of you and that you’re satisfied with the review of your future service needs. We appreciate your trust and look forward to seeing you again when you're ready for your next visit!

1
...
20
21
22
...
165