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Jeremy Franklin Mitsubishi of Kansas City

Kansas City, MO

Overview
Employees
Reviews
Vehicles
4.6
1,414 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase. Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership. Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve." Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget. Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right." Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505. At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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6300 E 87th St

Kansas City, MO

64138

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Showing 1,415 reviews

April 15, 2025

I was waited on immediately upon arrival. They were courteous, professional and efficient. I have always found the service department employees to be helpful. More

by wanda.taylor
Recommend Dealer
Yes
Employees Worked With
Greg and Carl?
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Apr 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Wanda.taylor, we're glad you had such a wonderful experience with us! We're so glad to hear you were helped right away and that our team was courteous, professional, and efficient. It's great to know our service department has consistently met your expectations — we truly appreciate your loyalty and look forward to continuing to take great care of you!

April 13, 2025

Everyone was very helpful. They understood our needs. They made sure we got what was best for us More

by tusconcock
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Fry
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Apr 16, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tusconcock, we're happy to hear you had a positive experience with our team! We're thrilled to hear that our team was able to understand your needs and help you find the right fit. Our top priority is ensuring our customers drive away with the best possible solution. We truly appreciate you choosing us and hope you enjoy your new vehicle! If there's ever anything else you need, we're here for you. Thank you, and have a fantastic day!

April 12, 2025

Clean waiting area. Has vending machine but no complementary coffee or water. Nothing free. No pressure sales but I did emphasize oil change only. Also, 56$ for a wiper More

by theronkatys1125
Recommend Dealer
Yes
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Apr 16, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Theronkatys1125, thank you for your feedback—we really appreciate you taking the time to share your experience. We're glad to hear the waiting area met your expectations and that you felt no pressure during your visit—that's exactly the kind of atmosphere we strive for. We did want to mention that we do offer complimentary amenities, including coffee, water, and more, and we’re sorry if that wasn’t clear during your visit. Your note about the wiper blade pricing is also appreciated, and we’ll make sure to review that with our team. If you ever have questions or concerns, we’re always here and happy to help. Thanks again for choosing Jeremy Franklin Automotive!

April 10, 2025

I was satisfied with everything an they have the best services I ever been to I really appreciate them More

by Tessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tessa, we really appreciate your feedback! Thank you so much for your kind words! We're thrilled to hear that you were satisfied with your experience and that our service stood out to you. We truly appreciate your support and look forward to serving you again in the future!

April 09, 2025

You are all awesome to work with but Brandon is my FAV. I ❤️ Jeremy Franklin! More

by Sarah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Sarah! We're so happy we were able to help you out! Thank you so much for the kind words! We're so glad to hear you had an awesome experience with our team, and we're especially happy to hear that Brandon stood out as your favorite! ❤️ We truly appreciate your support and love for Jeremy Franklin. If you ever need anything, we're here for you—enjoy your ride!

April 06, 2025

Thanks Deon for helping with my 2nd vehicle purchase from Jeremy Franklin. Im definitely thankful for your assistance. More

by sheryllg40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Sheryllg40, we really appreciate your positive review! Thank you so much for coming back to us for your second vehicle purchase! We're thrilled to hear Deon was able to assist you again and make the experience a great one. We truly appreciate your continued trust in Jeremy Franklin Automotive, and we're always here whenever you need us. Enjoy your new ride!

April 04, 2025

When bought my Jeep from them ,I drove it for a week and it started to have problems, they fix it and waved the deductible, I will buy another vehicle from them again More

by VIGJON25175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Pillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Vigjon25175, thank you so much for your high rating! Thank you for sharing your experience! We’re sorry to hear your Jeep had issues early on, but we’re glad our team could get it taken care of quickly for you—and we were happy to waive the deductible to make things easier. We truly appreciate your trust in us and look forward to helping you again when you’re ready for your next vehicle!

April 03, 2025

This dealership was very helpful and willing to help us get into a vehicle. I will tell my friends about my experience. More

by BUCHANMICHELE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Buchanmichele, we are so pleased you enjoyed your visit to Jeremy Franklin Mitsubishi! Thank you for the kind words! We're so glad we could help you get into a vehicle that fits your needs. Your recommendation means a lot to us, and we truly appreciate you sharing your experience with friends. We're always here when you need us—thanks again for choosing Jeremy Franklin Automotive!

April 02, 2025

My car buying experience was informative and smooth. I saw man options and our informed salesman Mr.Brown helped us with all the specs and features of the vehicles. I was never pressured or felt as if I More

by tooleycassidy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tooleycassidy, thank you so much for the kind review! We're thrilled to hear your car-buying experience was smooth and informative. Mr. Brown is fantastic at making sure customers feel comfortable and confident, and we’re glad he could walk you through all the options without any pressure. Welcome to the Mitsubishi family—we’re excited to have you with us and are always here when you need anything! Thank you, and have a fantastic day!

April 02, 2025

They went the extra effort to get this done. Even insurance and I was impressed. Kenneth welcomed me at the door, pulled out my chair and was kind and helpful. No pressure. I recommend it to all More

by AYORK166
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth Anonye
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Apr 09, 2025 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hello Ayork166, we appreciate you taking the time to leave us this feedback. Thank you so much for the wonderful review! We’re thrilled to hear that our team went the extra mile to make the process smooth, even down to helping with insurance. Kenneth will be so happy to hear your kind words! Creating a welcoming, no-pressure environment is what we’re all about. We truly appreciate your recommendation and look forward to helping your friends and family in the future!

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