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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,409 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,409 reviews
November 29, 2018
Excellent My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel ob My sales rep Jesse Hardin was very attentive and quick to explain every question I asked. I was able to fully understand my process and didn't feel obligated to buy after everything was explained. I felt accepted and appreciated. It was a thorough experience. Worth the time and effort More
by Vlove
Employees Worked With
November 21, 2018
Excellent Great customer service here! Jesse worked hard to get me into the vehicle I wanted. Willing to let me try out a few different vehicles in the cold. Great customer service here! Jesse worked hard to get me into the vehicle I wanted. Willing to let me try out a few different vehicles in the cold. More
by Calebclev09
November 20, 2018
Excellent Great customer service from moment walked through the door. Went above and beyond. Will only recommended this dealership.Best car purchasing I've ever Great customer service from moment walked through the door. Went above and beyond. Will only recommended this dealership.Best car purchasing I've ever had More
by Ken
November 17, 2018
The dealership is awesome!! I have given this dealership an excellent rating because their sales team is great. They have a welcoming environment and will complete a deal with yo I have given this dealership an excellent rating because their sales team is great. They have a welcoming environment and will complete a deal with you that meets your specific needs for the purchase of reliable and well made automobiles. Jacob is the salesman I dealt with to purchase my new 2018 mirage. He was friendly knowledgeable and very attentive to me during the entire process. You must get your new car from Jeremey Franklin and ask for Jacob Pillman salesman More
by newcar.gloria1234
November 16, 2018
Excellent salesman It was an excellent experience. My salesman, Kenneth Anonye. He was very helpful, honest and an expert in the knowledge of his field. He worked hard t It was an excellent experience. My salesman, Kenneth Anonye. He was very helpful, honest and an expert in the knowledge of his field. He worked hard to get my deal approved even when there seemed to be little hope of accommodation of my expectations as well situation. More
by Kbenbow06
Employees Worked With
November 16, 2018
Awesome!!!!They are great ❤ Everyone was Awesome!!!! It was a BEAUTIFUL experience ?. I have never seen a place where everyone was so nice, I would do it all again!!! Everyone was Awesome!!!! It was a BEAUTIFUL experience ?. I have never seen a place where everyone was so nice, I would do it all again!!! More
by E Walker 43
November 07, 2018
Avoid the service deparment Please don't take your car here for repairs. From the service manager to the GM... avoid this dealership. Poor communication, almost a month late Please don't take your car here for repairs. From the service manager to the GM... avoid this dealership. Poor communication, almost a month late, rude, and my car isn't fixed.... it's worse! More
by 2005 Evo RS
Employees Worked With
Hector Espinosa and Jim Honeycutt
November 04, 2018
My experience was wonderful staff was friendly and helpful I had a wonderful day with the staff they’re all wonderful and friendly service was great everyone was courteous and helpful very pleasant would recom I had a wonderful day with the staff they’re all wonderful and friendly service was great everyone was courteous and helpful very pleasant would recommend to family and friends as place to shop for a car More
by Bigdog123
October 27, 2018
Carefree Wow! Thank you so much Jeremy Franklin Mitsubishi. After much stress about getting a new car before I quickly became stress free and left with a great Wow! Thank you so much Jeremy Franklin Mitsubishi. After much stress about getting a new car before I quickly became stress free and left with a great affordable car. I had the privilege of working with Jesse Hardin Jr. What a classy gentleman and super cool!! I feel like I made a new friend. I highly recommend Jeremy Franklin for your new car needs! More
by Cargirl
October 12, 2018
Happy Customer Sales Rep Stacey comes highly recommended! He understand my goals and I felt his customer service was genuine! I really appreciate the the Jeremy Fran Sales Rep Stacey comes highly recommended! He understand my goals and I felt his customer service was genuine! I really appreciate the the Jeremy Franklin Dealership More
by TMJfranklin
Employees Worked With
Stacey S
