Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,409 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,409 reviews
March 15, 2017
Excellent. Service couldn't B more helpful & accomdating The dealer always assists me & solves the problems. The general man (I think Mike) is so nice & helpful. This dealership service makes seriously con The dealer always assists me & solves the problems. The general man (I think Mike) is so nice & helpful. This dealership service makes seriously consider buying another Mitsubishi. More
by Rbcmusgrave
Employees Worked With
Mike, Tyrone Franklin
March 13, 2017
Oil Change I get my Outlander serviced at the dealership because it is easier for them to keep records than me. They send me coupons from time to time to make th I get my Outlander serviced at the dealership because it is easier for them to keep records than me. They send me coupons from time to time to make the cost competitive. The waiting room is comfortable. The service people are informative and nice. More
by ok2ask
Employees Worked With
cannot remember
March 11, 2017
The Sheik Experience Sheik was very professional and courteous. He help closed the deal that has pushed me further to my personal goal. I would recommend him to any and ev Sheik was very professional and courteous. He help closed the deal that has pushed me further to my personal goal. I would recommend him to any and everyone! More
by ShoeShoe
Employees Worked With
Sheik Obaya
March 01, 2017
Great, Professional, and Courteous During my wife and I visit to Jeremy Franklin Mitsubishi, we experienced some of the best if not the best customer service and hospitality available. During my wife and I visit to Jeremy Franklin Mitsubishi, we experienced some of the best if not the best customer service and hospitality available. Not only did Brandon Brown display and provide great customer service, his expertise and professionalism was 5 star and grade A. I would recommend his services and this dealership to anyone. More
by DWalk12
February 27, 2017
Sam is the best!!! Amazing customer service. Easy and pleasant experience. Would highly recommend. I came in not having any idea of what I wanted and Sam was very helpfu Amazing customer service. Easy and pleasant experience. Would highly recommend. I came in not having any idea of what I wanted and Sam was very helpful. More
by Ashleykelsey
Employees Worked With
February 27, 2017
New car Sam was very courteous and upfront! Mr. Spikes made everything simple and easy to understand. Mr. Spikes sold me a car that fits my current needs and Sam was very courteous and upfront! Mr. Spikes made everything simple and easy to understand. Mr. Spikes sold me a car that fits my current needs and wants! I would highly recommend him to family and friends. Thank you, Sam Spikes I More
by Mr.Tincel
Employees Worked With
February 24, 2017
My Excellent Car Buying Experience Best car buying experience ever. Brandon was very friendly, curteous, professional and laid back. He was not pushy at all and answered all of my quest Best car buying experience ever. Brandon was very friendly, curteous, professional and laid back. He was not pushy at all and answered all of my questions and concerns. More
by Marjorie Williams
February 23, 2017
Fantastic I would recommend Jeremy Franklin to friends and family. Service was fast, simple and hassle free. The salesman Jesse was down to earth, knowledgeable I would recommend Jeremy Franklin to friends and family. Service was fast, simple and hassle free. The salesman Jesse was down to earth, knowledgeable and friendly. I loved the service. More
by Jane Doe
Employees Worked With
February 22, 2017
my experience was great every thing they promise I've receiv I'm very pleased thanks a lot I love my new BMW everyone was nice and friendly tj Clark my sales guy was awesome he got me the best deal and he kept h I'm very pleased thanks a lot I love my new BMW everyone was nice and friendly tj Clark my sales guy was awesome he got me the best deal and he kept his promise thanks guys More
by rocab
Employees Worked With
tj clark
February 20, 2017
worth the drive While I had a very positive experience with the sales staff, that happened only once (as in I've only purchased on car). My ongoing positive experien While I had a very positive experience with the sales staff, that happened only once (as in I've only purchased on car). My ongoing positive experience with the Service Center is another story. Jim and his entire staff are spot on, ensuring my satisfaction each and every time I visit. More
by Mike DAHLOR
Employees Worked With
Jim Honeycut
