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Jeremy Franklin Mitsubishi of Kansas City
Kansas City, MO
1,644 Reviews
Jeremy Franklin Mitsubishi, serving Kansas City, Independence, Lee's Summit, Olathe and Overland Park, is proud to be an automotive leader in our community. Jeremy Franklin Mitsubishi is committed to you, our customers, offering the widest selection of automobiles with the greatest ease of purchase.
Jeremy Franklin has worked in the auto industry for more than a quarter of a century. While working his first job in sales in his family's car business, Jeremy was driven by an entrepreneurial spirit and struck out on his own at the age of 23 and started his own dealership.
Jeremy Franklin states, "I founded my dealership on fundamental America values of integrity, fairness and excellent customer service. I pride myself on differentiating our business from all other dealerships in the Kansas City area. At our dealership, we rely on allegiance to those fundament principles, as well as devotion to our valued customers to sustain our reputation in the communities we serve."
Jeremy Franklin Mitsubishi recognizes that along with housing, education, health care and nutrition, transportation is among the most significant factors in the family budget.
Jeremy Franklin states, "I want every customer to feel like his or her vehicle transaction was handled professionally, fairly, and respectfully. I will take personal responsibility for the customer's experience. If ever, any customer feels there is something wrong with an offer we've made, a car we've sold, or the service we've provided, I ask that customer to please contact me directly and I will personally make it right."
Jeremy Franklin can be contacted directly and confidentially by sending an e-mail to jfranklin@jeremyfranklin.com or by calling: 888.319.1505.
At Jeremy Franklin Mitsubishi we pledge to operate this business in accordance with the highest standards of ethical conduct.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:30 AM - 3:00 PM
Sunday Closed
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Showing 1,644 reviews
May 05, 2017
Very friendly Staff was very friendly and knowledgeable. They were helpful and patient. There was a bit of persistency but I felt they have your best interest at he Staff was very friendly and knowledgeable. They were helpful and patient. There was a bit of persistency but I felt they have your best interest at heart. More
by Vero816
Employees Worked With
May 02, 2017
Car experience! TJ Clark is great to work with!! Everyone at the dealership is very friendly and helpful. I have referred many friends!! I was so happy to get a new c TJ Clark is great to work with!! Everyone at the dealership is very friendly and helpful. I have referred many friends!! I was so happy to get a new car today! TJ !! More
by Safer2016
Employees Worked With
TJ Clark
April 28, 2017
Excellent!!! I had an excellent experience. My credit score sucks but my salesman really worked to get me what I wanted at a price best for me!!!!!;) I had an excellent experience. My credit score sucks but my salesman really worked to get me what I wanted at a price best for me!!!!!;) More
by Lovelyms.thompson
April 27, 2017
Really Fast and good! 99.7 I would Recommend them to others just cause Everytime I come and get a Oil Change the Price always stay the same.. Normally they would tell you 4 99.7 I would Recommend them to others just cause Everytime I come and get a Oil Change the Price always stay the same.. Normally they would tell you 45 mins - to an Hour but would Really Take 20 mins no less then that. They are Really Friendly and genuinely People. And also Quick with they Work!! More
by CWilliams
Employees Worked With
Ryan Leslie/1598*W*
April 24, 2017
treated with respect I was treated very respectfully by Brandon, Joseph and Joshua and recommend this dealership. They got me in and out in a timely manner. Great place. I was treated very respectfully by Brandon, Joseph and Joshua and recommend this dealership. They got me in and out in a timely manner. Great place. More
by dianekc
April 22, 2017
My experience Jesse was very friendly and knowledgeable of what i came in for and that i didn't want to leave without a car. Process is long but worth the wait. Jes Jesse was very friendly and knowledgeable of what i came in for and that i didn't want to leave without a car. Process is long but worth the wait. Jesse was able to get me a car and he worked really hard to make it happen.... More
by Delmetra
April 19, 2017
Service Department Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued Belt/water pump replacement - received outstanding service from Service Advisor/Manager, explained the process thoroughly, made me feel like a valued customer, finished on time, would definitely return for additional services More
by Satisfied Customer
Employees Worked With
Michael Petrysh
April 19, 2017
Great service Great service, great staff, definitely will re Went in to get my first free service today with Jason Schnell. Wasn't even there an hour. Comfortable waiting room made friends with everyone in th Went in to get my first free service today with Jason Schnell. Wasn't even there an hour. Comfortable waiting room made friends with everyone in there and we all had great conversations about our new Mitsubishi cars . Great service, good staff, definitely will return. I have purchased two vehicles from the dealership I have told many friends about the great sales and service and everywhere I go I get compliments on my Mitsubishi outlander sport I absolutely love it ! More
by Another satisfied customer
Employees Worked With
Jason Schnell
April 18, 2017
Outstanding Car Buying Experience! This dealership truly exceeded my expectations. From start to finish, the car buying experience was smooth and enjoyable. Everyone from the salesper This dealership truly exceeded my expectations. From start to finish, the car buying experience was smooth and enjoyable. Everyone from the salesperson to finance to the manager himself was very professional and attentive to every need. I highly recommend Jeremy Franklin Mitsubishi! More
by JEDIPROF
April 17, 2017
Patient and thorough They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provide They were patient with listening to what I was trying to describe. Once they had the car up, they showed me the issue. Explained options and provided quote to completely fix. More
by Shar
Employees Worked With
Ryan Leslie
