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Jeremy Franklin Mitsubishi of Kansas City - Service Center

Kansas City, MO

4.5
101 Reviews
Call Service Center (816) 523-6900

101 Reviews of Jeremy Franklin Mitsubishi of Kansas City - Service Center

Sort by
May 23, 2024

Cal is the best I am very glad that he is back. He doesn’t over charge. More

by Hi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi, thank you for the high star rating! Thank you for taking the time to share your feedback with us! We're thrilled to hear that Cal provided you with exceptional service, and we're just as glad to have him back on our team. Providing fair and transparent pricing is a priority for us, and we're delighted to hear that Cal's service aligns with our commitment to customer satisfaction. We'll be sure to pass along your kind words to Cal and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Helpful
May 23, 2024

Excellent service! Friendly and very professional. Answer all my questions.Kudos kudos kudos kudos and kudos. Can’t remember the guy name in service department but he w More

by murphellephillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Hardin JR.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Murphellephillips, we're happy to hear you had such a positive experience with our team! Thank you so much for your glowing review! We're thrilled to hear that you received excellent service from our team, and we truly appreciate your kind words. Providing friendly and professional assistance, as well as addressing all your questions, is what we aim for with every customer interaction. We're glad that our service department team member left a positive impression, even if his name slipped your mind. We'll make sure to share your kudos with our entire team. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you again for choosing us!

Helpful
May 19, 2024

Brandon was a great Salesman he got the Job Done like he said he would. Thank you so much Love my new Whip! More

by AKIRAC31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Akirac31, we appreciate your positive review! Thank you so much for your wonderful review! We're thrilled to hear that Brandon provided you with exceptional service and delivered on his promises. It's fantastic to know you're loving your new ride. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new whip, and we look forward to serving you again in the future!

Helpful
May 19, 2024

Tyler was extremely pleasant and got my car serviced on time. The mechanic was thorough on the oil change and tire rotation. More

by tmperryman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Tyler
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May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Tmperryman, we appreciate your feedback! Thank you for your wonderful review! We're delighted to hear that Tyler provided pleasant and timely service and that our mechanic was thorough with your oil change and tire rotation. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again!

Helpful
May 18, 2024

Very nice experience with a fast turn around time on my oil change. Their service staff are very helpful More

by mogranttrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Mogranttrucking, thank you for sharing your positive experience! We're delighted to hear that you had a very nice visit and appreciated the fast turnaround time on your oil change. Our service staff strives to be as helpful as possible, and we're glad they met your expectations. We look forward to serving you again in the future!

Helpful
May 18, 2024

Quick easy and fast I would definitely recommend staff was friendly they got my information and I was in and out More

by Cfv1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anonye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Hi Cfv1987, thank you so much for your positive comments about Jeremy Franklin Automotive! Thank you for your fantastic review! We're thrilled to hear that you had a quick, easy, and fast experience with our friendly staff. Your recommendation is greatly appreciated. If you need anything in the future, don't hesitate to reach out. We're here to help!

Helpful
May 18, 2024

The agent in the service center was courteous and knowledgeable. I will return for service in the future. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The Fella At the Computer in the Service Center
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May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Anonymous, we're happy to hear you had such a positive experience with our team! Thank you for your positive review! We're glad to hear that our service center agent was courteous and knowledgeable. Your trust in our service means a lot to us, and we look forward to assisting you again in the future.

Helpful
May 18, 2024

Excellent service top to bottom. Smoothest vehicle transaction I’ve ever experienced. 10 out of 10! More

by JimmyZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jimmyz, your wonderful feedback and rating mean a lot to us. Thank you so much for your fantastic review! We're thrilled to hear that you had an excellent experience and that your vehicle transaction went smoothly. A 10 out of 10 is what we aim for! If you need any further assistance, we're here for you.

Helpful
May 06, 2024

Very good customer service. They worked with me to get me driving a great SUV. More

by WILLIAMHUNT30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deon Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin M
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Helpful
May 06, 2024

Jeremy Franklin does an excellent job with service and take time to do it right More

by Jesuswept7777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Jeremy Franklin Mitsubishi of Kansas City responded

Jesuswept7777, we appreciate your positive review! Thank you for your feedback! We're thrilled to hear that Jeremy Franklin has provided excellent service and takes the time to ensure everything is done right. Customer satisfaction is our top priority, and we're glad to have team members like Jeremy who go above and beyond to deliver outstanding service. We'll be sure to pass along your kind words to Jeremy and the rest of our team. If you need anything else, feel free to reach out.

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