Jerry Ulm Chrysler Dodge Jeep Ram

Great experience This was a great buying experience. The team is friendly and knowledgeable. Loved doing business with such a great bunch of folks!! Keep up the good This was a great buying experience. The team is friendly and knowledgeable. Loved doing business with such a great bunch of folks!! Keep up the good work! More

Worth the trip. I drove from Gainesville FL down to this dealership. Didn't disappoint. Overall pleasant experience. Mike shuman is about as friendly and understand I drove from Gainesville FL down to this dealership. Didn't disappoint. Overall pleasant experience. Mike shuman is about as friendly and understanding as they come. He even adhered to a deadline that I had. Literally took me 1hr to get the car I wanted. More

Outstanding!!! Very friendly courteous staff. Jerry Clarke was awesome and got us a deal we could NOT refuse!!! Everyone we talked with was very pleasant. No pressur Very friendly courteous staff. Jerry Clarke was awesome and got us a deal we could NOT refuse!!! Everyone we talked with was very pleasant. No pressure or games! I would definitely recommend stopping by this dealership. We live just over an hour away and it was worth the drive! Thanks again to everyone at Jerry Ulm Dodge. Happy driving!!! More

Patience It was a long sale but everyone ended up happy. My salesman was awesome and worked really hard. He also knocked some sense into me with regard to whic It was a long sale but everyone ended up happy. My salesman was awesome and worked really hard. He also knocked some sense into me with regard to which car to finally choose. More

Good overall Staff friendly, accommodating on price, love our Jeep. Was given the impression it came with a warrenty when we bought it and then found out during si Staff friendly, accommodating on price, love our Jeep. Was given the impression it came with a warrenty when we bought it and then found out during signing in finance it's not an actual warrenty but more so an eligibility for lifetime engine and drivetrain coverage. More

Very Friendly Everyone was super friendly. Got my appointment arranged with Jacob who was very nice over the phone and then dealt with D (Demontric) in person. Over Everyone was super friendly. Got my appointment arranged with Jacob who was very nice over the phone and then dealt with D (Demontric) in person. Overall, very happy. More

Happy with my visit. I came in today with my girlfriend who’s been looking for a car and we worked with Demontric. He was able to make an appointment for us and get us in I came in today with my girlfriend who’s been looking for a car and we worked with Demontric. He was able to make an appointment for us and get us in same day. He showed us our car we were looking at and gave us the CarFax on it. Made us feel very comfortable, gave us good hospitality. Definitely recommend going to him if you plan on going to Jerry Ulm! More

Our first Jeep experience The team of Jordi Prat ,Danny and Billy Daher made our first Jeep experience enjoyable . No pressure , very informative , no games , very personable The team of Jordi Prat ,Danny and Billy Daher made our first Jeep experience enjoyable . No pressure , very informative , no games , very personable . Made my wife and I feel very welcome and comfortable from before the sale to follow up with questions. Thanks guys !! More

Excellent service top to bottom. Appreciated all the follow ups with Adam over the past 3 to 4 weeks. The test drive and sales from Demetric and the financing presentation by Roberto. Appreciated all the follow ups with Adam over the past 3 to 4 weeks. The test drive and sales from Demetric and the financing presentation by Roberto. The service people were very friendly and effecient too. More

Dan (salesman) was very helpful but Jorge (manager) was not Dan was great helping find what I wanted (Toyota 4Runner). Everything seemed to be going smoothly until the deal was closed. The vehicle didn’t have a Dan was great helping find what I wanted (Toyota 4Runner). Everything seemed to be going smoothly until the deal was closed. The vehicle didn’t have a second key so Dan said he would reach out to the customer who traded in the vehicle. That answer was satisfactory for me. As my wife and I were leaving the dealership, we noticed that the floor mats did not match the vehicle (color) and more noticeably would not clasp to the floor of the vehicle. These were obviously the wrong mats. Dan said he would speak to Jorge about ordering mats since they did not fit the vehicle as we were leaving the dealership. I gave your dealership the benefit of the doubt since I had a pretty good experience up to this point. I told family and friends about actually how easy it was to make what we though was a good deal. Yesterday as a follow-up from Dan about the keys and the mats, he informed me Jorge would not purchase new mats for the vehicle as ‘we received such a great deal’. I called Jorge at his office to discuss this matter and left him a voicemail yesterday around 2pm. He did not return my call as of this writing. I believe it to be #1: unprofessional to not return my call at least to discuss the floor mats, and #2: after researching online at mats, they cost around $100 for the car. Ultimately, I feel it’s unprofessional to not make what you sell ‘right’, and even less professional to at least call me back to discuss it. At this point, I will not be a repeat customer at your dealership, and will rescind my recommendation of your dealership to my family and friends. More