Jerry Ulm Chrysler Dodge Jeep Ram

Buying a 2019 Cherokee Jeep. Nate, the Internet Guy, was the best. Great customer service skills, great follow up, and very knowledgeable. Could not have of asked for any better Nate, the Internet Guy, was the best. Great customer service skills, great follow up, and very knowledgeable. Could not have of asked for any better service. The dealership was very professional. No pressure. They listened to what I needed, and produced beyond expectations. I am really pleased with the service that I received. Thank you Nate & Jason. More

Great Customer Service. Thank you Wade, Rochelle, and Kimo for a great deal and straight forward pricing. Execellent experience. I’ve been looking to establish with a dealers Thank you Wade, Rochelle, and Kimo for a great deal and straight forward pricing. Execellent experience. I’ve been looking to establish with a dealership that wants my business. It has taken Eight years to find one. Will be back I. 2 1/2 yrs when my lease runs out. Thank you! More

veterans I brought my car in because I had the check engine light on, they came back and said it was my radiator that was bad. I just had my radiator replaced I brought my car in because I had the check engine light on, they came back and said it was my radiator that was bad. I just had my radiator replaced two years prior at the same dealership. The service person named Bill stated that it was no longer under warranty and that the manufacturer will not replace it because my car was over a hundred thousand miles. He then stated that it could possibly be a defect with my radiator, so thinking that, you'd believe that the dealership would replace it or have the manufacturer replace it at no cost to me. When I brought it up again about him stating that it was a defect he stated that he apologized for saying that word that it was a mistake. I called and spoke to the service manager Antonio and he stated that there was nothing they could do that I was two months outside of my warranty for my radiator and that he could give me 10% off parts and labor. I then ask if I could use my military discount with it and he said no, one or the other. My wife had called corporate to complain and when the service director Adam called her back he stated to her that the total price was $740 and that he would give us $75 off plus 10% and would mail us $100 check. When we went to pick up my car to pay the bill was $721 which did not show that $75 off plus 10% was taken off. When we asked about it he stated that he told my wife the total bill with $790 and after everything was taken off discount wise the total was $721. He stated that he had to take off money on backend which we would not see because it was coded differently on their end. This isn't at all what we were told over the phone and when confronting Adam in regards to the total price with discounts he insisted that he never told my wife that the total price was $740 and then from that price he would take off $75 plus 10% and mail us a $100 check. I am completely dissatisfied with a service that I was given and if this is the way that this dealership treats their veterans or anyone in that matter then they do not deserve anyone service and I will not be bringing my car back there for any more services. More

go Rubicon Very good experience buying a Jeep. Ryan was good to work with very knowledgeable. He helped us find the right one. Got a great deal on a great Rubi Very good experience buying a Jeep. Ryan was good to work with very knowledgeable. He helped us find the right one. Got a great deal on a great Rubicon JL. More

From start to finish- experience was GREAT! I searched and searched for the right Jeep Wrangler and found it at Jerry Ulm! A goof friend recommended Jerry Ulm since he purchased a Jeep Wrangler I searched and searched for the right Jeep Wrangler and found it at Jerry Ulm! A goof friend recommended Jerry Ulm since he purchased a Jeep Wrangler form them a few years ago and had a great experience. From the moment I stepped on the lot and was greeted by the Salesman- Goldie Davenport, everything went very smoothly. Goldie listened to what I was looking for and took me to the vehicles that matched my needs. Goldie was able to explain all the answers to my questions about the vehicles and took me for a drive in the Jeep I ultimately purchased. Since I live in Orlando, I had to correspond the final details of the sale from a far, but each communication I sent was answered quickly and clearly. I asked for a couple of upgrades and discounts, which they were able to accommodate them all. Goldie had my new Jeep all ready to go, on the day I was to pick up and purchase the vehicle. All along, Goldie and the General Sales manager and finance guys were all very kind, personable, professional and knowledgeable. I would highly recommend purchasing a vehicle from this dealership! More

Great service My experience with Nate was excellent. He is knowledgeable, quick to respond and most importantly not pushy. He was able to locate the exact Jeep I wa My experience with Nate was excellent. He is knowledgeable, quick to respond and most importantly not pushy. He was able to locate the exact Jeep I wanted and had it ready for me in a day. I have 2 Jeep dealers closer to where I live and one of them I purchased my previous 2 Jeeps, but i chose to buy my new Jeep at Jerry Ulm because of the excellent service. More

Mr Mike made our shopping experience super smooth.Thank you Awesome experience at Jerry Ulm with Mr Mike .Fantastic salesman.Thank you Mr Mike and all the Jerry Ulm family.Thank you guys!!!! Highly recommended Awesome experience at Jerry Ulm with Mr Mike .Fantastic salesman.Thank you Mr Mike and all the Jerry Ulm family.Thank you guys!!!! Highly recommended More

Great experience awesome Team. Terry definitely gets 5 STARS Terry and the Management Team insured all my needs for the vehicle for my family were met. Future business is a must. #TeamJerryUlm. Thank You Terry and the Management Team insured all my needs for the vehicle for my family were met. Future business is a must. #TeamJerryUlm. Thank You More

Good People Excellent service working with Nick! Thank you. I will recommend Jerry Ulm Chrysler Dodge Jeep Ram to my friends and family , my Jeep Cherokee is the Excellent service working with Nick! Thank you. I will recommend Jerry Ulm Chrysler Dodge Jeep Ram to my friends and family , my Jeep Cherokee is the Boom! More

Highly recommend Ryan! Ryan did a perfect job, we had in mind certain things we needed and he did a great job at finding the Jeep that was in our price range with everything Ryan did a perfect job, we had in mind certain things we needed and he did a great job at finding the Jeep that was in our price range with everything we need! He was very professional and friendly. More