Jerry Ulm Chrysler Dodge Jeep Ram

Great service Very friendly. Price was right. Even helped get lower interest financing. Like all used cars there were issues we wanted fixed and they did them all. Very friendly. Price was right. Even helped get lower interest financing. Like all used cars there were issues we wanted fixed and they did them all. More

Excellent service, so happy!!! I love this place! Super friendly staff, welcoming environment, and super helpful. They listened to what I was looking for and helped me find exactly I love this place! Super friendly staff, welcoming environment, and super helpful. They listened to what I was looking for and helped me find exactly what I wanted right away. Very professional and I was so thrilled to see how much they cared about my wants and needs/concerns. Will definitely recommend all my friends to come here!! So happy with my purchase and the kindness I received! More

Good feeling that I was among freinds Everything was done like pros and like people want to be treated no run around and they did have what I needed so they gat me form other leader what I Everything was done like pros and like people want to be treated no run around and they did have what I needed so they gat me form other leader what I was looking for so very happy. More

Oil change Stop by yesterday to get a oil change. I didn’t have a appointment and just got news I had to go outta town and needed it done. They were very helpful Stop by yesterday to get a oil change. I didn’t have a appointment and just got news I had to go outta town and needed it done. They were very helpful basically got me right in and out ASAP. Very happy with all the service from everyone at Jerry Ulm Doge Jeep Ram! More

Great! we were interested in a new Ram 1500. We found an ad online for a truck we liked. We spoke to Jeff, who asked questions on what we wanted and what our we were interested in a new Ram 1500. We found an ad online for a truck we liked. We spoke to Jeff, who asked questions on what we wanted and what our price point was. When we showed up to the dealer, he already had a model waiting for us for our review, took us to the other lot to look at more models/colors while explaining the rebates and price points available for each one. Once we chose the model we wanted, he ran the numbers and got it as close as he could to our budget. Albert was great in finance. He explained all the warranties available and which ones made sense for us and the use of our truck. More

Long story short, they are awesome. Service: As the owner of a Lifetime Bumper-to-bumper warranty, I consider myself an extremely smart consumer. However, I’ve still had my disputes with Service: As the owner of a Lifetime Bumper-to-bumper warranty, I consider myself an extremely smart consumer. However, I’ve still had my disputes with Chrysler and technicalities with this warranty. Basically, every dealer we have worked with on our aging (2010 111k mile) T&C minivan has eventually given up on pushing Chrysler to repair things. Things that with the lifetime warranty I don’t necessarily “have to” fix (oil leaks, coolant issues etc. ) but I believe in preventative maintenance regardless of if I have to pay for future repairs, so when issues arise I want them fixed. Jerry Ulm service has been hands down the best service department yet. First I had Brian who is awesome, then Tracy (who is the best of all of them, no offense dudes). They pushed Chrysler on so many occasions for us, and during the period we were out of a van for repairs, they took care of much of our transportation expenses. I cannot explain without boring everyone how awesome their service department was on many issues. Never once have they allowed me any expenses out of warranty, and they are always up front if there are additional non-covered items. Their techs would not let us leave with an unsafe or unreliable vehicle, and Angelo the service manager even went as far as to cover some of my expenses due to Chrysler inspector delays. A true stand-up guy. Sales: While I didn’t seek out Jerry Ulm because of a referral, I actually found them while shopping for a vehicle online. Then found through my first free oil change service that these folks were pretty awesome. I emailed the dealership when I found a truck I wanted and got much more than expected for the trade-in on my Jeep. I was worried about this as it was only a couple years old and I didn’t want to get taken on the trade in. The price on the truck was almost $8k less than anywhere in the southeast. There was zero pressure for me to finance or buy extras and they were upfront on all the fees. Actually, I took a check home at the end of the day. I did work with the finance department for the new warranty and they were extremely friendly. Sometimes when I’m there getting a service I walk around the lot. The salespeople are more friendly than anything and don’t hound you to buy from them. They just like talking cars and will give you a card at most if you have future needs. Atmosphere: Everyone at the dealership is super friendly and, granted I’m somewhat a regular now, they greet everyone with a lot of respect. They have a nice waiting area and always free bottled water/coffee. Maybe this is the way dealerships should be, but I’ve dealt with the worst I swear and they are above an beyond. I drive an hour or so to get there so that should tell you something. Anyway, my experiences have been great and I would consider giving them my money if and when I buy a new vehicle or get them serviced. I rarely write reviews, but they deserve a good one for all the times they have gone above and beyond for us. Thank you Jerry Ulm Dodge. More

Great experience Fast and friendly service, kept me updated through entire process. Would highly recommended this dealer I drove 25 miles to use them and have no regre Fast and friendly service, kept me updated through entire process. Would highly recommended this dealer I drove 25 miles to use them and have no regrets. More

1996 Dodge 3500 with bad fuel shutoff solinoid Thank you for the professional way you have provide service on my old truck. You all are great! The diesel Technicians were very helpful explaining Thank you for the professional way you have provide service on my old truck. You all are great! The diesel Technicians were very helpful explaining my trucks issues and fixes More

Awesome service department Everyone was absolutely wonderful (especially Brian) and they took great care of my daughter's jeep and got it back on the road quickly and efficient Everyone was absolutely wonderful (especially Brian) and they took great care of my daughter's jeep and got it back on the road quickly and efficiently. More

Air suspension issue Alex and the tech were great in resolving the issue with my air suspension and keeping me in the loop with the process the entire time. Alex even went Alex and the tech were great in resolving the issue with my air suspension and keeping me in the loop with the process the entire time. Alex even went above and beyond to follow up with me so I knew the status of my vehicle on his days off from work. More