Jerry Ulm Chrysler Dodge Jeep Ram - Service Center

Azam is the man. We bought vehicles from him at his previous employer. By chance we saw him at JU and were pleasantly surprised. We came in for an oil change and ended up leaving with 2 new cars. If Az previous employer. By chance we saw him at JU and were pleasantly surprised. We came in for an oil change and ended up leaving with 2 new cars. If Azam wasn't at JU we wouldn't have bought them. More

I have bought from this dealership in the past and was well pleased. Came in this time from an internet ad and found exactly what I was looking at plus pricing. The new building is beautiful, I had a hot well pleased. Came in this time from an internet ad and found exactly what I was looking at plus pricing. The new building is beautiful, I had a hot dog at their in house cafe. I was impressed how automated the process was. I walked out with a zip drive instead of a folder full of oaoerwork. More

service excellent Eli is the best man he help all time and everyday in my car Jeep cherooke 2014 Thank so much, you is the best service. Eli is the best man he help all time and everyday in my car Jeep cherooke 2014 Thank so much, you is the best service. More

I was having some issues with my Jeep Sahara and it was misdiagnosed at a different Jeep dealership, brought it to Jerry Ulm and they correctly diagnosed it and fixed it! Manny helped me and has excellent misdiagnosed at a different Jeep dealership, brought it to Jerry Ulm and they correctly diagnosed it and fixed it! Manny helped me and has excellent customer service! I definitely recommend coming to Jerry Ulm!!! Very happy! More

Great dealership. Large inventory, knowledgeable staff and easy to work with. They are a step above the other dealerships I Visited. I highly recommend them. and easy to work with. They are a step above the other dealerships I Visited. I highly recommend them. More

Service and sales Jennifer is great. She goes the extra mile to make it right. Jordi was really great to work with to get the car I wanted. Jennifer is great. She goes the extra mile to make it right. Jordi was really great to work with to get the car I wanted. More

Customer treatment The complete staff is very courteous and professional. It is a pleasure interacting with staff. From service that eventually turned into sales, made The complete staff is very courteous and professional. It is a pleasure interacting with staff. From service that eventually turned into sales, made the visit pleasurable. More

Great experience!! Sales team, management and finance where all very helpful. Team was able to answer questions when asked and were willing to show several options to ge Sales team, management and finance where all very helpful. Team was able to answer questions when asked and were willing to show several options to get you into the right vehicle. More

Greatest service department! I use Jerry Ulm service department for all my service on my Dodge Dakota. I have been going there for several years and they are always quick, fair pr I use Jerry Ulm service department for all my service on my Dodge Dakota. I have been going there for several years and they are always quick, fair price and take great care of my truck. Jen in service is fantastic! She always has my back and I trust her to do the right thing with my vehicle. I love this dealership! I have never said that before about any dealership. Thanks for being fair and having excellent service! More

New vehicle breakdown We were very disappointed to have a brand new vehicle break down within 24 hours especially when we were on our way out of town for our 20th annivers We were very disappointed to have a brand new vehicle break down within 24 hours especially when we were on our way out of town for our 20th anniversary vacation. The service department did what they could but had no warranty techs available on a Sunday when the service department was open so we had to delay our vacation a day so we could get it diagnosed and then be provided a rental. Surprised that a thermostat for this vehicle was not available anywhere in Tampa. Seems like something that should be in stock. Our advisor, Jen, was great through the process but we lost a day of vacation and the price of the cabin for a day and would’ve liked some offer to reimburse us for it from the dealership. It’s a brand new vehicle and this should’ve never happened. Appreciate Jen’s commitment to customer service, keeping us up to date on the issue, and James had to work to approve our rental to cover us for our vacation. More