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Jerry's Chevrolet

Baltimore, MD

4.6
375 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 375 reviews

January 05, 2024

I cannot say anything negative about my experience with my service advisor Brennan. I ended up spending more than I was prepared to but at the same time I was “advised” not forced. I got everything the veh More

by shadowpkingsley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Jerry's Chevrolet responded

Thank you for providing a wonderful review of your experience with Brennan and the service provided for you and your vehicle!

January 01, 2024

I recommend anyone looking for a Chevy vehicle to visit Jerry's for the best serviced and price. More

by steveprov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Webb Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Jerry's Chevrolet responded

Thank you for reviewing Jerry's so positively! We look forward to seeing you on your next visit!

December 20, 2023

Lauren was terrific and always makes me feel appreciated and valued as a client. Outstanding! More

by Gregschevy20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Dec 20, 2023 -

Jerry's Chevrolet responded

We appreciate your review and your business!

December 18, 2023

The advisor was very knowledgeable about all aspects of my required maintenance today. Additionally I was able to use GM rewards to cover my costs. More

by madmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Passio
Dec 20, 2023 -

Jerry's Chevrolet responded

Thank you for your review!

December 18, 2023

Greeted me promptly, diagnosed problems within couple of hours, and discussed alternatives amid busy time. More

by williamruh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Jerry's Chevrolet responded

Thank you for your business!

December 12, 2023

Estimates take to long, dropped my truck off at 10am, had to call 6hrs later to get an update, picked my truck up the next day and was charged an additional $35 for no apparent reason, also my passenger door More

by Ajacks20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your experience, if you would like to discuss further please contact jhenry@jerryschevrolet.com

December 11, 2023

My Service Manager, Lauren was great. Knowledgeable, friendly and a pleasant personality. I’m happy to have worked with her More

by awinn417
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren
Jan 19, 2024 -

Jerry's Chevrolet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Hi, thanks for taking the time to leave a review.

December 04, 2023

Very good customer service. Brennan Stewart was very polite,attentive and professional.Upon arriving I was embraced with warm welcoming.Very nice people More

by Willhardy2821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your service experience at our dealership!

December 03, 2023

Very good service. Addressed issues to be repaired. Finished on time as promised. Everyone friendly. More

by Sjrbus635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Forwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your review!

November 28, 2023

Lauren very good customer service she took care of me and my vehicle I trusted her with my service More

by andreahallpro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
Dec 01, 2023 -

Jerry's Chevrolet responded

Thank you for sharing your service experience, we appreciate your business!