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Jerry's Chevrolet

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.7
510 Reviews
Welcome to Jerry's Chevrolet! We're your local Baltimore dealership offering new Chevy & used car sales, service, new car leases, Chevrolet parts and tires, as well as auto financing. Our mission is to offer an unparalleled dealership experience by practicing an unwavering commitment , to our customers, community, each other and our products. We're located near Essex, Parkville and Towson area. Get directions to our dealership at 1940 E Joppa Road Baltimore, MD 21234, give us a call at (443) 219-3825, or send us an email.
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1940 E. Joppa Rd.

Baltimore, MD

21234

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Showing 510 reviews

August 27, 2022

Brandon was very knowledgeable and respectful. On time for my appointment and car is running fine. More

by sssttff@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant
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Aug 29, 2022 -

Jerry's Chevrolet responded

Thank you for leaving kind words about our staff! We appreciate you for choosing Jerry's for servicing your vehicle!

August 15, 2022

Placed in the service queue for an oil change and then overlooked. After 40 minutes returned to service desk. I asked the service rep to check the tire pressure since the TPM was reading slightly low pres More

by Nothappycamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob
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Aug 16, 2022 -

Jerry's Chevrolet responded

I’m sorry to see your visit warranted this review. Please email our service manager Wendy Hawkins at whawkins@jerrysautogroup.com if you would like to discuss your experience further. We will also bring this to the attention of the management team.

July 30, 2022

Excellent services always. I have been a customer for 14 years and have been impressed with the services and the way Jerry's treat their customers. More

by Davida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adula Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phyllis K.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Fulton, Dave Reidt, Mike Knight, Stephen Prentice, Brennan Stewart, April Jones
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Jul 31, 2022 -

Jerry's Chevrolet responded

It’s our pleasure to serve you. Thank you for choosing Jerry’s and continuing your loyalty with us!

July 25, 2022

Wonderful customer service. . Thanks Heather Lynn you made my visit run smoothly.. Your customer service was awesome 🤩 More

by Shakia35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Lynn
Report | Print
Jul 25, 2022 -

Jerry's Chevrolet responded

Thank you for this great review and a 5-star rating for Heather and our Jerry's Chevrolet Service Team!

July 21, 2022

VERY RARE TO COME ACROSS SUCH AN OUTSTANDING EMPLOYEE WHO CAME TO MY IMMEDIATE CAR PROBLEM More

by Mary DIANE KUEGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 21, 2022 -

Jerry's Chevrolet responded

We are so happy to have assisted you with your vehicle! Thank you so much for this review and 5-star rating!

July 20, 2022

I have bought several cars from Jerry’s Chevrolet. Everyone is friendly and the customer service is great. I have always taken my cars to Jerry’s for anything from a standard oil change to body work/p More

by Eva Kline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Bolden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennan Armstrong
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Jul 21, 2022 -

Jerry's Chevrolet responded

We love to hear such a great review of Brennan and our Jerry's Chevrolet Sales Team! Thank you so much for a positive review and 5-star rating!

July 15, 2022

They work very hard to make sure very thing is done right! It is a pleasure doing business with them! More

by John
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brennan Stewart
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Jul 15, 2022 -

Jerry's Chevrolet responded

Thank you for the wonderful feedback and 5 star rating John! We appreciate your business and look forward to working with you on future services!

July 13, 2022

Jerry's engages in deceptive advertising. Mailer had bold price for oil change. Additions were in small print. Maybe this legal, but unethical. More

by Pissed off customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dora Sullivan
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Jul 14, 2022 -

Jerry's Chevrolet responded

We are sorry to see that you were not provided a more desirable outcome while visiting Jerry's Chevrolet. If you'd wish to speak about your experience and how we can improve our services, you are welcome to contact our Service Manager via email at whawkins@jerrysautogroup.com.

Jul 14, 2022 -

Pissed off customer responded

Stop your deceptive Advertising and send me a check for $12, the approximate difference between your boldly advertised price and the actual charge.

July 12, 2022

Professional,prompt service experience. There is a comfortable waiting area and all employees were friendly and courteous. More

by Swy661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Prentice
Report | Print
Jul 12, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

July 11, 2022

I am happy with the customer service at this dealership so far. I've been a customer for 2 years. More

by WLDM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Wingerd
Report | Print
Jul 12, 2022 -

Jerry's Chevrolet responded

Thank you for sharing your review, we appreciate your business!

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