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Jerry's Toyota

Baltimore, MD

4.1
935 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 935 reviews

October 25, 2023

The team they keep in employment are trained by themselves to work in harmony to satisfy your demands and expectations! A++++++++ you can trust Jerry’s ability to provide you with the best deal More

by Bil l tim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Herman Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Harrow
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All on parking lots and greeters , Jimmy Son, Sydnie Kurek, Keon Lambert
Oct 26, 2023 -

Jerry's Toyota responded

Thank you for sharing your review, we appreciate your business!

October 25, 2023

I purchased my 1999 Toyota Avalon, new from Jerry’s Toyota. I have had it serviced exclusively at Jerrys without issues. I took it in today for an oil change and tire rotation appointment at 40,000 mil More

by Tom R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Jerry's Toyota responded

Thank you for sharing your service experience, we appreciate your business!

October 19, 2023

Excellent services. Job well done. I would recommend love one to go to Jerry toyota.Hope they will keep the services More

by bayedieye1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively! We look forward to seeing you on your next service visit!

October 19, 2023

I regret dealing with this people , their customers relation is very very poor , I purchased a car from them and I meet a very good guy that help me out but after I finish my 50,000 mileage I paid for More

by oluwaseunsewanu25Oluwaseun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Oct 22, 2023 -

Jerry's Toyota responded

Thank you for taking the time to provide feedback on your experience with us. We apologize the service transaction was a less than stellar one. We will provide your review to our management team for their attention. If you would like to discuss your concerns further, please email our Service Director at jmontoya@jerrysautogroup.com or call 410-661-5700.

October 17, 2023

Super fast transaction, with a hassle free financing process. All the staffs were friendly and welcoming. More

by jonasnatalie34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Lee
Oct 22, 2023 -

Jerry's Toyota responded

Thank you for providing feedback on your experience with us! Congratulations on your new vehicle!

October 15, 2023

Will Johnson was a pleasure to work with. He made the process really simple and explained everything to us. I would recommend him to anyone looking to buy a car. More

by markmagnusen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Harrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Johnson
Oct 15, 2023 -

Jerry's Toyota responded

Congratulations on your new vehicle! We appreciate your kind words on Will and the services provided during your purchasing experience. Thank you for choosing Jerry's!

October 14, 2023

Randlall was quick to help us find a small hybrid that mer all our needs. More

by Susan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray DeCastro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randall, Krista
Oct 15, 2023 -

Jerry's Toyota responded

Congratulations on your new vehicle! We appreciate your kind words on Randall and the services provided during your purchasing experience. Thank you for choosing Jerry's!

October 13, 2023

Did a great job. Didn't have an appointment but checked out my tire light situation and did an inspection on rest of vehicle as well. More

by terrysat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Jerry's Toyota responded

Thank you for providing a wonderful review on your experience with us!

October 10, 2023

Great services provided. . staffs are always helpful. They get you in and out as fast as possible More

by olusolapt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Jerry's Toyota responded

Thank you for reviewing our Jerry's staff so positively! We appreciate your kind words and look forward to seeing you on your vehicle's next visit.

October 08, 2023

So far my dealings have been handled efficiently and honestly. The staff friendly and personable. No complaints. More

by threeartsygulls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Dipietrantonio
Oct 12, 2023 -

Jerry's Toyota responded

Thank you for providing such a positive review on your experience with us. We look forward to seeing you on your vehicle's next visit!

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