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Jerry's Toyota

Baltimore, MD

4.1
936 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 936 reviews

March 08, 2025

Truly Amazing Car Buying Experience! Buying a car can be stressful, but EJ made it such a smooth and enjoyable process. From the moment I walked in, he treated me like family—not just More

by Phae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Mr. EJ did a great job getting my sister her new car! Highly recommend! Will be back to get mine soon. Thank you Mr. EJ! More

by joy_shuford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively! We look forward to having you back.

March 06, 2025

Ej was very knowledgeable and efficient when selling me my car! Great energy and beyond down to earth! More

by Erica S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Jerry's Toyota responded

We appreciate your detailed account of your visit to our sales department!

March 01, 2025

EJ was very helpful with my car purchase. He assisted in locating a vehicle with our desired features, worked with me to understand cost and financing options as well as warranties and servic More

by TRW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Jerry's Toyota responded

Thank you for providing such a wonderful review of your experience with us!

February 21, 2025

The person who answered the phone was very polite and respectful and very nice and the service provided was very good and helpful and the service writer was very nice and helpful and friendly communicati More

by Howardlwaters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Jerry's Toyota responded

We appreciate your review of our Service Department!

February 13, 2025

Sorry! I don’t know why !I pay at first service $247 I miss my amount . More

by rammalla060
Recommend Dealer
No
Employees Worked With
No words
Feb 13, 2025 -

Jerry's Toyota responded

I’m sorry to see your visit warranted this review. Please email our general manager at MattB@JerrysAutoGroup.com if you would like to discuss your experience further.

February 12, 2025

Very unhappy w the communication and do not wish an encounter w Jerry’s toyota on my worst enemy More

by U
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Jerry's Toyota responded

Thank you for taking the time to detail your experience, our service manager will be happy to discuss your visit further at jmontoya@jerrysautogroup.com.

February 12, 2025

Technician, Sunny was great as always. Very thorough but never oversells. I will keep going back. More

by jsgood340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Jerry's Toyota responded

We're happy to hear you had such a positive experience with our team! We look forward to having you back.

February 08, 2025

EJ was very professional, friendly, and helpful throughout the entirety of the buying process. He answered questions via phone to make sure we were willing to make the trip over and he helped allev More

by Mary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Harrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
EJ Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jerry's Toyota responded

Thank you for reviewing Jerry’s so positively! We are glad to hear your experience went well and EJ was able to help make your buying process go smoothly. Thank you for choosing Jerry's!

February 07, 2025

REPAIRS WERE DONE ON TIME. GREAT SYAFFF = GREAT RESULTS. ONLY CONCERN IS OUR MECHANIC DID NOT ADVISE THE COST OF THE REPAIRS COULD HAVE BEEN PAID FOR BY OUR CAR INSURANCE, WHI More

by lou.tomaschko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Standish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yolanda Daughtry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Brunson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacye Giallousis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Morton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Christopher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Sering
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Foremann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jerry's Toyota responded

We appreciate your detailed account of your visit to our service department! Your comments have been heard and will be brought to the notice of management so we can better serve you and our other customers.