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Jerry's Toyota
Baltimore, MD
957 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 957 reviews
July 13, 2022
Made past purchases at this dealership. Service and help from salesmen has not been good. Makes it seem like coming in looking for a specific vehicle is a waste of their time, especially if Service and help from salesmen has not been good. Makes it seem like coming in looking for a specific vehicle is a waste of their time, especially if the customer has questions. Will not be coming back because of past experiences. More
by deep4
Employees Worked With
July 08, 2022
Congratulations for your loss of a customer to Fitzway instead with zero haggle price as a top notch reputation. And thank you for letting me share the entire global internet less than a single second how instead with zero haggle price as a top notch reputation. And thank you for letting me share the entire global internet less than a single second how horribly I was deprived with impudent arrogance as of today for the first time impression. Beware of these crooks or you will be ripped off with 20000 USD over the MSRP. Again, STAY AWAY. More
by PR302HP
July 06, 2022
My experience was the best ever! !! Tommy Thomas was exceptional!!! From beginning to end. This was the fastest painless car purchase I have yet to inquire. Finance Manager was very i !! Tommy Thomas was exceptional!!! From beginning to end. This was the fastest painless car purchase I have yet to inquire. Finance Manager was very informative and helpful as well!! I will definitely refer a friend or two!!! You guys Rock!!!! More
by Abrownf30
Employees Worked With
Tommy Thomas, Jimmy Son
July 05, 2022
Best service center ever. Great staff, from sales to service, Jerry's has been wonderful. I highly recommend this dealership. Great staff, from sales to service, Jerry's has been wonderful. I highly recommend this dealership. More
by River
Employees Worked With
Other Employees :
Jennifer Standish, Brooke Cymek, Amanda Sering
July 02, 2022
It wasn’t what I expected, when we brought it in this morning they had to ask me if I had an appointment after several texts I received plus phone calls, then when I went to pick it up I stood there for morning they had to ask me if I had an appointment after several texts I received plus phone calls, then when I went to pick it up I stood there for a couple of minutes before any body even acknowledged me, I was pissed, then some gentleman ask me can I help you, I said yes they called me and said my car was ready, I have been standing here and no one even acknowledged me, you can call me and I will give you the whole story More
by Lorettalee9108
Employees Worked With
Jennifer Standish
July 02, 2022
Kris is so great, i like the way they handle the maintenance requirement of my car. maintenance requirement of my car. More
by Medina, Reynaldo
Employees Worked With
July 01, 2022
Bought a Toyota RAV4 from this dealership a week ago. The dealer Steven Hyde treated me very nicely, helped with price negotiation and even paid me back out of his pocket when I found a mistake in the fi The dealer Steven Hyde treated me very nicely, helped with price negotiation and even paid me back out of his pocket when I found a mistake in the final price calculation after already signing the sales contract. More
by ilyadond
Employees Worked With
Steven Hyde
June 24, 2022
What a great experience with whole dealership. They look like they really care for the people that work there and their customers They look like they really care for the people that work there and their customers More
by mrmatt1212
Employees Worked With
Other Employees :
Erick Moskos, Jon Reiner, Ed Hiken, Steven Hyde
