Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
936 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 936 reviews
March 08, 2022
My ordeal is financial. You want to pay attention first and foremost to the other goods and services part of the contract as this is where they add on extra charges. Then th You want to pay attention first and foremost to the other goods and services part of the contract as this is where they add on extra charges. Then the amount quoted as the payoff amount if you are converting a lease contract isn’t what they payoff. They act like they are being helpful but they are just out to make a quick buck. I was supposed to get 45 day grace period which looks like won’t happen as they already kept the last payment from the lease. More
by Grace
Employees Worked With
March 03, 2022
I had a major service problem and it was taken care of right away..Thankfully.. Skylar, service department associate, explained everything to me as to what was needed to fix problem and kept me up to date right away..Thankfully.. Skylar, service department associate, explained everything to me as to what was needed to fix problem and kept me up to date with everything. She was fantastic and I think a super addition to the service department. 100 stars for Skylar… More
by dingbat
Employees Worked With
Skylar Dipietrantonio
March 03, 2022
Yong He is the dealer that sold me my vehicle, he was so nice and pleasant and the entire process so great. I would recommend him and Jerry’s Toyota I was very pleased and satisfied nice and pleasant and the entire process so great. I would recommend him and Jerry’s Toyota I was very pleased and satisfied More
by Peggy
Employees Worked With
Yong He
March 03, 2022
I’ve been dealing with your dealership for the last ten years plus. Two cars, the personnel have been doing a good job with the service to the cars and their owners. I hope they continue having the consist years plus. Two cars, the personnel have been doing a good job with the service to the cars and their owners. I hope they continue having the consistency in their care of their customers in the future. More
by Lizzy
Employees Worked With
Brinttaney. 5 STARS
March 01, 2022
My experience was very good and I recommend people to jerry toyota.I was placed in the perfect car. It looked brand new being a used car and my customer service rep handled me very well. He was very know jerry toyota.I was placed in the perfect car. It looked brand new being a used car and my customer service rep handled me very well. He was very knowledgeable about the vehicles there, kind and knew just what I wanted based on my interests. I walked out happily and appreciate jerry toyota and Yong He for a great service. More
by Assani
February 28, 2022
Brittany was amazing! Loved her personality, and communication was top notch. Thank you for easy, and excellent service. See you in 5k miles! Loved her personality, and communication was top notch. Thank you for easy, and excellent service. See you in 5k miles! More
by ValPal
Employees Worked With
Brittany
February 26, 2022
Great service especially Khalid, a very nice gentleman who always help us find a great deal! who always help us find a great deal! More
by Mlbreganza
Employees Worked With
February 17, 2022
Could not have made it easier and quicker to buy a new auto. All the staff we dealt with were not pushy and very helpful. Made my decision making that much easier.🇺🇸 auto. All the staff we dealt with were not pushy and very helpful. Made my decision making that much easier.🇺🇸 More
by Kennyyork213
February 16, 2022
The staff here is very accommodating. They answered all of my questions patiently. All of the required services are included up to 50,000 miles when you purchase a car here. The prices ar They answered all of my questions patiently. All of the required services are included up to 50,000 miles when you purchase a car here. The prices are fair and they even throw in a car wash. More
by TSNYDER106
Employees Worked With
Other Employees :
Joe Kramer, Neal Hillenburg, Angele L., Brooke Cymaek, Skylar Dipietrantonio, Kim Collins
