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Jerry's Toyota
Baltimore, MD
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 941 reviews
March 19, 2022
My appointment was at 840am I arrived at 820 am. My car was ready for pick up at 245pm. I only got an oil change. How's that for service. Poor!! My car was ready for pick up at 245pm. I only got an oil change. How's that for service. Poor!! More
by Reggiet50
Employees Worked With
Kim Collins
March 19, 2022
Wasn’t sure if I would get financing. John did all he could to help me get a vehicle. He was nice and made sure I was informed through the whole process. John did all he could to help me get a vehicle. He was nice and made sure I was informed through the whole process. More
by Tawandalatrish77
March 16, 2022
Great service,everyone was very helpful they even came back to tel that my windshield blades need to change The personal there our great. back to tel that my windshield blades need to change The personal there our great. More
by gbuddemeyers
Employees Worked With
Other Employees :
Neal Hillenburg, Angele L., Brooke Cymaek, Skylar Dipietrantonio, Kim Collins
March 15, 2022
I love this showroom the staff are amazing and very helpful it’s awesome for everything I love it helpful it’s awesome for everything I love it More
by tutyfruity125
Employees Worked With
March 10, 2022
Super nice guy ! ! Knew all about the Chevy Volt that I was purchasing and was someone you meet and immediately like. Purchase went smooth and and I am extremely pleas ! Knew all about the Chevy Volt that I was purchasing and was someone you meet and immediately like. Purchase went smooth and and I am extremely please with the car. More
by jzindel56
Employees Worked With
March 08, 2022
My ordeal is financial. You want to pay attention first and foremost to the other goods and services part of the contract as this is where they add on extra charges. Then th You want to pay attention first and foremost to the other goods and services part of the contract as this is where they add on extra charges. Then the amount quoted as the payoff amount if you are converting a lease contract isn’t what they payoff. They act like they are being helpful but they are just out to make a quick buck. I was supposed to get 45 day grace period which looks like won’t happen as they already kept the last payment from the lease. More
by Grace
Employees Worked With
March 04, 2022
Yong He is the dealer that sold me my vehicle, he was so nice and pleasant and the entire process so great. I would recommend him and Jerry’s Toyota I was very pleased and satisfied nice and pleasant and the entire process so great. I would recommend him and Jerry’s Toyota I was very pleased and satisfied More
by Peggy
Employees Worked With
Yong He
March 03, 2022
I’ve been dealing with your dealership for the last ten years plus. Two cars, the personnel have been doing a good job with the service to the cars and their owners. I hope they continue having the consist years plus. Two cars, the personnel have been doing a good job with the service to the cars and their owners. I hope they continue having the consistency in their care of their customers in the future. More
by Lizzy
Employees Worked With
Brinttaney. 5 STARS
March 03, 2022
I had a major service problem and it was taken care of right away..Thankfully.. Skylar, service department associate, explained everything to me as to what was needed to fix problem and kept me up to date right away..Thankfully.. Skylar, service department associate, explained everything to me as to what was needed to fix problem and kept me up to date with everything. She was fantastic and I think a super addition to the service department. 100 stars for Skylar… More
by dingbat
Employees Worked With
Skylar Dipietrantonio
