Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jerry's Toyota
Baltimore, MD
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area.
Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since.
Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin.
In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps.
Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 941 reviews
January 26, 2022
I went into the dealership today because they actually had Corollas in stock. I was there about 2 hours and left. I am disgusted by this place. They tried to force a $1,000 LoJack system on me. I told the had Corollas in stock. I was there about 2 hours and left. I am disgusted by this place. They tried to force a $1,000 LoJack system on me. I told them I did not want this in the car. They told me they put it in no matter what. The car I looked at had just come off the truck so it did not have LoJack in it. I said I did not want it in there he said well it's going to be put in there. At that point I told him the car was his to keep and I was leaving. People stay away from this dealership! They're so pushy that is ridiculous. More
by manfredvonrick
Employees Worked With
January 22, 2022
The dealership's online advertisements are low to get you in the door- then they add $8,000 market adjustment, $1,000 LoJack (non negotiable), all before tax / tags / title. BUY AT A DIFFERENT PLACE. in the door- then they add $8,000 market adjustment, $1,000 LoJack (non negotiable), all before tax / tags / title. BUY AT A DIFFERENT PLACE. More
by UMD Terps 2009
Employees Worked With
Yong He
January 21, 2022
All negative comments are true- avoid this dealership at all costs- its a SCAM . RUN AWAY FAST. Hire an attorney and find LEGAL rectification § 14-2903. Bait and switch. all costs- its a SCAM . RUN AWAY FAST. Hire an attorney and find LEGAL rectification § 14-2903. Bait and switch. More
by Baltimore Buyer
January 20, 2022
Bait and switch dealership. Unethical. After confirming the internet sales price and availability with Ashley, I travelled over an hour to see, and hopefully purchase, the Toyota Venza. The salesperson was the internet sales price and availability with Ashley, I travelled over an hour to see, and hopefully purchase, the Toyota Venza. The salesperson was fine, loved the car. When it came time to talk price, the sales manager marked up the vehicle $8000 over the Internet price. $6000 no explanation - other than cars are in high demand- $2000 in bogus dealer fees. That’s all they said. Supply and demand. So I would walk out over 8000 Upside down on a new car. Needless to say I walked out and went to Bayside Toyota in Prince Frederick, where they are fair, honest and ethical. More
by VS
Employees Worked With
January 20, 2022
Service was completed successfully but talk longer than expected. Jennifer was very professional and informative expected. Jennifer was very professional and informative More
by frankcoach
Employees Worked With
January 19, 2022
The work that Jerry’s performs is good. I’ve never had to bring my car back. My problem with Jerry’s is they push their car wash as part of the deal. This last time I got my car serviced it snowed a few days bring my car back. My problem with Jerry’s is they push their car wash as part of the deal. This last time I got my car serviced it snowed a few days before. My car was covered with salt. When they serviced my car I asked them to wash it. They said it was too cold. I don’t know about you but my water doesn’t freeze at 40 degrees. Full service means full service. I bought it to a car wash and paid the $22. This is not the first time this has happened. I’m guessing they were under staffed to do the car wash. More
by Mattpat1234
Employees Worked With
My wife brought the car in
January 13, 2022
I went to buy a car, I was told by the salesman I’ll be getting a new car what a joke. The sales manager would not sell me a new car but a used one. I bought the used car but I’m very unhappy with the car. getting a new car what a joke. The sales manager would not sell me a new car but a used one. I bought the used car but I’m very unhappy with the car. The car needs work. More
by Imagesbysteve
Employees Worked With
Tommy Thomas
January 09, 2022
DO NOT PURCHASE FROM THIS DEALERSHIP!!! I had a horrible car buying experience. False advertised online sales price, terrible customer service, and they add on all kinds of fees after you agree to a price. car buying experience. False advertised online sales price, terrible customer service, and they add on all kinds of fees after you agree to a price. I'm so irritated that I didn't do my homework before buying from here. All the terrible reviews are true. I'm sure that I'm stuck now, but please don't make the same mistake I did. Go to a dealer that is honest and treats you with respect. More
by Toyota Buyer
Employees Worked With
Sales person was not listed and I cannot remember his name.
December 02, 2021
A dishonest dealership. They will overcharge you after a price was agreed upon. Stay away. price was agreed upon. Stay away. More
by Steve908
November 24, 2021
Went in the other day to buy a vehicle agreed upon a price with the salesman and when he came back from Matt’s office the price was blown completely out of the water on what we were told price with the salesman and when he came back from Matt’s office the price was blown completely out of the water on what we were told More
by baseballfan304
Employees Worked With
