
Jerry's Toyota
Baltimore, MD
Hours
Sales/Showroom
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 936 reviews
The work that Jerry’s performs is good. I’ve never had to bring my car back. My problem with Jerry’s is they push their car wash as part of the deal. This last time I got my car serviced it snowed a few days bring my car back. My problem with Jerry’s is they push their car wash as part of the deal. This last time I got my car serviced it snowed a few days before. My car was covered with salt. When they serviced my car I asked them to wash it. They said it was too cold. I don’t know about you but my water doesn’t freeze at 40 degrees. Full service means full service. I bought it to a car wash and paid the $22. This is not the first time this has happened. I’m guessing they were under staffed to do the car wash. More
I went to buy a car, I was told by the salesman I’ll be getting a new car what a joke. The sales manager would not sell me a new car but a used one. I bought the used car but I’m very unhappy with the car. getting a new car what a joke. The sales manager would not sell me a new car but a used one. I bought the used car but I’m very unhappy with the car. The car needs work. More
DO NOT PURCHASE FROM THIS DEALERSHIP!!! I had a horrible car buying experience. False advertised online sales price, terrible customer service, and they add on all kinds of fees after you agree to a price. car buying experience. False advertised online sales price, terrible customer service, and they add on all kinds of fees after you agree to a price. I'm so irritated that I didn't do my homework before buying from here. All the terrible reviews are true. I'm sure that I'm stuck now, but please don't make the same mistake I did. Go to a dealer that is honest and treats you with respect. More
A dishonest dealership. They will overcharge you after a price was agreed upon. Stay away. price was agreed upon. Stay away. More
Went in the other day to buy a vehicle agreed upon a price with the salesman and when he came back from Matt’s office the price was blown completely out of the water on what we were told price with the salesman and when he came back from Matt’s office the price was blown completely out of the water on what we were told More
Matt is an innovative and highly experienced executive. I am on my 2nd Lease with Matt and Jerry’s. I am on my 2nd Lease with Matt and Jerry’s. More
Drove from Glen Burnie to Purchase a 4 Runner with Cash in hand! I asked before I drove there if the price offered was MSRP. I was told YES! What total waste of time! After the sales guy came back with in hand! I asked before I drove there if the price offered was MSRP. I was told YES! What total waste of time! After the sales guy came back with our deal. The sales manager nicely, added $5000 to the price, as dealer mark up! What an xxx! What... did he need an extra mortgage payment? Nice job Sales Manager! Way to lie to a potential customer. I wouldn't recommend Jerrys to anyone! Sales manager must think everyone is idiot! More
Unbelievably dishonest in their method of getting you in the door with an offer in writing, and then not honoring that deal and trying to milk thousands more out of you once you are at the dealer. Jerry's T the door with an offer in writing, and then not honoring that deal and trying to milk thousands more out of you once you are at the dealer. Jerry's Toyota has made sure I will never spend a dime in any of their dealers. I hope their sales team calls me tomorrow to make a deal just so I can tell them to pound sand. More
Matt Bukowski was great to deal with and gave me a great deal, despite the hard times. He made me feel like I was worth his time. deal, despite the hard times. He made me feel like I was worth his time. More
Watch them close ! They will try yo sneak in fees and charges hoping you won't notice ! The finance people will have you sign a electronic pad with out telling you what your signing or explaining it to charges hoping you won't notice ! The finance people will have you sign a electronic pad with out telling you what your signing or explaining it to you. Please check the window sticker, they sales people will yell u it has features that it doesn't have !! Best to go some where else !! More