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Jerry's Toyota

Baltimore, MD

4.1
934 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 934 reviews

November 19, 2018

Exceptional Experience. Paul made my vehicle purchase stress-free and simple. He was very knowledgeable about the model I was interested in as well as pleasant and attentive More

by christinaxx219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Jerry's Toyota responded

We would like to thank you for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits the best there is to offer. It’s so nice to hear that Paul helped to make your experience such a positive one. Enjoy your new vehicle! We looking forward to seeing you during your next visit with us. Take Care.

November 16, 2018

Tommy Thomas is the best! He helped me to find the car of my dreams! He also gives great deals!!! Without him, I would still be driving my rusty, old truck so to say he did a g More

by Laurie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas
Nov 16, 2018 -

Jerry's Toyota responded

Thank you for the awesome review! We work hard to meet expectations like yours, and we are truly happy to hear that we hit the mark for you. We look forward to working with you or anyone you might send our way in the future. Best regards.

November 15, 2018

Shady practices I had posted a complaint online expressing my concerns about the sales tactics of Jerry’s Toyota based on my experience with them. I was particularly More

by Disgusted customer
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Thomas
Nov 15, 2018 -

Jerry's Toyota responded

I would like to personally apologize for the dissatisfaction you experienced during your visit. I can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. We hope to gain the opportunity to sincerely make it up to you.

November 15, 2018

Amazing!! This is the second car I bought from Tommy! The first car was for my daughter. 2 years later when I was in the market for another vehicle, I knew I wa More

by JeanieC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas
Nov 15, 2018 -

Jerry's Toyota responded

On behalf us all of us at Jerry’s I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Tommy! We will be sharing your feedback amongst our team. Enjoy your new vehicle and please come visit us again soon!

November 02, 2018

Very happy with the people, great experience I’ll recommend to visit Toyota’s dealership on Belair road very nice please, very happy with everything, I’ll recommend all my friends and family More

by Guillermo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2018 -

Jerry's Toyota responded

We appreciate the time it took for you to leave us this outstanding star rating! If there is anything automotive-related we can assist you with in the future, please let us know. Best regards.

October 09, 2018

Jerry's Toyota Is The Best! The people at Jerry's Toyota are wonderful to deal with. My husband and I do not have the best credit and the they helped us every step of the way and More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Khalid Delagarde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay
Oct 09, 2018 -

Jerry's Toyota responded

We would like to thank you for your recommendations and for this amazing review. It’s so nice to hear that Khalid and Hamid made your experience such a positive one. We hope you are enjoying your new Rav4! We look forward to seeing you during your next visit. Take Care.

October 07, 2018

Excellent Very patient he has worked in the auto industry for 25 plus years and knows how to treat his customers. Not pushy at all and is a good listener. More

by cebh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Haskins
Oct 09, 2018 -

Jerry's Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We look forward to assisting you again down the road!

October 01, 2018

My experience was wonderful for the 2nd time! John Sanders was wonderful as usual & very helpful, because of him I got what I wanted & more! I'm so overjoyed about my new car! More

by Thomasnala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Son
Oct 02, 2018 -

Jerry's Toyota responded

Thank you for the great review! We’re so happy we were able to find the best deal for your new Toyota. We hope that you share with your friends how great of an experience you had with our dealership. We’d love to continue to grow in order to continue to provide great service! Again, thank you for your feedback. Take care.

September 27, 2018

Purchasing new car Paul was an excellent representative for this dealership and a pleasure to work with. I would certainly recommend him to friends and colleagues. He p More

by Priusfan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Jerry's Toyota responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and personable customer service and I'm glad that our team made such a great impression on you. We look forward to working with you or anyone you might send our way in the future.

September 26, 2018

Paul is the man! If you want a salesman that can walk you through the car buying process in a timely fashion and thoroughly. Paul is your go to! I didn’t even have to More

by Iforgot16!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Jerry's Toyota responded

We couldn’t be happier that Paul and our team is able to provide the support you with a great car buying experience. We hope you are enjoying your new Toyota, please come back to visit anytime!

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