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Jerry's Toyota

Baltimore, MD

4.1
941 Reviews
Jerry’s Auto Group is one of the top Chevrolet and Toyota dealers in MD and was founded in 1957 with the opening of Jerry’s Chevrolet in the Govans neighborhood of northern Baltimore City. Back then the slogan was “5600 York Road at Bellona, best place to become a Chevrolet ownah!” With business expanding, coupled with the growth Baltimore County began experiencing in the 1960s, Jerry’s Chevrolet moved to its current location on Joppa Road in 1971. It’s now accompanied by Jerry’s Collision Center, one of the few Toyota-certified collision centers in the Baltimore area. Fast forwarding 10 years, Jerry was looking to diversify his auto group. He decided to purchase a Toyota MD franchise in 1981 because he admired Toyota’s full model lineup of cars and trucks, as well as its reputation for reliability. Shortly after, Jerry’s Mitsubishi became the third brand in the auto group in 1983. Jerry’s Toyota outgrew its original one-car showroom at Belair and Moravia in a matter of 3 years, moving to its current location in 1984 where it’s been among the best Toyota dealers in MD ever since. Since he first entered the automotive industry, Jerry’s primary goal was to leave a positive footprint in the community, and prioritize customer service above everything else. To this day, Jerry’s Toyota in MD is a proud sponsor of local youth programs in northeastern Baltimore County. Jerry’s Toyota sponsors a variety of baseball and softball programs. These sponsorships have helped lower registration fees as well as provide new equipment. In April 2015, Jerry’s Toyota’s donation to The American Heart Association helped pay for CPR kits and education for 24 local schools, including Towson, Parkville, Sparrows Point, and Kenwood High, as well as Calvert Hall and Boys Latin. In addition to enriching the area’s youth, Jerry’s also sponsors and donates to a variety of community events including the Tots@10:00 program at The Avenue at White Marsh, the Fullerton Fireworks Foundation, the Towson 4th of July Parade, and the Calvert Hall Band Car Show. Every autumn for 12 years running, Jerry’s Auto Group hosts a car show benefitting the Muscular Dystrophy Association (MDA). Each summer, Jerry’s also hosts a golf tournament benefitting the MDA. Since 2014, we have raised over $100,000 towards the purchase of power wheelchairs and organizing handicap-accessible summer camps. Learn more about all of Jerry’s offerings, including vehicles from Chevrolet, Mobility and Toyota in Maryland by stopping by any of our dealerships or contacting a representative today!
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8001 Belair Road

Baltimore, MD

21236

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Showing 941 reviews

March 25, 2019

Worst Dealership Ignorant manager who cannot even offer to fix my car after damaging my latch during an oul change. Mr. Mike is very rude and ignorant More

by Joey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Diskin, Erin Lober
Mar 26, 2019 -

Jerry's Toyota responded

We're sorry to see you had an unfortunate experience. Feel free to email our General Manager, Matt Bukowski if you'd like to discuss your experience further. (MattB@jerrysautogroup.com)

February 13, 2019

great experience Jerry's staff is friendly and trustworthy. I purchased a new vehicle last month. Mario was my sales person. He was extremely professional and helpf More

by labs, tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Votta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hamid Dadpay, Mario Kosim
Feb 13, 2019 -

Jerry's Toyota responded

Thanks for taking the time to leave us such a thoughtful review!

January 23, 2019

Mario was very friendly and helpful. He took the time to exp Mario took the time to explain all of the trucks features. He took care of the paperwork. We will look for Mail for our next vehicle More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Kosim
Jan 23, 2019 -

Jerry's Toyota responded

Hello Bert, Thanks for taking the time to leave us such a nice review. Mario certainly appreciates it!

January 11, 2019

Horrible experience. They are criminals . Horrible experience. They are criminals who ran my credit without my permission. They where able to get my social security number from an unknown sour More

by olu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Southard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2019 -

Jerry's Toyota responded

Hello, Under normal circumstances, we would certainly acknowledge and try to correct any negative criticism our dealership receives, but the details in this review are false on multiple levels and contain slanderous comments directed towards one of our sales professionals. We never run a customer's credit without their express permission. Feel free to contact me at MattB@jerrysautogroup.com if you'd like to discuss this further. -Matt Bukowski, General Manager

January 05, 2019

Awesome experience Tommy made my experience smooth and very easy. He was knowledgeable and straightforward in what I was able to get in my price range and serve my needs More

by Firemac30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas, Jimmy Son
Jan 07, 2019 -

Jerry's Toyota responded

On behalf us all of us at Jerry I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. It's great to hear that you got exactly what you wanted out of your car-buying experience. We wish you safe travels in your new vehicle and we look forward to seeing you again!

December 27, 2018

I keep coming back I love Jonathan Sanders and this dealership. Everyone is so helpful, and willing to make your time with them enjoyable. I'll be back, I promise. More

by Kellee02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2018 -

Jerry's Toyota responded

We would like to thank you for your recommendations and for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits the best there is to offer. It’s so nice to hear Jonathan helped to make your experience such a positive one. Enjoy your Toyota! We looking forward to seeing you during your next visit with us. Take Care.

November 21, 2018

Awesome People and Services! We were informed about a possible upgrade on our old Toyota Corolla. So we went to check it out and found it to be truly good. We ended with upgrading More

by SheRick28!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fletcher Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris Ruhling
Nov 23, 2018 -

Jerry's Toyota responded

On behalf us all of us at Jerry's would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

November 19, 2018

Exceptional Experience. Paul made my vehicle purchase stress-free and simple. He was very knowledgeable about the model I was interested in as well as pleasant and attentive More

by christinaxx219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Southard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2018 -

Jerry's Toyota responded

We would like to thank you for this amazing review! Our team of professionals is dedicated to providing you and everyone else who visits the best there is to offer. It’s so nice to hear that Paul helped to make your experience such a positive one. Enjoy your new vehicle! We looking forward to seeing you during your next visit with us. Take Care.

November 16, 2018

Tommy Thomas is the best! He helped me to find the car of my dreams! He also gives great deals!!! Without him, I would still be driving my rusty, old truck so to say he did a g More

by Laurie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Thomas
Nov 16, 2018 -

Jerry's Toyota responded

Thank you for the awesome review! We work hard to meet expectations like yours, and we are truly happy to hear that we hit the mark for you. We look forward to working with you or anyone you might send our way in the future. Best regards.

November 15, 2018

Shady practices I had posted a complaint online expressing my concerns about the sales tactics of Jerry’s Toyota based on my experience with them. I was particularly More

by Disgusted customer
Recommend Dealer
No
Employees Worked With
Matt Bukowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Thomas
Nov 15, 2018 -

Jerry's Toyota responded

I would like to personally apologize for the dissatisfaction you experienced during your visit. I can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. We hope to gain the opportunity to sincerely make it up to you.

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