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Jessup Auto Plaza
Cathedral City, CA
1,582 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,582 reviews
June 14, 2024
MELISSA IS THE BEST, KEEPS YOU UPDATED WHILE YOU WAIT- EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHA EXPLAINS EVERYTHING. I DIDN'T LIKE THAT YOU DON'T ACCEPT CHECKS AS MY BANK MADE A MISTAKE ON MY DEBIT CARD, FORCING ME TO USE MY CREDIT CARD AND CHARGING ME 3% More
by tantegb
Verified CustomerEmployees Worked With
MELISSA
June 13, 2024
Oil and filter change service. Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experien Straight forward process with no pressure toward additional services or repairs. Took about two hours as was quoted. Very satisfied with the experience. Also received a car wash. More
by jeffinps
Employees Worked With
Stuart (Service Dept)
June 13, 2024
Great car buying experience! Process was smooth and easy and appreciated their honesty and haggle free process. Process was smooth and easy and appreciated their honesty and haggle free process. More
by accentdesign
June 12, 2024
Jesus Valenzuela was great to work with, knowledgeable and helpful. Good salesman, no pressure, and very pleasant to work with. I'm glad to be a Jessup member. My 4th Cadillac from Jessup Auto Plaza. and helpful. Good salesman, no pressure, and very pleasant to work with. I'm glad to be a Jessup member. My 4th Cadillac from Jessup Auto Plaza. More
by deepwell1411
June 12, 2024
Giving a 10 on your Star rating should be sufficient! I do not appreciate being asked for a 15 word minimum! I do not appreciate being asked for a 15 word minimum! More
by uffdaerik
Employees Worked With
June 12, 2024
Customer service was great; everything was explained, and questions were answered. Process was smooth and quick. questions were answered. Process was smooth and quick. More
by claudia_sanchez23
June 12, 2024
I couldn’t be happier with the way I was treated, the knowledge of the salesman, and most of all, the price! knowledge of the salesman, and most of all, the price! More
by morningstarrsanders
June 12, 2024
Excellent service and communication! Wouldn't go anywhere else! I would recommend to friends and family members. Wouldn't go anywhere else! I would recommend to friends and family members. More
by nnoguera2010
June 12, 2024
Service was excellent and car was returned when promised. Ride to home and pick up went without a hitch. Ride to home and pick up went without a hitch. More
by john_krause_1952
