Jessup Auto Plaza

My car was towed in wit a over heating problem. They said the water pump had a leak. I had just had my thermostate replaced at Davies Auto and it was still overheating. Jessup told me i needed to c They said the water pump had a leak. I had just had my thermostate replaced at Davies Auto and it was still overheating. Jessup told me i needed to change the water pump. $1600.00 later. I left with my car to have to have it towed again it was still overheating. I came back to jessup and received a 7,000.00 estimate for a problem that my car has a recall for and nobody said anything. I ave been towed 4 times total back home for overheating. I went to autozone and put my car on the scanner and it said my turbo charger yad a problem which would cause the over heating. Im stuck with no car now and unable to afford repairs. They never said anything about my turbo charger not working. I paid 260.00 for the diagnostic service. I was towed in for overheating problems. The said i brought my car in because the pump was leaking. That was not true. I need the over heating problem fixed. Its not fixed More

Nelson is the best! This is our second vehicle purchase through Nelson and he has been so great with knowing our budget and getting the deal to stay within our budget. Y This is our second vehicle purchase through Nelson and he has been so great with knowing our budget and getting the deal to stay within our budget. Years have passed and he remembered my dream car and made the deal happen so I could finally get my dream car. Nelson made it all happen within the day, very easy process, and I’m so excited for my new Cadillac. Thank you to Nelson, and the team at Jessup. More

Poor customer service. I didn’t get timely responses from the sales manager nor the courtesy to follow up with me after selling the vehicle that I was interested in. I was I didn’t get timely responses from the sales manager nor the courtesy to follow up with me after selling the vehicle that I was interested in. I was very disappointed with the way they conducted business with me. More

I just purchased a new XT6 and I have to say this was the most smooth and stress-free car buying experience I have ever had. From the time I walked in to order the car until the moment I pulled off the lot i most smooth and stress-free car buying experience I have ever had. From the time I walked in to order the car until the moment I pulled off the lot it was absolutely incredibly smooth. Nelson was amazing and kept me up-to-date on the status of my car and answered every question I had. Absolutely fantastic dealership and Nelson was an amazing person to work with! More

Jessup Cadillac was by far the easiest and friendliest dealership to purchase a vehicle I came across in my search for a new car. Nelson was very knowledgeable, and took the time to answer every question dealership to purchase a vehicle I came across in my search for a new car. Nelson was very knowledgeable, and took the time to answer every question I had. Every interaction was very professional and courteous. Nelson, Braulio, and Fernando made the purchasing experience seemless. More

The best experience we had buying a vehicle in the past 30 years we came from Las Vegas to this Dealership and will return for future purchases. Definitely will recommend to friends and family. 30 years we came from Las Vegas to this Dealership and will return for future purchases. Definitely will recommend to friends and family. More

Nelson was great to work with. He really was helpful in finding me exactly what I wanted and helped me until the moment I drove away in my new car. I went back a few days later He really was helpful in finding me exactly what I wanted and helped me until the moment I drove away in my new car. I went back a few days later and he spent more time with me making sure I understood all the gadgets and buttons. Top Notch service! More

I've had the opportunity to work closely with Robert and James in Sales, both of which have been very helpful. Have also had top notch service from Jorge in the service Department. Jorge has been very profe James in Sales, both of which have been very helpful. Have also had top notch service from Jorge in the service Department. Jorge has been very professional in assisting with my repairs. Robert the tow truck driver was also fantastic. All have been great to work with thus far. More

With an appointment service was fairly slow. Car delivered without any explanation of the problem I had with the rear door. It is still not opening without some noise. Overall was not h Car delivered without any explanation of the problem I had with the rear door. It is still not opening without some noise. Overall was not hat I expected for a customer currently leasing for the second time and will beup for the next lease in July 23/ More