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Jessup Auto Plaza

Cathedral City, CA

4.6
1,650 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,650 reviews

November 18, 2018

Great customer service! James Isbell at Jessup was awesome to work with! He really went above and beyond to make us a great deal! The customer service has been outstanding More

by Sgapper4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

We greatly value your continued support and recommendation. Thank you for your honest feedback and please never hesitate to give us a call whenever you need us again.

November 17, 2018

Easy and no pressure James IsBell was easy to work with and got my family the deal they wanted!!! Thanks again James for making the experience an easy and stress free one. More

by Jack Weathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we are so happy to hear! We appreciate you taking the time to share this with us and we look forward to serving you the next time you need us!

November 17, 2018

Buying a car made easy James and Daniel made it so easy to get into a brand new car. It was stress free and they helped me get something that meet my needs. More

by Avives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Leland Riker
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you so much for taking the time to share with us. We're so glad to hear about your car buying experience and that you were fully satisfied with your visit. We look forward to being here when you need us next.

November 17, 2018

Ask for IsBell Bought the Encore Sport Touring and we absolutely love it...it’s our ‘run around town’ SUV, and has the blind spot monitors and Apple CarPlay like we More

by JCthecarnut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell, James Eccleston
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for your kind words regarding our team. We are very happy to receive your five-star review and recommendation. Please feel free to give us a call whenever you need us and again, thank you for taking your time to share.

November 17, 2018

Trato fácil y rápido Llegué a la agencia por primera vez y pedí hablar con el gerente. Salió James IsBell a atenderme. Y me gustó mucho que me atendió en mi idioma. Me ayu More

by J-Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Jose Olmos
Jan 04, 2019 -

Jessup Auto Plaza responded

Gracias por tu calificación de cinco estrellas. Estaremos aquí cuando nos necesites de nuevo.

November 17, 2018

Easy Peasy Who would of thought buying a car and working directly with the manager would be so easy! James the manager made my car buying experience a breeze. I More

by ical2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

We're really happy to hear that James took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 17, 2018

Very happy with James IsBell’s customer service! He was very thoughtful and listened to my concerns and needs. I went on multiple test drives until I found the perfect Silverado. I definitely recomme More

by Zaira15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 17, 2018

James understood our needs and wasnt pushy I always look at reviews before I buy. This dealership had a lot of positive reviews and now I know why. They listened when I spoke about my needs. Th More

by John R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Leland Riker
Jan 04, 2019 -

Jessup Auto Plaza responded

We are truly appreciative of your recommendations and support. Thank you for the wonderful compliments and five-stars. We are very happy to receive your kind words and we look forward to your next visit.

November 17, 2018

Helpful, informative and knowledgeable Answered all if my questions, felt informed with choices during the whole process. Everyone was nice and respectful. I came away feeling like I ma More

by Twelve Volt Gal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Ali Syed
Jan 04, 2019 -

Jessup Auto Plaza responded

Thanks so much for taking the time to share this with us, we really appreciate your kind words. Never hesitate to stop on by if you need help with anything in the future. Thanks again for choosing Jessup Auto Plaza!

November 17, 2018

Painless I dread going to car dealerships in general because of how high pressure it can be. I am and assertive person, but I hate the adversarial relationsh More

by Chunky1!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you and you were able to get into your dream SUV! Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

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