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Jessup Auto Plaza

Cathedral City, CA

4.6
1,673 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,673 reviews

November 17, 2018

Trato fácil y rápido Llegué a la agencia por primera vez y pedí hablar con el gerente. Salió James IsBell a atenderme. Y me gustó mucho que me atendió en mi idioma. Me ayu More

by J-Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James IsBell, Jose Olmos
Jan 04, 2019 -

Jessup Auto Plaza responded

Gracias por tu calificación de cinco estrellas. Estaremos aquí cuando nos necesites de nuevo.

November 17, 2018

Easy Peasy Who would of thought buying a car and working directly with the manager would be so easy! James the manager made my car buying experience a breeze. I More

by ical2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

We're really happy to hear that James took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 17, 2018

Very happy with James IsBell’s customer service! He was very thoughtful and listened to my concerns and needs. I went on multiple test drives until I found the perfect Silverado. I definitely recomme More

by Zaira15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 17, 2018

Best car shopping experience James took care of us from the beginning we walked through the door, from treating my wife and kids like family. Took the hastel out of negotiation o More

by tygolf12212003$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again and we look forward to being here when you need us next!

November 17, 2018

Great customer service Friendly staff and very attentive. Will recommend my friends and family for their next car purchase. Thank you for caring about your customers, it m More

by Jon0619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James IsBell
Jan 04, 2019 -

Jessup Auto Plaza responded

Thank you for taking your time to share your feedback with us and we look forward to always being here for you whenever you need us next!

November 03, 2018

Excellent Monica was awesome!! Very patient and helpful with the whole car buying process and bilingual which was a plus. She was our very own personal concier More

by hflore3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leland Riker, Monica Morales, Gary Levingston
Nov 06, 2018 -

Jessup Auto Plaza responded

Thanks for the five-star review! We appreciate your time taken and look forward to continuing to be your trusted dealership for all of your vehicles needs.

October 31, 2018

2019 Chevy Equinox LT Gary was very helpful from when we first stopped in. He gave us a brief over view of what we would be looking at monthly without running out credit. W More

by L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leland Riker, Gary Levingston
Nov 01, 2018 -

Jessup Auto Plaza responded

Thank you for your recommendation and positive feedback. We appreciate your time taken to share this and we look forward to assisting you whenever you need us next.

September 28, 2018

Service department We went in for a oil change. Had an appointment waited 4 hours. Had to come back next day to get a tire they didn’t have in stock. And waited over 2 More

by Meme@1958
Recommend Dealer
No
Employees Worked With
Walter Cañas
Oct 03, 2018 -

Jessup Auto Plaza responded

We are so sorry to receive this review, this is certainly unacceptable service. We realize that mistakes are made and it seems we have fallen short in this case. We are very sorry and hope that we can make things up to you in the future. Thank you for bringing this to our attention.

September 28, 2018

Ken is the man loved our experience we had buying our tahoe Truly an awesome purchase can't complain, My wife went to look at possible purchases and we ended up with what we needed. Thanks for everything ken k More

by Nufillo11b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Winfield, Ken Huddy
Oct 03, 2018 -

Jessup Auto Plaza responded

Awesome, we're really happy to hear that our team took good care of you. Thanks for taking the time to share, we really appreciate getting feedback from our customers. Thanks again, Jessup will be here when you need us again.

September 18, 2018

One of the best car purchases I have ever had! Gary was an incredible sales person and very attentive and caring. He made sure our every need was met and helped us get the best deal possible. I w More

by Forehand9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Levingston
Oct 03, 2018 -

Jessup Auto Plaza responded

Wow, we are delighted to read this awesome review! We will be sure to share your kind words with Gary. Thank you for taking your time to share your awesome feedback with us and we will always be here when you need us again!

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