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Jessup Auto Plaza
Cathedral City, CA
1,699 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,699 reviews
March 27, 2025
Everything went smoothly and everyone was polite and helpful. The vehicle meets all my expectations. helpful. The vehicle meets all my expectations. More
by anthonydonley
Verified Customer
March 26, 2025
David Anderson was very professional and courteous. Explained the process and what the technician was doing. Explained the process and what the technician was doing. More
by jkjoiner113
Employees Worked With
March 26, 2025
Payment policy is going to mean going to someone else. Extra fee for credit cards, will not take a company check. Who is going to walk in with $3,000+ cash. Debt cards lead to fraud. Company does not Extra fee for credit cards, will not take a company check. Who is going to walk in with $3,000+ cash. Debt cards lead to fraud. Company does not use debit cards. I am sure you take checks from your fleet customers. We are a small Calif. corporation. for 40+ years but only have 2 cars in our fleet. I am sure we can find a more friendly payment policy business to do future work.. And don't start me on the problem with the blind estimator in the body shop. More
by bob
Employees Worked With
Daniel service writer. Great job
March 26, 2025
You can tell that Jessup has a deep and lasting footprint in this community by the way their employees treat the customers. Every employee is pleasant and seems to go the extra steps to make sure that visit in this community by the way their employees treat the customers. Every employee is pleasant and seems to go the extra steps to make sure that visitors are welcomed. I’m so happy to be a client! More
by Leslie Crawford
Employees Worked With
Other Employees :
Moe
March 26, 2025
Sean is always quick to fix a problem. He goes above and beyond to get my vehicle serviced quickly. He goes above and beyond to get my vehicle serviced quickly. More
by sv
Employees Worked With
March 26, 2025
Jessup is by far a superior dealership that always care about their customers. I have taken my vehicle there for two years and they are always efficient, reliable and professional. about their customers. I have taken my vehicle there for two years and they are always efficient, reliable and professional. More
by Antonio Rodriguez
Employees Worked With
Leo Machuca
March 25, 2025
Great service in beginning and car work but pick up was delayed for over 1/2 hr. delayed for over 1/2 hr. More
by pscissons8
Employees Worked With
March 25, 2025
Leo in service took the car in and that process was good, took over 24 hours to hear back from him even though i tested the number he gave me. Once i heard back from him, communication was very good and he k took over 24 hours to hear back from him even though i tested the number he gave me. Once i heard back from him, communication was very good and he kept me informed every step of the way. More
by TSHAW7
Employees Worked With
Leo in Service
March 25, 2025
Daniel is a good man. He took care of me. The automated text message system needs some help (not his fault) as "Daniel" severed innie kept texting me asking me about p He took care of me. The automated text message system needs some help (not his fault) as "Daniel" severed innie kept texting me asking me about purchasing the truck I already purchased. 5 stars for Daniel. 1 star for the automated SMS system. More
by david@vonderhaar.org
Employees Worked With
March 25, 2025
Jose Zendejas was an excellent certified pre-owned vehicle Sales Specialist and understood my needs for my next vehicle and was able to provide a great price on my new used vehicle. vehicle Sales Specialist and understood my needs for my next vehicle and was able to provide a great price on my new used vehicle. More
by timhinds7870
