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Jessup Auto Plaza
Cathedral City, CA
1,802 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,802 reviews
April 28, 2025
Jessup is a very efficient dealership From the sales department to the service department I’ve been very pleased with my experiences department to the service department I’ve been very pleased with my experiences More
by granadaguy
Verified CustomerEmployees Worked With
April 28, 2025
What a kind young man. He fully explained each procedure, fixed the display to my husbands request and guided me to the lounge. He fully explained each procedure, fixed the display to my husbands request and guided me to the lounge. More
by wadediana2
April 28, 2025
Great service need to improve pick up process. Had to wait 17 minutes after being told it was ready Had to wait 17 minutes after being told it was ready More
by lisa.ford62
Employees Worked With
April 28, 2025
These people are only in it for the money! They will tell you need things done to your cars that don’t! Scam artists at its finest here They will tell you need things done to your cars that don’t! Scam artists at its finest here More
by Nicolelo4677
April 28, 2025
Melissa Gil was very helpful making sure the service was done on my car. She explained everything I needed to know and kept me informed. Thank you😁❤️🚗 done on my car. She explained everything I needed to know and kept me informed. Thank you😁❤️🚗 More
by barbhaney777
Employees Worked With
Other Employees :
Everyone who worked on my car was wonderful, I think Jose in parts went above the call of duty, thank you so much!
April 27, 2025
Sergio was Awesome. Kept me informed at all times while waiting for my vehicle. I had my transmission fluid flushed and changed and needed my front park sensors looked a Kept me informed at all times while waiting for my vehicle. I had my transmission fluid flushed and changed and needed my front park sensors looked at. Turns out there is a short in the wiring. Unfrotunately the part my vehicle needed was not in stock. The service was top notch and the pricing was fair. I will definetly return for my trucks service needs. More
by Dougy Doug
Employees Worked With
April 27, 2025
Jesse in Finace w d Stephanie the best ever thanks u for having them at Jessup such both great team work they both need a raise so please help them get there I love what they dine for me & family having them at Jessup such both great team work they both need a raise so please help them get there I love what they dine for me & family More
by mrrocha2@yahoo.com
April 27, 2025
Everything was truly simple just had to drop off my car to Leo and my car was ready by the end of day love the fact that the manager Ron also played a big part on checking in as well truly exceptional serv to Leo and my car was ready by the end of day love the fact that the manager Ron also played a big part on checking in as well truly exceptional service More
by crystal.galvez90
April 27, 2025
A wonderful, easy experience. Nelson is a great sales person. My first maintenance was easy to schedule and completed within stated time frame. The waiting area was very comforta Nelson is a great sales person. My first maintenance was easy to schedule and completed within stated time frame. The waiting area was very comfortable. The service advisor, Patrick Perez, was also easy to talk to and I very much appreciated this. More
by flamingolinda1
April 25, 2025
Amazing customer service. Every question and concern I had was dealt with immediately and to my complete satisfaction. I was struck by the fact that I received a follow-up ema Every question and concern I had was dealt with immediately and to my complete satisfaction. I was struck by the fact that I received a follow-up email from Dan Jessup the day after I brought my beautiful 2022 BMW home to see how I was enjoying it. I can see why this family owned business has such a great reputation! My experience with both Dan Connor my salesperson and Dave Anderson in the service department was exceptional. If you're looking for a new or used car you should certainly consider Jessup Auto! More
by CANDREWS0119
