Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,861 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,861 reviews
May 22, 2025
Anderson was a great help, but Cesar in sales denied me a new battery when purchasing the vehicle. I explained the vehicle needed a new battery, and I was told no. About a month later the battery died, and I new battery when purchasing the vehicle. I explained the vehicle needed a new battery, and I was told no. About a month later the battery died, and I had to lose hours at work, and purchased a new battery. Makes me wonder what other corners are being cut. More
by czamano82
Verified Customer
May 22, 2025
Difficult to communicate with anyone and they have your CAR! Also flawed repairs we texted pictures to our service advisor David Anderson its been 6 days no response at ALL NOTHING ?!?!?! CAR! Also flawed repairs we texted pictures to our service advisor David Anderson its been 6 days no response at ALL NOTHING ?!?!?! More
by emailsmf
Employees Worked With
David Anderson
May 22, 2025
I think it was informative. No problems went unsolved at my appointment, arranged Uber ride while waiting. No problems went unsolved at my appointment, arranged Uber ride while waiting. More
by KCLUVS2TRAVEL99
Employees Worked With
May 20, 2025
Daniel was invaluable, and our Tahoe air was fixed in one day. Thank you so much! day. Thank you so much! More
by karenc1
Employees Worked With
May 19, 2025
We had great customer service, they take care of any problems we have. Great communication.. problems we have. Great communication.. More
by susanymc
Employees Worked With
May 19, 2025
I came in for a 50k service, David was very helpful and did a great job communicating and taking care of me. Would highly recommend did a great job communicating and taking care of me. Would highly recommend More
by jesse.ditson
Employees Worked With
May 19, 2025
Daniel provided great service even when delivering less than desirable news! He kept me informed of progress and offered to assist me next time around. I'll keep coming back! than desirable news! He kept me informed of progress and offered to assist me next time around. I'll keep coming back! More
by dmp0428
Employees Worked With
May 17, 2025
Jessup did a great job on my car. They did an awesome detail. My car runs and looks great! Thank you! They did an awesome detail. My car runs and looks great! Thank you! More
by SCoates
May 17, 2025
the work done was fine. ...transportation home and then back was also fine...so was car wash ...transportation home and then back was also fine...so was car wash More
by nlubke
Employees Worked With
