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Jessup Auto Plaza
Cathedral City, CA
1,572 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,572 reviews
February 03, 2025
Tony and Ron really helped me out! They are great guys! Definitely make sure to go here for service! They are great guys! Definitely make sure to go here for service! More
by tristanwunsch13
Verified Customer
February 03, 2025
The service is good. I appreciate the uber service to and from my home. Thanks. I appreciate the uber service to and from my home. Thanks. More
by tomcoleman
Employees Worked With
February 03, 2025
It took 3 hours and 45 minutes for an oil change. I waited there for it because I was told it would be 60 to 90 minutes - 2 hours tops. There was no communication on what was taking so long. When the I waited there for it because I was told it would be 60 to 90 minutes - 2 hours tops. There was no communication on what was taking so long. When the truck was done, (after 3 hours) I signed the paper and was told they would wash it and bring it to me up front and it would take 15 minutes. I waited 30 minutes and no truck. I went back to ask where my truck was and was told they had not started on it yet and he (Leo) would go make sure they washed it and he would bring it to me personally. After 15 more minutes the truck arrived and it was filthy. It looked as if they just sprayed it down and wiped a dirty rag over it. The tonneau cover was horrible and you could clearly see that someone just made some random wipes 'in no particular pattern on it, which on a tonneau cover, makes a clean patch surrounded by the still dirty patches. After waiting 3 hours and 45 minutes for my first oil change on my 2024 Colorado Trail Boss, and having to go home and wash it myself to fix the crap job they did, I think it's safe to say I will not be returning for a repeat experience. 0/10. Absolutely terrible! More
by gvdenny
Employees Worked With
Leo Machuca
February 02, 2025
Have purchased cars and used them for years always excellent service. Fair prices and timely service. excellent service. Fair prices and timely service. More
by mwalsh48
Employees Worked With
February 02, 2025
Jessup Auto Plaza continues to be responsive to customer needs. Service is easy to schedule and the work is completed when promised. needs. Service is easy to schedule and the work is completed when promised. More
by JIMANDKARENARMSTRONG
Employees Worked With
February 01, 2025
Most impressed with how nice the service guys were and how well they took care of our two problems. Anderson and Antonio were both great. We were visiting with our Traverse from Montana so most apprec how well they took care of our two problems. Anderson and Antonio were both great. We were visiting with our Traverse from Montana so most appreciated. More
by thomassather36
January 31, 2025
Quick and clean and love the uber rides I do miss the coffee, muffins.,& bananas coffee, muffins.,& bananas More
by franco.tomtom
Employees Worked With
January 31, 2025
Everyone at the dealership was extremely friendly and professional. I would highly recommend them for all your automotive needs. professional. I would highly recommend them for all your automotive needs. More
by hookdriver15
January 31, 2025
Sean Tisdale is an excellent service advisor. He took care of everything for me and made service easy. He took care of everything for me and made service easy. More
by greg5637
Employees Worked With
