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Jessup Auto Plaza
Cathedral City, CA
1,706 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,706 reviews
March 24, 2025
front desk team was great. I'm always having issues with the work being done on my truck. been a loyal customer for years, and I keep coming back for disappointment. this time I'm always having issues with the work being done on my truck. been a loyal customer for years, and I keep coming back for disappointment. this time around I found that I have a missing bolt that holds the cap to the rim that cover the lug nuts. the second cover was put on incorrectly leaving a gap in between the cap and the rim. now I will have to go back and have it fix. More
by joshuacunningham86
Verified CustomerEmployees Worked With
March 24, 2025
The entire chain of associates from beginning to end were friendly professional and helpful. I got what I needed. Thank you. friendly professional and helpful. I got what I needed. Thank you. More
by Mrs. G.M. Terrainto (SI)
March 23, 2025
I had a great experience with Daniel. He was friendly and professional. The service was done within the quoted time. He was friendly and professional. The service was done within the quoted time. More
by epim80
March 23, 2025
Excelente servicio al cliente,te explican todo lo relacionado con el carro que estás interesado en comprar relacionado con el carro que estás interesado en comprar More
by salmasabag4
March 23, 2025
Every step in the process was smooth and I was treated like my business was valued during this whole process. Mario and Cesar did an amazing job and I have already began to refer friends and family to Jes like my business was valued during this whole process. Mario and Cesar did an amazing job and I have already began to refer friends and family to Jessup auto plaza! More
by mbclark421
March 23, 2025
I made an appointment, and when I arrived 15 minutes early, I was promptly met by 2 super courteous individuals with an impressive sense of urgency to help me understand all that was to be done on my 2 early, I was promptly met by 2 super courteous individuals with an impressive sense of urgency to help me understand all that was to be done on my 2019 Silverado LD. I felt flattered when several different individuals offered to give me resale information about "my ride". I am not interested, but their approach was just perfect for any future thoughts I may have. A great experience from start to finish. I am forgetful of the Service Agent's name through no fault of his own. He was 100% effective. More
by Doc Mills
Employees Worked With
March 23, 2025
3 hours for a oil change and I had a appointment ridiculous won't go back ridiculous won't go back More
by bdflores51
Employees Worked With
March 22, 2025
Friendly, helpful and courteous. I was helped by Patrick and Sean. Clean and accommodating wait area. I was helped by Patrick and Sean. Clean and accommodating wait area. More
by FIGHTON0
March 22, 2025
Manny was very personable and an asset to your dealership. 1 2 3 4 5 dealership. 1 2 3 4 5 More
by tomssclone
Employees Worked With
March 22, 2025
Dan was very helpful and kept us up to date with respect to the process of our Cadillac. He did a great job. to the process of our Cadillac. He did a great job. More
by johntkelleher
