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Jessup Auto Plaza
Cathedral City, CA
1,802 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,802 reviews
July 15, 2025
Jessup has been trusted with our families vehicles for over 20 years. David was polite and responsive with a smile. Great service. over 20 years. David was polite and responsive with a smile. Great service. More
by ryriv
Verified Customer
July 15, 2025
Joe was very helpful and understanding throughout the entire sale process. Everyone I communicated with at the dealership was great! entire sale process. Everyone I communicated with at the dealership was great! More
by coronabonnett
July 13, 2025
Would highly recommend family and friends to Jessup Cadillac dealership, Carlos Rodriguez and General Manager Mr Rodriguez went over and beyond their Customer interaction. They were very proactive in h Cadillac dealership, Carlos Rodriguez and General Manager Mr Rodriguez went over and beyond their Customer interaction. They were very proactive in helping me decide on my financing to allow me to drive my new Cadillac. More
by dhagres
July 12, 2025
Love the dealership reasonable prices and great customer support, warranty work is great! Only downfall is the waiting times to diagnose etc. they do a great job as technicians, but take a long time to do s support, warranty work is great! Only downfall is the waiting times to diagnose etc. they do a great job as technicians, but take a long time to do so… More
by zoltanconcepcion
July 12, 2025
Bought a used car from Jessup and when I picked it up, it wasn’t cleaned. There was an undisclosed crack in the windshield. When I raised this with the dealer they acted surprised, like they didn’t see a two wasn’t cleaned. There was an undisclosed crack in the windshield. When I raised this with the dealer they acted surprised, like they didn’t see a two inch crack. When I asked how it could be remedied, they said I could bring it back on Monday (it was a Saturday), but I don’t live anywhere near the dealership and decided to deal with it myself. I just found the whole interaction a bit shady. More
by leif3
July 12, 2025
Service associates were courteous and and prompt. The waiting area was clean and quiet. Thank you The waiting area was clean and quiet. Thank you More
by gbennett350
July 12, 2025
I had an awesome experience at Jessup Auto Plaza! The staff went above and beyond to make the entire process smooth and stress-free. They were friendly, professional, and truly cared about getting me The staff went above and beyond to make the entire process smooth and stress-free. They were friendly, professional, and truly cared about getting me the best deal possible. I walked away with an amazing vehicle at a great price — couldn’t be happier! Highly recommend them to anyone looking for top-notch service and unbeatable deals. More
by roel111554
July 12, 2025
Both Jose and Manny were professional and kind. I felt appreciated and valued as a customer. I felt appreciated and valued as a customer. More
by TERENCEFRIESE
Employees Worked With
Other Employees :
David in service is exceptional.
July 11, 2025
Patrick went completely out of his way to help me with a battery issue warranty and between he and his manager they did total justice for me at a time when I needed some help. battery issue warranty and between he and his manager they did total justice for me at a time when I needed some help. More
by george@georgehatcher.com
Employees Worked With
July 10, 2025
I found both of the fellas I worked with were. .Easy friendly patient It was a good experience. .Easy friendly patient It was a good experience. More
by georgiaellis55
