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Jessup Auto Plaza
Cathedral City, CA
1,856 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,856 reviews
August 09, 2025
Kind and skilled people helping the customers and providing high level service support and empathy providing high level service support and empathy More
by vilmahosorio202
Verified Customer
August 08, 2025
They do a great job - Courteous - Relaible - And my truck runs great over 250k miles runs great over 250k miles More
by jwpembie
Employees Worked With
August 08, 2025
Service was excellent, sales associate was pleasant and got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear vie got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear view mirror. I was disappointed they didn’t fix as a courtesy for good customers . More
by bfennessey
Employees Worked With
Melly Gil
August 07, 2025
Leo was a great advisor. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. More
by cquintanilla78
Employees Worked With
August 07, 2025
I had a small leak in my transmission on a new 7,000 mi Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days before work began. For a dealership this size that is not acceptable More
by jgambill2521
Employees Worked With
Mellisa
August 06, 2025
From initial inquiry about a truck to the final transfer of the keys, this place knocked it out of the park. Victoria was super easy to work with and very responsive to my questions. Carlos was profession of the keys, this place knocked it out of the park. Victoria was super easy to work with and very responsive to my questions. Carlos was professional and efficient and the manager David checked in on us a few times to let us know he appreciated our business. I think they genuinely have a well run dealership that understands that the best advertising is taking care of people and that creating word of mouth personal referrals. More
by pferraro
August 06, 2025
Originally purchased my vehicle here and wanted to have fixed at the same place. Great people and service is the norm. fixed at the same place. Great people and service is the norm. More
by dcav2824
Employees Worked With
August 06, 2025
Service writer Daniel was great. He gave me service options based on mileage and when I chose what I wanted serviced, he wasn’t pushy to make a sale. He also offered to drop me off h He gave me service options based on mileage and when I chose what I wanted serviced, he wasn’t pushy to make a sale. He also offered to drop me off home and pick me up. More
by ismael.pina
Employees Worked With
August 05, 2025
I had an amazing experience here, Victoria went above and beyond. I will refer this dealership and her as a sales person. beyond. I will refer this dealership and her as a sales person. More
by LARA.VICTORIA1
