Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,706 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,706 reviews
Verified Customer
March 17, 2025
Daniel is great! He helped me to get my car fixed in a timely fashion and the shuttle allowed me to get some work done at home while my car was in the shop! He helped me to get my car fixed in a timely fashion and the shuttle allowed me to get some work done at home while my car was in the shop! More
by cvnclv80
Employees Worked With
March 17, 2025
Fantastic! Always accommodating, always friendly. The service department and staff have helped me the services I needed. Thank you. Always accommodating, always friendly. The service department and staff have helped me the services I needed. Thank you. More
by rosieluna1982
March 17, 2025
Everyone was very helpful, courteous and kind. Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW Sergio Ron is very professional and helpful when explaining the details with my vehicle. Sean was very helpful also. GREAT CREW More
by mark@millestonemarble.com
March 16, 2025
Alexis was helpful and supportive throughout the sales process. We gave his name to a friend that loves our car, and would like to purchase a car at Jessup Auto Plaza. process. We gave his name to a friend that loves our car, and would like to purchase a car at Jessup Auto Plaza. More
by spmathers1
Employees Worked With
March 15, 2025
Needed an oil change, and had engine issues. They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, They broke the zipper on seat cover when checking the air bag in the seat and informed me it would be over 800.00 to fix. I did not break the zipper, so they ended up not charging me for it, but we should have been informed better of the issues that were taking the service so long. We did not get our car back until the end of the next day when we were told it should be done by the end of day one. We have always had good service with Jessup, so was surprised at the lack of professionalism this time. We will be back though. It’s a good dealership…must have had a bad day. More
by marlak2656
Employees Worked With
David
March 15, 2025
Great service! ! Everyone was super helpful and I was able to get in and out quickly ! Everyone was super helpful and I was able to get in and out quickly More
by bdraper0
Employees Worked With
March 14, 2025
Jessup does Not care about the customers & does not give good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me good customer service. I gave my business to someone else who actually took the time to listen to my concerns and help me More
by Accolangelo
