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Jessup Auto Plaza
Cathedral City, CA
1,609 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,609 reviews
December 14, 2024
David has great customer service, also the dealership gave me a discount, I’m pleased. gave me a discount, I’m pleased. More
by heberguaran
Verified CustomerEmployees Worked With
December 14, 2024
Nelson was very helpful, knowledgeable. Thorough and easy to reach and communicate with! He made the experience better than I even hoped for! Thorough and easy to reach and communicate with! He made the experience better than I even hoped for! More
by PATTIMCNUTT
December 13, 2024
We were completely baffled with all the warnings displayed on the instrument panel and Sean checked out our concerns with what we found out it was only a battery issue. We are very pleased with the displayed on the instrument panel and Sean checked out our concerns with what we found out it was only a battery issue. We are very pleased with the service and Sean with the great service rendered. Thank You. More
by mikejackiedrummond
Employees Worked With
December 13, 2024
I authorized a credit card charge for the order of a part my car needed. After waiting over 4 months for the part, I cancelled the order and bought it online from a GM parts distributor. It took over 3 mon my car needed. After waiting over 4 months for the part, I cancelled the order and bought it online from a GM parts distributor. It took over 3 months after the order was cancelled for Jessup to send me the $906.00 refund. Customer service from the parts department and accounts payable department was abysmal. More
by jmuukr.online
Employees Worked With
December 13, 2024
They were very helpful taking care of a problem with the tire after my purchase. So far I am satisfied with jessup as a dealership. tire after my purchase. So far I am satisfied with jessup as a dealership. More
by tlc7974193
December 13, 2024
Excellent service! Made for a pleasant experience overall. Thanks to Jessup Auto for your quick help. Made for a pleasant experience overall. Thanks to Jessup Auto for your quick help. More
by SUELABADIE
Employees Worked With
December 13, 2024
David was polite and knowledgeable. He always kept me updated on status of my car. He always kept me updated on status of my car. More
by Armstrongmd
December 13, 2024
I made an appointment for 9;30 at 10::5 my car was finally taken. Initially the advisor could not find any record and did not look at the email received confirming my date / time. I remembered all th finally taken. Initially the advisor could not find any record and did not look at the email received confirming my date / time. I remembered all the times I took my Cadillacs in for service and felt like servicing my car was appreciated More
by jfb4usc
Employees Worked With
December 13, 2024
Reputable business. Professional experience staff. Have purchased my last 4 pickup trucks from this dealership. 100% satisfaction every time. Professional experience staff. Have purchased my last 4 pickup trucks from this dealership. 100% satisfaction every time. More
by cesararreola73
Employees Worked With
December 13, 2024
The work was thorough and I believe well done. I waited four hours for them to complete it. And yes I had an appointment. I waited four hours for them to complete it. And yes I had an appointment. More
by bobcox5000
Employees Worked With
