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Jessup Auto Plaza

Cathedral City, CA

4.6
1,572 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,572 reviews

November 17, 2024

My service advisor Stan is fantastic to work with. His expertise and kindness always shine through. Thank you Stan! More

by toddlondon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Everyone did their best to make sure I was taken care of and was comfortable. Communication was great and I appreciated the loaner car. More

by junglered76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Valenzuela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
November 16, 2024

A clean and welcoming atmosphere sales person was professional and courteous. I will recommend him to people I know More

by alhudson57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2024

Service agent, Sergio Ron is very responsive and accommodating every time I am in there. More

by JIM.MRFREEMAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Making an appointment on the GMC app is not a guarantee you get your appointment as scheduled. Very stressful and disappointing. More

by ginalogan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No name not worth remembering
November 15, 2024

I had the usual great service from Sean and the dealership. I enjoy a dealership that wants to know their customers and go the extra mile to offer great service. More

by jaspiersinteriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

We are Canadian snowbirds and come to Jessup for service each winter for the last three years. Each time we have been treated efficiently and professionally. More

by b_bdavidson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

Daniel is very dedicated to his customers and juggles a huge amount of customers making everyone feel important. More

by rich82
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

After I was told my care was ready and I signed paid the bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same iss More

by michael Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Ron
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2024

The fact that you charge a fee to use a credit card and at the same time don't accept checks is absurd. I don't have a debit card and don't carry around much cash. I will find a different dealer. David More

by David@wyvest.com
Recommend Dealer
No
Employees Worked With
David Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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