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Jessup Auto Plaza
Cathedral City, CA
1,727 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,727 reviews
June 11, 2025
Great Service very friendly and knowledgeable. Very please with the service, and see you soon Very please with the service, and see you soon More
by jayjayproduction
Verified CustomerEmployees Worked With
June 11, 2025
very professional got the job done. they forgot to wash my car without hesitate gave me a free oil change that why i buys my vehiclein jessup not imperial valley they forgot to wash my car without hesitate gave me a free oil change that why i buys my vehiclein jessup not imperial valley More
by mike22thelegend
Employees Worked With
June 10, 2025
Very poor knowledge of a 2025 Hummer EV. The software was reloaded because the EV would not charge, everything was rearranged on the screen. Once again no clue of how to fix it. If you The software was reloaded because the EV would not charge, everything was rearranged on the screen. Once again no clue of how to fix it. If you use them "GOOD LUCK" Repairs were 3 days on a brand new Hummer, one positive they did give me a loaner truck. More
by hulseyco
Employees Worked With
June 10, 2025
My car needed a lot done because I hadn't trusted the service people I had talked with in the past. Brandie was knowledgeable and someone I felt I could trust with my car's needs along with the thorough service people I had talked with in the past. Brandie was knowledgeable and someone I felt I could trust with my car's needs along with the thorough mechanic Gerry. Just finished a 1000 mile trip and I couldn't be happier with my car. Thank you Jessup! More
by KL
Employees Worked With
June 10, 2025
My appointment was at 730am as I work. I waited for over an hour to be met by a service advisor. I waited for over an hour to be met by a service advisor. More
by caryngates
Employees Worked With
June 10, 2025
Nearly everything went smoothly except for the fact that our personal home keys were not returned to us and the dealership cannot find them. I had a very memorial key fob on the key ring that I purchased in our personal home keys were not returned to us and the dealership cannot find them. I had a very memorial key fob on the key ring that I purchased in Edinburgh Scotland the day Queen Elizabeth passed. More
by masoke486
June 09, 2025
As my second time getting my Corvette serviced Im pleased overall. The only issue is organization. You walk in and kinda stand around until someone can speak to you. No one acknowledges you when you walk in. overall. The only issue is organization. You walk in and kinda stand around until someone can speak to you. No one acknowledges you when you walk in. A nod, or a be right with you. I know they are busy but as I learned long ago a simple nod would help. My service writer (cant remember her name) was very nice, professional and efficient. Ive worked in many dealerships and was a service writer. So Im happy with my experience. I believe its more with set up than anything else More
by butch_cub
Employees Worked With
I dont remember her name
June 09, 2025
The service was great, the representatives were very customer service friendly and helpful, Thank you customer service friendly and helpful, Thank you More
by Kellygugg4
Employees Worked With
June 09, 2025
Daniel is very detail-oriented, helpful and efficient. Service and sales are top notch at Jessup. Service and sales are top notch at Jessup. More
by montgomery.aaron
June 09, 2025
I miss the coffee, muffins and fruit. I get it it's not a restaurant. I received great service. Thanks. I get it it's not a restaurant. I received great service. Thanks. More
by dewaynebigmac
Employees Worked With
