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Jessup Auto Plaza

Cathedral City, CA

4.6
1,666 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts. Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards. For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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68-111 E. Palm Canyon Dr

Cathedral City, CA

92234

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Showing 1,666 reviews

May 23, 2025

I have now purchased my second vehicle from Jessup and Cesar has made the buying experience an easy process. Would highly recommend!! Ask for Cesar. More

by mbclark421
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stan Sterling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Medina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Great interactions with all employees. I was greeted promptly and processed quickly. Service was completed on time More

by ftlwilliam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

They made buying a breeze. Flew in, Nelson picked us up, went over the vehicle and had us out within 1Hr. More

by billing.harpreet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Elyateem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Anderson was a great help, but Cesar in sales denied me a new battery when purchasing the vehicle. I explained the vehicle needed a new battery, and I was told no. About a month later the battery died, and I More

by czamano82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alaniz
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria
May 22, 2025

Eli and the entire team at Jessup were so professional and also very caring. They listened to our needs and came up with options and solutions. A-plus service. More

by Coringham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

Difficult to communicate with anyone and they have your CAR! Also flawed repairs we texted pictures to our service advisor David Anderson its been 6 days no response at ALL NOTHING ?!?!?! More

by emailsmf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Anderson
May 22, 2025

I think it was informative. No problems went unsolved at my appointment, arranged Uber ride while waiting. More

by KCLUVS2TRAVEL99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Daniel was invaluable, and our Tahoe air was fixed in one day. Thank you so much! More

by karenc1
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

We had great customer service, they take care of any problems we have. Great communication.. More

by susanymc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I came in for a 50k service, David was very helpful and did a great job communicating and taking care of me. Would highly recommend More

by jesse.ditson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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