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Jessup Auto Plaza
Cathedral City, CA
1,705 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,705 reviews
December 13, 2024
The work was thorough and I believe well done. I waited four hours for them to complete it. And yes I had an appointment. I waited four hours for them to complete it. And yes I had an appointment. More
by bobcox5000
Verified CustomerEmployees Worked With
December 13, 2024
I've been using Jessup for years for my service needs. I went to them for my next new car and they made it easy. They found what I was looking for and were very pleasant to deal with. I would recommend Je I went to them for my next new car and they made it easy. They found what I was looking for and were very pleasant to deal with. I would recommend Jessup to everyone. More
by ssmit49
Employees Worked With
December 13, 2024
Excellent service! Made for a pleasant experience overall. Thanks to Jessup Auto for your quick help. Made for a pleasant experience overall. Thanks to Jessup Auto for your quick help. More
by SUELABADIE
Employees Worked With
December 13, 2024
They were very helpful taking care of a problem with the tire after my purchase. So far I am satisfied with jessup as a dealership. tire after my purchase. So far I am satisfied with jessup as a dealership. More
by tlc7974193
December 13, 2024
Reputable business. Professional experience staff. Have purchased my last 4 pickup trucks from this dealership. 100% satisfaction every time. Professional experience staff. Have purchased my last 4 pickup trucks from this dealership. 100% satisfaction every time. More
by cesararreola73
Employees Worked With
December 13, 2024
David was polite and knowledgeable. He always kept me updated on status of my car. He always kept me updated on status of my car. More
by Armstrongmd
December 13, 2024
I made an appointment for 9;30 at 10::5 my car was finally taken. Initially the advisor could not find any record and did not look at the email received confirming my date / time. I remembered all th finally taken. Initially the advisor could not find any record and did not look at the email received confirming my date / time. I remembered all the times I took my Cadillacs in for service and felt like servicing my car was appreciated More
by jfb4usc
Employees Worked With
December 12, 2024
David performed wonderfully, he greeted me with a good morning, He assisted me in checking me in and setting up my car for service. David reviewed with me what was going to occur during the service along morning, He assisted me in checking me in and setting up my car for service. David reviewed with me what was going to occur during the service along with the cost. He asked all the proper questions during our interaction. David followed up once the service was completed. Unfortunately, when I arrived to pick up my vehicle, David was not available to check me out since he was assisting another customer, he did thank me for my patronage of Jessup More
by longbeachfred
Employees Worked With
December 12, 2024
My family and I have been doing business with Jessup for a few years and have leased and purchased several Cadillacs at the dealership. We get all of our warranty and scheduled maintenance done there in the a few years and have leased and purchased several Cadillacs at the dealership. We get all of our warranty and scheduled maintenance done there in the friendly and professional service department. We have also used their bodyshop to repair damages and they have always done a great job and are fairly easy to work with. More
by wayne40
December 12, 2024
Daniel been great! Jessup has did a 180 turn. It was so bad before. Keep up the good work. Jessup has did a 180 turn. It was so bad before. Keep up the good work. More
by peter.mobile84
Employees Worked With
