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Jessup Auto Plaza
Cathedral City, CA
1,698 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,698 reviews
November 05, 2024
I love this dealership! The Sale and Service staff go above and beyond to satisfy their customers! Highly recommend. There's a Cadillac dealer closer to my house, but I don' The Sale and Service staff go above and beyond to satisfy their customers! Highly recommend. There's a Cadillac dealer closer to my house, but I don't mind driver a little further for theblevel of service I know I'll receive! More
by celestemoses
Verified Customer
November 05, 2024
The service was amazing ! Nelson and Jesus really took great care of me . The best buying a vehicle experience yet! Nelson and Jesus really took great care of me . The best buying a vehicle experience yet! More
by JOSEPHSPRINT39
November 05, 2024
I’ve been a customer of Jessup for a few years now. I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgea I’ve always been completely satisfied with the service that I get from the dealer as well as my service advisor Sean He’s very friendly, knowledgeable and helpful and I highly recommend both Sean and the dealer More
by Ckushner
Employees Worked With
November 04, 2024
Amada did a great job, always communicated with updates. When we picked up the car, after driving it there was a vibration driving on the freeway at 70mph. Amanada told us to bring it back in. We took the When we picked up the car, after driving it there was a vibration driving on the freeway at 70mph. Amanada told us to bring it back in. We took the car back to Jessup; Amada had the wheels re-balanced again for the second time. This car is a All wheel drive , we were told when only 2 of the 4 tires were replaced this could make a difference in the balancing. We are bringing the car back again to have the 3m ClearShield package applied, since this was a part of my purchase. I chose to have the work done at a certified Volvo dealer to ensure quality instead of a Mercury Insurance Bodyshop. The only disappointment was replacing only 2 of the 3 wheels/tires that were damaged. This means I will have 2 new tires and 2 that will need replacing beforehand. The body work on the car is perfect! More
by jeanne2
Employees Worked With
Amanda
November 04, 2024
Everyone that I came in contact with was courteous, helpful and very professional at their jobs. I was also impressed by the office; it was nicely designed, very clean and modern. I didn’t make it to t helpful and very professional at their jobs. I was also impressed by the office; it was nicely designed, very clean and modern. I didn’t make it to the lounge but I did see it. It looked very comfortable also. Nice place to come if you need your car worked on. More
by lross437
Employees Worked With
November 04, 2024
Sean is the best. I will always come back to jessup. Good bye for now. I will always come back to jessup. Good bye for now. More
by JAMESECCLESTON1
November 04, 2024
Ron and Daniel and Melissa were amazing, they handled all of my needs. I would recommend 10/10 of my needs. I would recommend 10/10 More
by amandaclara23
November 03, 2024
Great service. Fast and easy. Always a pleasure to visit Jessup. Stan is very friendly. Fast and easy. Always a pleasure to visit Jessup. Stan is very friendly. More
by jpjohnson0
Employees Worked With
