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Jessup Auto Plaza
Cathedral City, CA
1,863 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,863 reviews
July 23, 2025
Jessup has always been great at taking care of our family vehicle needs. We have purchased several cars through Jessup and will continue to do so Carlos and Victoria took care of us and we appreciate the ex vehicle needs. We have purchased several cars through Jessup and will continue to do so Carlos and Victoria took care of us and we appreciate the excellent customer service they provided. More
by mikeandreevon
Verified Customer
July 23, 2025
Alexis made the leasing process and amazing experience. I am referring him to all my family and friends. I am referring him to all my family and friends. More
by flhamer25
July 21, 2025
Positive experience, with the exception that the wi-fi system went down, not allowing transportation contact with Lyft / Uber. Had to do it myself. Daniel worked very hard to handle my case. system went down, not allowing transportation contact with Lyft / Uber. Had to do it myself. Daniel worked very hard to handle my case. More
by Rod Rodgers
Employees Worked With
July 21, 2025
Service here is always done with total professionalism and with a customer-centric attitude. Recommend this service department (especially Daniel) to all GM owners. and with a customer-centric attitude. Recommend this service department (especially Daniel) to all GM owners. More
by jerdman46
Employees Worked With
July 21, 2025
Very easy to work with, made sure I understood all that was happening, enjoyable experience. was happening, enjoyable experience. More
by JK68KK
Employees Worked With
July 21, 2025
Melissa got me through even though the internet was down for 4 hours. I just came in for 10k service. for 4 hours. I just came in for 10k service. More
by brettvinovich
July 21, 2025
My experience with Jessup has been only positive. David Anderson is excellent…a definite asset for Jessup. His customer service is exemplary! David Anderson is excellent…a definite asset for Jessup. His customer service is exemplary! More
by TERENCEFRIESE
July 20, 2025
This was my first time getting my vehicle serviced, and I was disappointed with the customer service I received. Maybe there was a shortage of staff, but I was never acknowledged, meaning “we’ll be right wit was disappointed with the customer service I received. Maybe there was a shortage of staff, but I was never acknowledged, meaning “we’ll be right with or “hello” or directing me to the right area. My request to check my air filter was ignored by the technician. My vehicle wasn’t washed, and a personal item was moved even though it wasn’t in the way of servicing my vehicle. After writing a bad review, the service manager sent a mobile technician to check my air filters. My cabin air filter was filthier than the main one. The technician replaced them both. I didn’t realize my clogged air filter was affecting my vehicle’s AC flow. I just wish my request to check the air filter would have been done without question! I felt like I had to convince everyone that my air filters needed to be checked. More
by Mrs. V
July 17, 2025
Brandie was very professional and friendly. She kept us informed during the whole process and our car finished when promised. She kept us informed during the whole process and our car finished when promised. More
by mmetz333
Employees Worked With
July 17, 2025
Vehicle service was completed on time and check in was easy. There were no problems. easy. There were no problems. More
by RSOWALT
Employees Worked With
