Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jessup Auto Plaza
Cathedral City, CA
1,853 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,853 reviews
November 15, 2024
Daniel is very dedicated to his customers and juggles a huge amount of customers making everyone feel important. huge amount of customers making everyone feel important. More
by rich82
Verified Customer
November 15, 2024
After I was told my care was ready and I signed paid the bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same iss bill it too about 40 mins for the staff to bring my care forward so that I could leave. While I was waiting another customer experienced the same issue. By the way arrived T the dealership after being called to inform me that my car was ready for pick up. More
by michael Harris
Employees Worked With
November 15, 2024
I had the usual great service from Sean and the dealership. I enjoy a dealership that wants to know their customers and go the extra mile to offer great service. dealership. I enjoy a dealership that wants to know their customers and go the extra mile to offer great service. More
by jaspiersinteriors
November 14, 2024
Hard to believe you now feel justified in charging 3% to use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery) use a credit card to pay after you charge so much to begin with. As usual my car was delayed most of the day because you were out of parts (battery). My advisor was OK and tried to help but she is at the mercy of a lot of support personnel. More
by donrfisher
Employees Worked With
November 14, 2024
I had a tire replacement. All good except the pressure was very uneven when I got the car back. I would’ve been happier if the tires were all checked for pressure. I’ve been t All good except the pressure was very uneven when I got the car back. I would’ve been happier if the tires were all checked for pressure. I’ve been trying to balance the pressure ever since. Otherwise I’m very happy with the repair. More
by Marv
Employees Worked With
November 14, 2024
Good service on my truck. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. The service could be greater if it was faster, they took two hours for a motor oil change service. Otherwise everyone was friendly. More
by CP607280
Employees Worked With
November 14, 2024
This was our 2nd visit in one month and it mirrored the first. We have no complaints at all and the service went without a hitch. Maybe Jessup Service Dept has improved? first. We have no complaints at all and the service went without a hitch. Maybe Jessup Service Dept has improved? More
by panzerman
Employees Worked With
November 14, 2024
After purchase Modesto went over all details very well and is good at his job. and is good at his job. More
by wblindow
November 14, 2024
I've always been treated like a VIP from the time I bought my Buick to the times I've brought her back for service. bought my Buick to the times I've brought her back for service. More
by LINDARC8905
