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Jessup Auto Plaza
Cathedral City, CA
1,815 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,815 reviews
November 01, 2024
The dealership was quick, friendly, attentive and patient with me and made sure I had everything I needed. with me and made sure I had everything I needed. More
by Marlon Hermosilla
Verified Customer
October 31, 2024
I thought after service of my car they will automatically wash the car without me asking them. I am used to it before with my previous dealer but they did not do it. I even asked the representative who sold wash the car without me asking them. I am used to it before with my previous dealer but they did not do it. I even asked the representative who sold the car to me and he said I have to let them know. Even the diirt in the car and footsteps when they got in are left in the driver side. It's a small thing but means a lot to me. I learned a lesson so hopefully if I will have my car service again, I will let them know. Sorry that's how I feel. More
by asolitaria1025
October 31, 2024
Thank you Anderson for the great friendly and professional customer service. I highly recommend Jessup for auto service, professional customer service. I highly recommend Jessup for auto service, More
by CRUZ201315
Employees Worked With
October 31, 2024
Daniel was great. When we arrived for our appointment, he immediately checked us in and our car was taken right away for service. The service we required was just th When we arrived for our appointment, he immediately checked us in and our car was taken right away for service. The service we required was just the first oil change and a software update. We were not anticipating how long the software update would take before we arrived. Daniel was very honest and informed us upon our arrival. He very generously offered to take us wherever we wanted to go but actually the time passed quickly. The timeframe he informed of us was almost done to the minute exactly as promised. It was a very good experience. Highly recommend Daniel and Jessup Cadillac service. More
by SCHWECKE
Employees Worked With
October 31, 2024
Customer service is always excellent. Even if you need to have warranty work they are great and get it done. Even if you need to have warranty work they are great and get it done. More
by bennberry
Employees Worked With
October 30, 2024
Aaron was very good work with. I thought he was quite sincere. I recommend going to this dealership I thought he was quite sincere. I recommend going to this dealership More
by bob54197741
October 30, 2024
Stan and Jessup went above and beyond to solve a problem I had with my Silverado. I had with my Silverado. More
by gepaine
Employees Worked With
October 30, 2024
Service was great! I was walk in. My only beef is the dealership needs to decide either you take credit cards or you don’t. Passing along a 3% fee to your customers is I was walk in. My only beef is the dealership needs to decide either you take credit cards or you don’t. Passing along a 3% fee to your customers is unacceptable for a GM DEALERSHIP. I say this because no other dealership does this. It’s just bad business. That’s all!👍 More
by profdae
Employees Worked With
October 30, 2024
You guys are outstanding, Sean is excellent and very customer oriented. He explains what needs to be done and why. Harry Covert customer oriented. He explains what needs to be done and why. Harry Covert More
by hncovert
Employees Worked With
October 30, 2024
To many people who don’t know what they are doing. And they keep changing the waiting area one area has no amenities then you walk across the dealership to another area that has everything And they keep changing the waiting area one area has no amenities then you walk across the dealership to another area that has everything More
by billieraeb
Employees Worked With
