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Jessup Auto Plaza
Cathedral City, CA
1,723 Reviews
When you arrive at the Jessup Auto Plaza service department, you will find the accommodations clean and well-lit. We have a nice customer lounge with T.V., complimentary Wi-Fi internet, Starbucks coffee, pastries and other creature comforts.
Jessup Auto Plaza has 44 Service Bays to ensure we can meet your needs in a timely manner. Our service technicians are ASE and GM certified. We have 2 GM World Class technicians and several GM Master techs so we can service or repair your vehicle to factory standards.
For larger repairs, the Jessup Auto Plaza Body Shop is state-of-the-art. We have all the high-tech tools and we use only genuine GM Parts. Our GM Master techs and GM World Class technicians can restore your vehicle to "like it never happened" condition, and our work is guaranteed for as long as you own your vehicle. Your vehicle safety and performance is nothing to gamble on. Bring it to Jessup Auto Plaza and rest assured your work order will be completed to factory standards. We work with all major insurance companies and we will take care of the details to get you back on the road.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:30 PM
Tuesday 8:30 AM - 8:30 PM
Wednesday 8:30 AM - 8:30 PM
Thursday 8:30 AM - 8:30 PM
Friday 8:30 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,723 reviews
October 10, 2024
Great service from the time I walked in the door till the the time I drove off the lot and still getting great service the time I drove off the lot and still getting great service More
by jshortt58
Verified Customer
October 09, 2024
Professional, friendly and very efficient. My transaction was handled in a short amount of time. My transaction was handled in a short amount of time. More
by girlszeldazoe
October 09, 2024
Worst service we have ever experienced. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. Told us to bring car in for recall (we had not lights etc) when they got the car they told us they didn't have the part. No loaner the first day. The next day received a loaner which we had for 13 days. Summary sheet said all work had been completed. Rattle is still there. Sheet said we refused to ok a new air filter - no one ever asked us about that so now will have to take it back in to somewhere else and have that done. Disorganized, uncommunicative - could not get a return call from Stan so finally called our salesman, David, and we received a call back immediatley. Left many messages - heard nothing from dealership. Worst experience ever and we bought a new Cadillac for the first time. Now wondering if that wasn't a huge mistake for many reasons. More
by 51happychick
October 09, 2024
Everything was great. Only thing I can take issue with is the car wash I appreciate that you wash the cars after service. My car looked pretty good but my windshield was Only thing I can take issue with is the car wash I appreciate that you wash the cars after service. My car looked pretty good but my windshield was a streaked mess! Looked worse than when I brought it in for repair! Again, thank you very much for the car wash. But could you maybe wipe the windshield?? Maybe?? More
by lindaalley92234
Employees Worked With
October 09, 2024
The sales Man Nelson was awsome answer all my questions and it went fast and easy, ill will be coming back and it went fast and easy, ill will be coming back More
by OLGA_BARRERAS14
October 09, 2024
Service was outstanding and the service Advisor was friendly knowledgeable.and very courteous. We love Jessup Auto and love the technicians there. friendly knowledgeable.and very courteous. We love Jessup Auto and love the technicians there. More
by DEETISDALE16
Employees Worked With
October 09, 2024
Go somewhere else so they can explain about things they didn't even try to help couldn't get a general idea when I can a tow hitch harness and still don't know when it is can get it gonna go to another dea didn't even try to help couldn't get a general idea when I can a tow hitch harness and still don't know when it is can get it gonna go to another dealer More
by LOUIESTEELERFAN1975
Employees Worked With
October 09, 2024
Stan is knowledgeable and did a good job with a quick turnaround to get my Vette going!! turnaround to get my Vette going!! More
by JTATEBIGORANGE
Employees Worked With
October 09, 2024
Great! He is always helpful and courteous. He always lets me know when it’s time to do the mileage tune ups the car needs. He is a great service rep. He is always helpful and courteous. He always lets me know when it’s time to do the mileage tune ups the car needs. He is a great service rep. More
by emersonkay2
Employees Worked With
