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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
1,087 Reviews

1,087 Reviews of Jessup Auto Plaza - Service Center

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June 30, 2025

The service was great the day of my appointment. Don’t change anything. Good job!!! More

by cquintanilla78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Great VIP service. From picking up my car, programing the key fob, detailing, wash and then delivering it back to me. More

by ashlocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Daniel Mejia greeted me with a smile. ... Thanked me for choosing Jessup.... He was professional, informative, and friendly... A true asset to the Jessup Family.... Thank You Daniel... Don More

by DONSOJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

David Anderson is terrific! He does whatever is possible to make any issue right now thank you Dave and Jessup. More

by Coringham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2025

Excellent customer service - friendly and very supportive. Quality of service was excellent and completed in a very timely manner. More

by ajcolella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2025

Car was fixed when promised. I like the uber rides to and from the dealership. More

by sremington2171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Service dept needs to work on better Customer service. I was advised of service needed and once I was at dealer other services were discussed which I wasn’t prepared for More

by 4ernest.gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Savannah
June 27, 2025

Took my Suburban in for basic service but the next day after getting it back I found transmission fluid pooled up underneath the vehicle. Leo my service advisor was very apologetic and immediately sent More

by Modlaguna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

They always take such great care of my car! ! Sergio was my advisor and he coordinated with Eddie in Parts to get what my car needed. Gerry the technician fixed my car and it runs perfectly! Chr More

by lizburgon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Jimenez - Parts, and Gerry Garcia - Technician
June 26, 2025

they couldn’t look at my safety restraints because of my low battery or diagnose it do to that so xxxx my safety right More

by mr_valdez05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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