Jessup Auto Plaza - Service Center

Provided Great customer service and kept me informed all of the time. Made it easy to contact him with any questions/concerns. of the time. Made it easy to contact him with any questions/concerns. More

They do a great job - Courteous - Relaible - And my truck runs great over 250k miles runs great over 250k miles More

Service was excellent, sales associate was pleasant and got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear vie got my service in fast. Dealership was disappointing, I spent over 2k and they wanted. To charge $68 to just fix a loose plastic over above rear view mirror. I was disappointed they didn’t fix as a courtesy for good customers . More

Leo was a great advisor. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. He kept me updated on my truck. Once it was ready he let me know what I needed to be aware of in the future. More

I had a small leak in my transmission on a new 7,000 mi Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days Cadillac. It took 2 weeks for the repairs due to a lack of mechanics qualified to do transmission repairs. My vehicle sat in the shop for 10-12 days before work began. For a dealership this size that is not acceptable More

Originally purchased my vehicle here and wanted to have fixed at the same place. Great people and service is the norm. fixed at the same place. Great people and service is the norm. More

Service writer Daniel was great. He gave me service options based on mileage and when I chose what I wanted serviced, he wasn’t pushy to make a sale. He also offered to drop me off h He gave me service options based on mileage and when I chose what I wanted serviced, he wasn’t pushy to make a sale. He also offered to drop me off home and pick me up. More

Sergio was great! ! He kept me informed throughout the process from check in to completion and pickup. I would definitely recommend them to friends and family!! ! He kept me informed throughout the process from check in to completion and pickup. I would definitely recommend them to friends and family!! More

Patrick was great. Communication was very good and kept me aware of updates very frequently Communication was very good and kept me aware of updates very frequently More

Melissa was great! I had a check engine light, and a tire sensor issue, that were both resolved the same day. I had a check engine light, and a tire sensor issue, that were both resolved the same day. More