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Jessup Auto Plaza - Service Center

Cathedral City, CA

4.5
1,024 Reviews

1,024 Reviews of Jessup Auto Plaza - Service Center

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March 04, 2025

This was the third time it was in for the same problem, and as I was driving out of the driveway, I noticed that the problem still was not resolved. I turned around to speak with the service advisor. Let h More

by mobileone60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Austin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

Clean waiting area with coffee and food available for the customer. Great attention from the moment I drove in, except fot they could not find my reservation. I would ask the customer if he eants to gave the More

by manher59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Machuca
March 04, 2025

Service dept staff are very professional and always friendly.. this is my second vehicle bought from and serviced here More

by jcbiglou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art ILano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

As always, we feel like VIPs when we come to the dealership. I know we are not, but that is how they make everyone feel. There was no wait time upon arrival and the service itself took no time at al More

by auburn1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2025

This dealership is always clean and very accommodating with a friendly and highly attentive staff. Great service! More

by redey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Perez
March 03, 2025

Every body was very friendly and I got the service done that my truck needed. Also liked the Uber shuttle. More

by cdraperca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2025

Wish our managers would call back and follow up with customers when their is a problem More

by rhins760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Conner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sergio Ron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramiro Magana
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

Daniel was great and expediently took care of my needs. He also explained additional maintenance issues that may require future attention. The shuttle was very convenient and made it much easier for me to More

by cvnclv80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Jessup did a good job and I am satisfied with the work. I will use them again. More

by jaysher0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2025

Service advisor was excellent. I think his name was DAVE. Standup guy helped me out very much one of the best that you have there. I did exactly what he was supposed to do exactly More

by MCODISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandie Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melly Gil
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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